Dealing With People You Can't Stand
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1994
McGraw-Hill Professional (Verlag)
978-0-07-007838-3 (ISBN)
McGraw-Hill Professional (Verlag)
978-0-07-007838-3 (ISBN)
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Identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. This guide shows how to get results with each type and explains how difficult people think and why they act as they do, and how to turn conflict into cooperation.
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
This guide identifies ten types of difficult people on the job, including tanks, snipers, grenades, know-it-alls and think-they-know-it-alls. It shows how to get results with each type and explains: how difficult people think, what they fear and why they act as they do; why difficulty is in the eye of the beholder; and how to cultivate nine "take-charge" skills that turn conflict into cooperation. The book contains humorous cartoons and should help boost teamwork.
Erscheint lt. Verlag | 30.9.1994 |
---|---|
Zusatzinfo | 40ill. |
Sprache | englisch |
Maße | 152 x 229 mm |
Gewicht | 363 g |
Themenwelt | Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Psychologie |
Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen | |
ISBN-10 | 0-07-007838-6 / 0070078386 |
ISBN-13 | 978-0-07-007838-3 / 9780070078383 |
Zustand | Neuware |
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