Micromessaging: Why Great Leadership is Beyond Words
Seiten
2006
McGraw-Hill Professional (Verlag)
978-0-07-146757-5 (ISBN)
McGraw-Hill Professional (Verlag)
978-0-07-146757-5 (ISBN)
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Helps eliminate negative verbal and nonverbal behaviors and replace them with positive signals that improve the organization. This book introduces the concept of 'micromessages' that are critical behaviors-looks, gestures, tone, nuance, inflection, syntax - that tell people what we really think of them, in contrast to the words we speak.
Eliminate negative verbal and nonverbal behaviours and replace them with positive signals that improve the entire organisation'No one argues the importance of the small scale better than Stephen Young, who calls these make-or-break communications micromessages.'- O magazine In this groundbreaking book, Stephen Young, one of the foremost national experts in leadership, introduces his concept of 'micromessages.' Those are critical behaviours-looks, gestures, tone, nuance, inflection, syntax-that tell people what we really think of them, in contrast to the words we speak, and show you how to cultivate positive messages that will enhance the whole company. Key featuresYoung's approach has helped companies around the world generate positive micromessages throughout the organisation, including Apple, Lockheed Martin, H&R Block, Daimler Chrysler, Prudential, and RaytheonReal-life workplace scenarios, self-assessments, and concrete solutions teach readers how to master the skills of interpreting and altering micromessagesStephen Young is recognized as one of the foremost experts in organisational leadership and diversity
Eliminate negative verbal and nonverbal behaviours and replace them with positive signals that improve the entire organisation'No one argues the importance of the small scale better than Stephen Young, who calls these make-or-break communications micromessages.'- O magazine In this groundbreaking book, Stephen Young, one of the foremost national experts in leadership, introduces his concept of 'micromessages.' Those are critical behaviours-looks, gestures, tone, nuance, inflection, syntax-that tell people what we really think of them, in contrast to the words we speak, and show you how to cultivate positive messages that will enhance the whole company. Key featuresYoung's approach has helped companies around the world generate positive micromessages throughout the organisation, including Apple, Lockheed Martin, H&R Block, Daimler Chrysler, Prudential, and RaytheonReal-life workplace scenarios, self-assessments, and concrete solutions teach readers how to master the skills of interpreting and altering micromessagesStephen Young is recognized as one of the foremost experts in organisational leadership and diversity
Stephen Young, as an organiztional guru, has brought his powerful message about micromessaging and leadership to executives in businesses spanning fifteen countries.He is a Senior Vice President at JP Morgan-Chase.
1.What You Don’t See Can Kill You2.Birds Do It, Bees Do It, Even Babies Do It
3.It’s Global—“And You Thought It Was Just You”
4.New Words - New Ways
5.Is This About Faking It?
6.Can I Believe What I See?
7.I’ve Seen This Before—or Have I?
8.In the Air and Everywhere
9.I Put a Spell on You
10.Breaking the Spell
| Erscheint lt. Verlag | 16.11.2006 |
|---|---|
| Sprache | englisch |
| Maße | 158 x 234 mm |
| Gewicht | 506 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management |
| ISBN-10 | 0-07-146757-2 / 0071467572 |
| ISBN-13 | 978-0-07-146757-5 / 9780071467575 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
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