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What′s Your AI Strategy? - Will Thompson, Nicole Cacal

What′s Your AI Strategy?

The Forbes Ignite Guide to Customer–Centric Artificial Intelligence
Buch | Hardcover
272 Seiten
2022
John Wiley & Sons Inc (Verlag)
978-1-119-70318-1 (ISBN)
CHF 35,95 inkl. MwSt
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Develop an AI strategy that works for your clients and customers with this essential resource


What's Your AI Strategy? The Forbes Ignite Guide to Customer-Centric Artificial Intelligence cuts to the quick of crafting an AI strategy that adds value for your users and customers—and your bottom line. Written by renowned strategists and consultants Will Thompson, VP and Managing Director of Forbes Insights and publisher of Forbes AI, and Nicole Cacal, CEO of Forbes Ignite,this book provides straightforward frameworks that guide readers in the development and implementation of  customer-centric artificial intelligence that yields end-to-end value.


What’s Your AI Strategy? presents thinking and design tools that help decision-makers, data teams, and consultants:





Plan and complete artificial intelligence projects that make sense for their business and customers

Understand the math and technology you’ll need to know to effectively implement AI in their business

Create a business and data plan that considers people, process, technology, capital, and strategy



This book couples the proprietary AI Customer Experience Canvas that Thompson and Cacal have developed with original research from Forbes Insights and interviews with famous experts in the field of artificial intelligence. It is an invaluable resource for anyone in business or government who wishes to contribute to digital transformation within their organization in a way that benefits their constituents or clients.



What's Your AI Strategy? The Forbes Ignite Guide to Customer-Centric Artificial Intelligence cuts to the quick of crafting an AI strategy that adds value for your users and customers—and your bottom line. Written by renowned strategists and consultants Will Thompson, VP and Managing Director of Forbes Insights and publisher of Forbes AI, and Nicole Cacal, CEO of Forbes Ignite,this book provides straightforward frameworks that guide readers in the development and implementation of  customer-centric artificial intelligence that yields end-to-end value.


What’s Your AI Strategy? presents thinking and design tools that help decision-makers, data teams, and consultants:


·       Plan and complete artificial intelligence projects that make sense for their business and customers


·       Understand the math and technology you’ll need to know to effectively implement AI in their business


·       Create a business and data plan that considers people, process, technology, capital, and strategy

INTRODUCTION


PART I: Cutting Through the Noise


CHAPTER 1: Why Do Most AI Implementations Fail?


CHAPTER 2: Building a Human-Centric AI Strategy: Introducing the Human-Centered AI Canvas


Part II: Why Do We Exist?


CHAPTER 3: How Purpose Defines Your Business Model


CHAPTER 4: How to Find Your Real Customers (and Turn Their Challenges Into Opportunities)


CHAPTER 5: What’s Your AI Value Proposition?


CHAPTER 6: How to Bring Your AI Value Proposition to LIfe


CHAPTER 7: Future Experience: How Does Your New Solution Fit In Your Current Experience


CHAPTER 8: Checking Your Blindspots: Alternative Solutions, Regulatory and Ethical Snags


Part III: What Are We Building?


CHAPTER 9: Predictions


CHAPTER 10: How to Audit Your Data


CHAPTER 11: Train and Feed


Part IV: How Do We Generate Sustainable Value?


CHAPTER 12: How to Make Your Data Actionable


CHAPTER 13: Empowering Employees


CHAPTER 14: Political Jiu-Jitsu: How to Get Consensus and Buy-In


CHAPTER 15: Measuring the “Hard to Measure:” Looking Beyond KPIs


CHAPTER 16: Sustainable Growth


About the Authors


Index

Erscheinungsdatum
Verlagsort New York
Sprache englisch
Gewicht 666 g
Themenwelt Mathematik / Informatik Informatik
Wirtschaft Betriebswirtschaft / Management Unternehmensführung / Management
Wirtschaft Betriebswirtschaft / Management Wirtschaftsinformatik
ISBN-10 1-119-70318-2 / 1119703182
ISBN-13 978-1-119-70318-1 / 9781119703181
Zustand Neuware
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