More Than a Mission Statement

How To Enhance Culture to Create Quality Growth

Frank Rotello, Brent Bernardi (Autoren)

Buch | Hardcover

168 Seiten

2023
Advantage Media Group (Verlag)
978-1-64225-774-8 (ISBN)

Artikel merken

What Alpha Controls & Services does is very simple. They make buildings comfortable, efficient, and secure. As technology has evolved over the past twenty years, they’ve partnered with cutting-edge companies to expand their business to include analytics, energy efficiency, and cybersecurity. They do the job well, and they do it responsibly by providing best-in-class service. They’ve set a high standard that involves systems and processes that streamline what they do and allow them to continue to leverage technology to achieve quality growth. All of the gears fit together, so the Alpha machine can run smoothly.

Frank Rotello and Brent Bernardi have run Alpha Controls & Services for almost two decades, so it’s no surprise they have been on the same page from day one. Their perspectives might differ, but their core values have been aligned, and so has their message. They have the same expectations, management styles, and leadership qualities. Neither of them manages with a sharp tongue. They manage with direction, authority, and resolve. And they’re both willing to take the risk for the organization to move forward. That’s why they’ve been successful partners going into their twentieth year. Most partnerships don’t last that long.

The foundational cornerstone of their success is the strong company culture that was established on day one. It started with a mission statement, and as leaders, they made sure to set an example and live that culture. Everything they do in their business is a direct result of their culture. A straight line can be drawn from their success to their core belief system. That culture and belief system is built on fairness, and that is applied to how they treat their customers and their employees. They take care of their customers because they know that without their customers, they don’t have a business. Because of that approach, they’ve built incredibly strong and lasting working relationships over the past ten years. Fairness also applies to how they treat their employees because without them, they know they wouldn’t be in business either. That means providing them with the career opportunities to grow, so they can take care of their families.

Frank and Brent may have started Alpha Controls & Services and created the company culture that allowed it to thrive, but they understand better than anyone that the company’s success is not about them. It’s been an entire team effort, and in More than a Mission Statement, they’ll tell the story of their success and, in the process, show you how you can follow in their footsteps.

In 2003 FRANK ROTELLO & BRENT BERNARDI became partners to purchase the Rockford and Springfield, Illinois, branch offices from Invensys Building Systems to form Alpha Controls & Services. They have applied the knowledge and experience they gained during their careers to give Alpha the opportunity to be a leader in the Illinois and Wisconsin HVAC and controls marketplace. Alpha is a Master EcoXpert for Schneider Electric, which creates leading-edge technology solutions that Alpha delivers to its customers. Over the last five years, Alpha has doubled its revenue while achieving quality growth and providing more value for its customers. Rotello and Bernardi have reinvested in the business by adding new employees and creating opportunities for team members to grow professionally in various functions of the business. In 2003 FRANK ROTELLO & BRENT BERNARDI became partners to purchase the Rockford and Springfield, Illinois, branch offices from Invensys Building Systems to form Alpha Controls & Services. They have applied the knowledge and experience they gained during their careers to give Alpha the opportunity to be a leader in the Illinois and Wisconsin HVAC and controls marketplace. Alpha is a Master EcoXpert for Schneider Electric, which creates leading-edge technology solutions that Alpha delivers to its customers. Over the last five years, Alpha has doubled its revenue while achieving quality growth and providing more value for its customers. Rotello and Bernardi have reinvested in the business by adding new employees and creating opportunities for team members to grow professionally in various functions of the business.

Introduction
Chapter 1:
What Is Culture?
Chapter 2:
People Are Just People
Chapter 3:
Start With Customers
Chapter 4:
Creating Efficient Systems, Processes, and Standards
Chapter 5:
Setting and Exceeding Expectations
Chapter 6:
Standing Your Ground When Faced with Adversity
Chapter 7:
Continued Growth
Conclusion

About the Authors
Acknowledgments
Get in Touch

Erscheinungsdatum	29.09.2023
Verlagsort	Charleston
Sprache	englisch
Maße	152 x 228 mm
Themenwelt	Technik ► Elektrotechnik / Energietechnik
	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
	Wirtschaft ► Volkswirtschaftslehre ► Makroökonomie
ISBN-10	1-64225-774-5 / 1642257745
ISBN-13	978-1-64225-774-8 / 9781642257748
Zustand	Neuware