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Understanding Everyday Incivility - Shelley D. Lane

Understanding Everyday Incivility

Why Are They So Rude?

(Autor)

Buch | Softcover
264 Seiten
2020
Rowman & Littlefield (Verlag)
978-1-5381-4120-5 (ISBN)
CHF 52,35 inkl. MwSt
Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites.

Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.

Shelley D. Lane is associate professor of communication studies and associate dean of undergraduate education at the University of Texas at Dallas. She has over thirty-five years of experience in university teaching, publishing, and administration. She is the author of Interpersonal Communication: Competence and Contexts, A Stirling Diary: An Intercultural Story of Communication, Connection, and Coming-of-Age, and lead author of Communication in a Civil Society.

Chapter 1: Introduction to Everyday Incivility
Chapter 2: Characterizing Everyday Incivility
Chapter 3: Influences on Everyday Incivility
Chapter 4: The Good, the Bad, and the Virtue of Civility
Chapter 5: Power and Everyday Incivility
Chapter 6: Everyday Incivility at Work
Chapter 7: Everyday Incivility Online
Chapter 8: Everyday Incivility at Home
Chapter 9: Promoting Everyday Civility

Erscheinungsdatum
Verlagsort Lanham, MD
Sprache englisch
Maße 153 x 230 mm
Gewicht 404 g
Themenwelt Sachbuch/Ratgeber Gesundheit / Leben / Psychologie Psychologie
Geisteswissenschaften Psychologie Sozialpsychologie
Sozialwissenschaften Kommunikation / Medien Allgemeines / Lexika
Sozialwissenschaften Kommunikation / Medien Kommunikationswissenschaft
Sozialwissenschaften Soziologie Mikrosoziologie
ISBN-10 1-5381-4120-5 / 1538141205
ISBN-13 978-1-5381-4120-5 / 9781538141205
Zustand Neuware
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