Mayo Clinic Strategies To Reduce Burnout

12 Actions to Create the Ideal Workplace

Stephen Swensen, Tait Shanafelt (Autoren)

Buch | Softcover

328 Seiten

2020
Oxford University Press Inc (Verlag)
978-0-19-084896-5 (ISBN)

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Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells the story of the evolving journey of those in the medical profession. It dwells not on the story of burnout, distress, compassion fatigue, moral injury, and cognitive dissonance but rather on a narrative of hope for professional fulfillment, well-being, joy, and camaraderie. Achieving this aim requires health care professionals and administrative leaders working together to create the ideal workplace-through nurturing positivity and pushing negativity aside. The ultimate aspiration is esprit de corps-the common spirit existing in members of a group that inspires enthusiasm, devotion, loyalty, camaraderie, engagement, and strong regard for the welfare of the team and of common interests and responsibilities. Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace provides a road map for you to create esprit de corps for your team and organization. The map is paved with information about reliable, patient-centered, and thoughtful systems embedded within psychologically safe and just cultures. The authors drew on their extensive research on the well-being of health care professionals; from their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams; and from their roles as president, chief wellness officer, chief quality officer, chair, principal investigator, senior fellow, and board director.

Stephen J. Swensen, MD, is the Former Director of Leadership and Organization Development at Mayo Clinic, a Senior Fellow at the Institute for Healthcare Improvement, and a Professor Emeritus at Mayo Clinic College of Medicine and Science. Tait Shanafelt, MD, is the Chief Wellness Officer, Jeanie and Stewart Ritchie Professor of Medicine, and Associate Dean at Stanford School of Medicine.

Section I: Foundation
1. Introduction
2. Consequences of Professional Burnout
3. Drivers of Burnout and Engagement
4. The Business Case
5. Quality Shortfalls From Health Care Waste: A Unifying Root Cause of Burnout
Section II: Strategy
6. The Blueprint for Cultivating Esprit de Corps
7. Ideal Work Elements
8. Getting Senior Leadership on Board
9. Assessment
Section III: Execution
10. The Three Action Sets of the Intervention Triad: Evidence-based Strategies for Reducing Burnout and Promoting Esprit de Corps
11. Agency Action Set: Introduction
12. Agency Ideal Work Element: Partnership
13. Agency Ideal Work Element: Trust and Respect
14. Agency Ideal Work Element: Control and Flexibility
15. Agency Action: Measuring Leader Behaviors
16. Agency Action: Removing Pebbles
17. Agency Action: Introducing Control and Flexibility
18. Agency Action: Creating a Values Alignment Compact
19. Coherence Action Set: Introduction
20. Coherence Ideal Work Element: Professional Development and Mentorship
21. Coherence Ideal Work Element: Fairness and Equity
22. Coherence Ideal Work Element: Safety
23. Coherence Action: Selecting and Developing Leaders
24. Coherence Action: Improving Practice Efficiency
25. Coherence Action: Establishing Fair and Just Accountability
26. Coherence Action: Forming Safe Havens
27. Camaraderie Action Set: Introduction
28. Camaraderie Ideal Work Element: Community at Work and Camaraderie
29. Camaraderie Ideal Work Element: Intrinsic Motivation and Rewards
30. Camaraderie Action: Cultivating Community and Commensality
31. Camaraderie Action: Optimizing Rewards, Recognition, and Appreciation
32. Camaraderie Action: Fostering Boundarylessness
33. Applying the Action Sets to Address the Unique Needs of Medical Students, Residents, and Fellows
34. Nurturing Well-Being
Section IV: The Journey
35. Summary
36. Conclusion
Index

Erscheinungsdatum	02.01.2020
Reihe/Serie	Mayo Clinic Scientific Press
Verlagsort	New York
Sprache	englisch
Maße	158 x 235 mm
Gewicht	680 g
Themenwelt	Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie ► Psychologie
	Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie
	Medizin / Pharmazie ► Medizinische Fachgebiete ► Medizinethik
ISBN-10	0-19-084896-0 / 0190848960
ISBN-13	978-0-19-084896-5 / 9780190848965
Zustand	Neuware