Negotiating, Influencing and Persuading (eBook)

Terry Gillen (Autor)

eBook Download: PDF

2008
374 Seiten
Kogan Page (Verlag)
978-1-78966-288-7 (ISBN)

Infos

Negotiating, influencing and persuading skills are vital to successful business relationships. With the right skills your employees will be better equipped to reach clear agreements with clients, suppliers or colleagues with less stress and substantial benefit for your organisation. Ideal for training managers, HR professionals, business leaders and internal and external coaches, the Negotiating, Influencing and Persuading toolkit provides all you need to upskill your employees with an effective training course. It provides valuable insights into adapting personal style, maintaining progress through the various phases of the negotiation, and developing skills at handling difficult issues, such as conflict.Negotiating, Influencing and Persuading contains 29 practical exercises designed to help develop skills. Ready-made sample programmes each dealing with a specific issue guide you through common pitfalls, useful and informative handouts support the activities and aid understanding, whilst information on post-exercise learning processes will sustain the transfer of skills to the workplace. All the tools are provided electronically so that you can customise a training course to suit your own requirements, saving hours of preparation time and allowing your course to remain fresh, engaging and highly professional.About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Produkt-Details

• Erscheint lt. Verlag: 27.2.2008
• Sprache: englisch
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• ISBN-10: 1-78966-288-5 / 1789662885
• ISBN-13: 978-1-78966-288-7 / 9781789662887