Lean Healthcare Systems Engineering for Clinical Environments
CRC Press (Verlag)
978-0-367-75532-4 (ISBN)
Much has been written about quality improvement over the years but many prominent quality and safety experts. Yet progress has been slow. Some have called on the healthcare professions to look outside of healthcare to other industries using examples in nuclear power and airlines for safety, the hotel and entertainment industry for a ‘customer’ focus, and the automotive industry, particularly Toyota for efficiency (Lean). This book by Dr. Oppenheim on lean healthcare systems engineering (LHSE) is a fresh approach that brings forth concepts that systems engineers have used in huge national defense projects. What’s unique in this book is that these powerful system engineering tools are modified to be able to address smaller sized healthcare problems that still involve similar problems in fragmentation and poor communication and coordination.
This book is an invaluable reference for a new powerful process named Lean Healthcare Systems Engineering (LHSE) for managing workflow and care improvement projects in all clinical environments. The book applies to ambulatory clinics and hospitals of all types including operating rooms, emergency departments, and ancillary departments, clinical and imaging laboratories, pharmacies, and population health. The book presents a generic rigorous but not mathematical step-by-step process of integrated healthcare, systems engineering and Lean.
The book also contains the first major product created with the LHSE process, namely tabularized summaries of representative projects in healthcare delivery applications, called Lean Enablers for Healthcare Projects. Each full-page enabler table lists the challenges and wastes, powerful improvement goals, risks, and expected benefits, and some useful descriptions of the healthcare system of interest. The book provides user-friendly solutions to major problems in healthcare delivery operations in all clinical environments, addressing fragmentation, wastes, wrong incentives, ad-hoc and stove-piped management, lack of optimized processes, hierarchy gradient, lack of systems thinking, “blaming and shaming culture”, burnout of providers and many others.
Bohdan “Bo” W. Oppenheim is a Professor of Systems Engineering at LMU in Los Angeles. He serves as the Director of the Healthcare Systems Engineering (HSE) Master’s Program, a premiere HSE program in the nation which he created in close partnership with Kaiser Permanente and MIT. Oppenheim is the author of four books, authored and co-authored chapters in six books and published 30 journal papers. He was honored with three Shingo Awards, INCOSE Product of the Year Award, the INCOSE Fellowship, and over $2 million in external grants. He works closely with major healthcare institutions in Southern California improving healthcare processes.
Foreword Preface Chapter 1: Introduction • Evolution of Knowledge from Systems Engineering and lean – to Lean Healthcare Systems Engineering • Book Organization • Is the SE Process a Good Investment of Project Budget? • Classical Systems Engineering “V” Process and the LHSE “V” Process Chapter 2: Lean Healthcare Systems Engineering (LHSE) Process • Background • Analysis of Current State • Design of Future State • Implementation Chapter 3: Tabular Summaries of Lean Enablers for Healthcare Projects • Clinic • Hospital • Emergency Departments • Operating Rooms/Suites • Pharmacies • Imaging Laboratories • Clinical Laboratories • Population Health Appendix References Glossary of Abbreviations
| Erscheinungsdatum | 26.05.2021 |
|---|---|
| Zusatzinfo | 17 Line drawings, black and white; 17 Illustrations, black and white |
| Verlagsort | London |
| Sprache | englisch |
| Maße | 178 x 254 mm |
| Gewicht | 417 g |
| Themenwelt | Medizin / Pharmazie ► Gesundheitswesen |
| Wirtschaft ► Betriebswirtschaft / Management ► Projektmanagement | |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| ISBN-10 | 0-367-75532-7 / 0367755327 |
| ISBN-13 | 978-0-367-75532-4 / 9780367755324 |
| Zustand | Neuware |
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