Quality by Design
Jossey-Bass Inc.,U.S. (Verlag)
978-1-119-21869-2 (ISBN)
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Now in its second edition, Quality By Design contains an evidence and practice based strategy for teaching and practicing the clinical microsystem approach across all levels of health care organizations. Overall, the microsystem approach continues to evolve and adapt to meet the changing needs of healthcare organizations. Ongoing research, the development of updated models, and innovative applications across diverse settings demonstrate the approach’s potential to transform healthcare delivery and improve outcomes for patients and staff alike.
This innovative volume provides research and practical results based on the original high-performing clinical microsystems research conducted at The Dartmouth Institute for Health Policy and Clinical Practice. Quality By Design, Second Edition, advances clinical microsystem theory and practice with new material and updates:
New in the Second Edition:
Global Impact: The microsystem approach has gained traction internationally, with healthcare organizations and universities in various countries successfully adapting and implementing the approach in specific healthcare cultural and contextual nuances. Real-world case studies showcase the microsystem approach’s success across diverse healthcare settings.
Patient-Centered Care: Emphasis on coproduction of care, where patients and families are active partners in improvement
Meeting Standards: Guidance on using the microsystem framework including effective meeting skills to ensure productivity and value of meetings.
Team Coaching: Team Coaching case studies demonstrate its effectiveness in empowering frontline teams and improving their capabilities. Simultaneously, insights into multi-level leadership guide horizontal and vertical integration efforts for organizational success.
Workforce Development and Well-being: Updated strategies for interprofessional education and development early in a career and throughout a career to learn to provide care and improve care is included
System-Wide Improvement: New models and insights underscores the importance of integrating micro, meso, and macro systems to create a cohesive and efficient healthcare system. This involves aligning goals, processes, and communication across different levels of the organization.
Data-Driven Decision Making: Strategies for building information-rich environments and leveraging data at all levels including key measurement and change management techniques.
Patient Safety and Reliability: A personal case study offers a fresh perspective on error prevention and improving reliability
Action Guide: An updated guide to accelerating improvement in clinical mesosystems.
Remember: Successful implementation of the microsystem approach requires a long-term commitment to continuous learning, collaboration, and adaptation. By fostering a culture of improvement and empowering staff at all levels, organizations can harness the power of microsystems to achieve their quality and safety goals.
This expanded edition solidifies Quality by Design as an indispensable resource for anyone committed to transforming healthcare through the power of microsystems.
Marjorie M. Godfrey, PhD, MS, BSN, FAAN, Co-Director and Founder, Dartmouth Institute Microsystem Academy, and Instructor, The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College. Tina C. Foster MD, MPH, MSc, Associate Professor of Obstetrics and Gynecology and Community and Family Medicine, Dartmouth-Hitchcock Medical Center. Julie K. Johnson, MSPH, PhD, Professor, Department of Surgery and Center for Healthcare Studies, Northwestern University. Eugene C. Nelson, DSc, MPH, Director of Population Health and Measurement, Dartmouth-Hitchcock Medical Center, and Professor of Community and Family Medicine, Dartmouth Medical School and The Dartmouth Institute for Health Policy and Clinical Practice. Paul Batalden, MD, Professor Emeritus, The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine, Dartmouth College.
Foreward
Dedication
Preface
Acknowledgements
The Editors
The Contributors
Introduction
Chapter 1: Clinical Microsystem- Success Characteristics of High-Performing Microsystems
Chapter 2: Developing High-Performing Microsystems
Chapter 3: Leading Microsystems, Mesosystems and Macrosystems of Healthcare Service
Chapter 4: Developing Professionals and Improving Work Life
Chapter 5: Transforming a primary care clinic to an NCQA-certified patient-centered medical home
Chapter 6: Partnership within the Clinical Microsystems Framework: Coproducing Good Outcomes with Patients and Families
Chapter 7: Improving Patient Safety- Why is it so Hard to Improve the Care of Patients?
Chapter 8: Creating an Actionable Healthcare Information Environment to Inform Intelligent Action
Chapter 9: Interprofessional Education and the Clinical Microsystem
Chapter 10: Leading from the Middle: Microsystem, Mesosystems, and Macrosystems
Afterword
Part Two: Activating the Organization and the Dartmouth Microsystem Improvement Curriculum
Part Three: Mesosystem Workbook
Glossary
Index
| Erscheinungsdatum | 11.07.2023 |
|---|---|
| Verlagsort | New York |
| Sprache | englisch |
| Themenwelt | Medizin / Pharmazie ► Allgemeines / Lexika |
| Studium ► Querschnittsbereiche ► Prävention / Gesundheitsförderung | |
| Wirtschaft ► Betriebswirtschaft / Management | |
| ISBN-10 | 1-119-21869-1 / 1119218691 |
| ISBN-13 | 978-1-119-21869-2 / 9781119218692 |
| Zustand | Neuware |
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