Questionnaire Design
Kogan Page Ltd (Verlag)
978-0-7494-6779-1 (ISBN)
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Questionnaires are vital for the market researcher: they draw accurate information from respondents, give structure to interviews, provide a standard form on which facts, comments and attitudes can be recorded and facilitate data processing. Questionnaire Design explains the role of questionnaires in market research and looks at different types of questionnaire, examining when and how they should be deployed. The book explains how to plan, structure and compose the right questionnaire for the research being undertaken.
Fully updated with new content on encouraging respondent involvement through the gamification of questionnaires, this third edition of Questionnaire Design also includes the latest information on online and mobile questionnaires, their problems and potential. This book will be a useful addition to the bookshelf of every student or practitioner of market research.
Ian Brace is Director of Research Methods at TNS UK. He has been a market researcher for over 30 years, during which time he has worked for MAS Survey Research, NOP, Esso Petroleum, BJM Research and NFO WorldGroup. He is a Visiting Professor in market research at Bristol Business School, a Fellow of the Market Research Society (MRS) and a member of the MRS Market Research Standards Board. He has earned industry awards from AMSO (Research Effectiveness Awards), the Academy of Marketing and ISBA.
Chapter - 00: Introduction;
Chapter - 01: Objectives in writing a questionnaire;
Chapter - 02: The data collection media;
Chapter - 03: Planning the questionnaire;
Chapter - 04: Types of question;
Chapter - 05: Data types;
Chapter - 06: Rating scales;
Chapter - 07: Behavioural questions;
Chapter - 08: Attitude and image measurement;
Chapter - 09: Writing the questionnaire;
Chapter - 10: Laying out the questionnaire;
Chapter - 11: Online questionnaires;
Chapter - 12: Engaging the respondent online;
Chapter - 13: Piloting the questionnaire;
Chapter - 14: Ethical issues;
Chapter - 15: Social desirability bias;;
Chapter - 16: International surveys
| Erscheint lt. Verlag | 3.6.2013 |
|---|---|
| Reihe/Serie | Market Research in Practice |
| Verlagsort | London |
| Sprache | englisch |
| Maße | 157 x 235 mm |
| Gewicht | 450 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb |
| ISBN-10 | 0-7494-6779-7 / 0749467797 |
| ISBN-13 | 978-0-7494-6779-1 / 9780749467791 |
| Zustand | Neuware |
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