Information Systems Development (eBook)

Asian Experiences

Henry Linger, William Wei Song, Changxuan Wan, Gregory Wojtkowski, Wita Wojtkowski, Shenghua Xu, Yuansheng Zhong (Herausgeber)

eBook Download: PDF

2010 | 2011
XXIX, 576 Seiten
Springer New York (Verlag)
978-1-4419-7355-9 (ISBN)

Infos

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice.

This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

Inhalt

Foreword 5
Preface 7
Contents 9
Contributors 21
Part I Enterprise Systems A Challenge for Future Research and Improved Practice 28
CbSSDF and OWL-S: A Scenario-Based Solution Analysis and Comparison 29
1 Introduction 29
2 Summary of the Context-Based Semantic Service Description Framework 30
3 The Evaluation Scenario 32
4 Tasks Analysis and Results 33
4.1 Task 1: Locating an Existing Atomic Service 34
4.1.1 Solution Comparison 34
4.1.2 Summary 34
4.2 Task 2: Locating an Existing Composite Service 35
4.2.1 Solution Comparison 36
4.2.2 Summary 36
4.3 Task 3: Dynamically Constructing Composite Service 37
4.3.1 Solution Comparison 37
4.3.2 Summary 37
4.4 Discussion of the Scenario-Based Comparison 37
5 Conclusion 39
References 40
Enterprise Systems in a Service Science Context 41
1 Enterprise Systems 41
2 Service Science 42
3 Connections Between Enterprise Systems and Service Science 43
4 Enterprise Systems and Service Science IT Artefacts 44
5 Enterprise Systems and Service Science Business Reshaping 45
6 Enterprise Systems and Service Science Life Cycles 46
7 Enterprise Systems and Service Science Method Support 48
8 Enterprise Systems and Service Science Levels of Change 49
9 Summing Up 49
References 50
A Petri Net-Based Software Process Model for Developing Process-Oriented Information Systems 53
1 Introduction 53
2 Related Work 54
3 Process-Oriented Information Systems 55
4 Software Process Model for POIS Development 57
4.1 XML Nets 57
4.2 Toolset Supporting POIS Development 58
4.3 Software Process Model 59
4.3.1 Planning 60
4.3.2 Analysis 60
4.3.3 Design 61
4.3.4 Operation 62
4.3.5 Maintenance 62
5 Conclusions 63
References 64
Modern Enterprise Systems as Enablers of Agile Development 66
1 Introduction 66
1.1 Enterprise Systems 66
1.2 A Paradigm Shift From Tightly to Loosely Coupled Enterprise Systems 67
1.3 Project Management Perspective 68
1.4 Agile Project Management -- A New Paradigm? 68
1.5 Critical Success Factors 69
1.6 Purpose 69
1.7 Method 69
2 The Focal Case Study Firm 70
2.1 Main Steps in the Development Project of the New ES 70
2.2 Some of the Initial Effects for the Case Study Firm 71
2.2.1 Business Impacts From ES Use After 1 Year 71
2.2.2 Organizational Impacts From ES Use After 1 Year 71
3 Findings on Critical Success Conditions From the Case Study 71
3.1 Top Management's Experiences From ES Changes (CSC 1) 72
3.2 The Right Basic ES Selection Decision (CSC 2) 72
3.3 A Good Symbiosis Between System Developers and Super Users (CSC 3) 73
3.4 A Short ES Change Project With a High Pace (CSC 4) 73
4 Critical Success Conditions for Agile ISD Projects 74
5 Analysis and Discussion 74
5.1 Organizational Dimension 74
5.2 People Dimension 75
5.3 Process Dimension 75
5.4 Technical Dimension 76
5.5 Project Dimension 76
6 Conclusions 76
References 77
Patterns-Based IS Change Management in SMEs 79
1 Introduction 79
2 Identifying Basic Change Elements 80
3 Change Options and Change Patterns 83
4 Validity of Basic Change Patterns 84
5 The Prototype for IS Change Management Support in SMEs 86
6 Conclusions 88
References 89
Applying Use Cases to Describe the Role of Standards in e-Health Information Systems 91
1 Introduction 91
2 e-Health Standardization 93
3 e-Health Application Scenarios 94
3.1 Using UML to Describe e-Health Functionalities and Standards Incidence 94
3.1.1 Use Case 1: System Registration 94
3.1.2 Use Case 2: Diagnostic Imaging 94
3.1.3 Use Case 3: Laboratory Results 95
3.1.4 Use Case 4: Electronic Prescribing 97
3.2 Use Case Flow Description 98
3.3 Summary 98
4 Conclusions and Future Work 99
References 99
Discussion on Development Trend of Chinese Enterprises Information System 101
1 Status Quo of Enterprise Information System 101
2 Reasons for Development of Enterprise Information System 102
2.1 Development of Science and Technology 102
2.2 Development of Management Thought and Management Method 103
2.3 Change of Competitive Environment 103
2.4 Reform of Enterprise Management Ideas 104
3 Development Trend of Future Enterprise Information System 104
3.1 Combination of Various Management Thoughts and Management Modes 104
3.2 System Application Networking and Development Platform Standardization 105
3.3 Business Process Supportable 105
3.4 Application System Integration 106
3.5 Intelligent Information System 106
4 Conclusion 107
References 107
Asymmetrical Effects of Using Positive and Negative Examples on Object Modeling 108
1 Introduction 108
2 Effects of Positive and Negative Instructions on Learning 109
3 Methodology 112
4 Results 113
5 Conclusion 115
Appendix 1: Some Common Quality Problems and Corresponding Positive and Negative Examples 116
Appendix 2: Smallbytes Subscription System Case Study and Expected Solution 117
References 119
Part II IS/IT Project Management 120
A Social Contract for University--Industry Collaboration: A Case of Project-Based Learning Environment 121
1 Introduction 121
2 A Social Contract Theory 122
3 Moral Conflicts Perceived by Parties of a Project Course 123
3.1 Client Representatives Facing the Dirty-Hands Dilemma 124
3.2 Students: The Project Manager's Morally Complex Job 125
3.3 Instructors: A Job Burdened by Role Strains 125
4 The Social Contract 127
4.1 The Process of Defining the Social Contract 127
4.2 The Social Contract of a Project Course 127
5 Discussion 130
5.1 Limitations and Future Research 131
References 131
Replacement of the Project Manager Reflected Through Activity Theory and Work-System Theory 133
1 Introduction 133
2 On the Project Managers Central Role and RPM 134
3 The Theories 135
3.1 Work-System Theory providing a Systemic View of RPM 135
3.2 Activity Theory and the Need for Expansive Learning in RPM 137
4 Application of the Theories to RPM 138
5 Discussion 141
5.1 Evaluation of the Study 141
References 142
Integrating Environmental and Information Systems Management: An Enterprise Architecture Approach 144
1 Introduction 144
2 Tackling Environmental Management Integration 145
3 Environmental Management Artefacts: A Brief Analysis 146
4 Enterprise Architecture Frameworks, GERAM and GERA 147
5 A Meta-methodology for Enterprise Architecture Projects 148
6 Application to the Environmental Management Project 150
7 Conclusions and Further Work 152
References 153
Effective Monitoring and Control of Outsourced Software Development Projects 156
1 Introduction 156
2 Maximising Value Creation in Software Development 157
2.1 Related Work and Existing Solutions 158
2.1.1 Support for Decision Making in Software Development 158
2.1.2 Management in IT Outsourcing Projects 160
3 Research Method 161
3.1 Research Design 161
3.2 Data Collection Method 161
3.3 Case Selection 162
4 Case Study 162
4.1 Customer Office 163
4.2 Experience 164
5 Results 164
5.1 Practical Implications 165
5.1.1 Have a Modularised View of the Project 165
5.1.2 Standardise Co-ordination Operations 165
5.2 Validation 166
5.2.1 External Validity 166
5.2.2 Internal Validity 166
6 Conclusion 166
References 167
Classification of Software Project's Complexity 169
1 Introduction 169
2 Project Complexity and Patterns of Complexity 170
2.1 Complexity and Size 170
2.2 Product Versus Project Complexity 171
2.3 Organizational and Technological Complexity 171
2.4 Patterns of Complexity 171
3 Project Management Body of Knowledge 172
4 Sources of Complexity 173
5 A Case Study 173
6 Conclusions 178
References 178
Application of Project Portfolio Management 180
1 Enterprise Architecture Development for Municipal Office 180
2 Enterprise 2.0 as a New Opportunity for Communication Improvement 182
3 Exemplification of e-Municipality and Public Administration Information Systems Development 185
4 Project Portfolio Management for ICT Implementation at Municipal Offices 188
5 Conclusions 190
References 190
Part III Human-Computer Interaction and Knowledge Management 192
Towards a Cost-Effective Evaluation Approach for Web Portal Interfaces 193
1 Introduction 193
2 Aims and Basic Concepts 194
3 Cost-Effective Approach to Portal Evaluation 195
3.1 Data Collection 196
3.1.1 Scenario-Guided User Evaluations 197
3.1.2 Guideline Inspection 198
3.2 Data Analysis 198
3.2.1 Analysis of Usability Problems from the User Evaluations 198
3.2.2 Data Analysis from Guideline Inspection 200
4 Discussion and Conclusion 201
References 203
IT Knowledge Requirements Identification in Organizational Networks: Cooperation Between Industrial Organizations and Universities 205
1 Introduction 205
2 Problems, Proposed Solution, and Related Works 206
3 Diversity of Knowledge Requirements Sources 208
4 Customized Handling of Knowledge Requirements Sources 212
4.1 Method for Vacancy Description Handling 212
4.2 Method for Occupational Standards Handling 214
4.3 Method for Technology Course Description Handling 214
5 Conclusions 215
References 216
A Knowledge Tree Model and Its Application for Continuous Management Improvement 218
1 Introduction 218
2 Structure of Organizational Knowledge 219
2.1 Core Knowledge 219
2.2 Structural Knowledge 219
2.3 Implicit Knowledge 220
3 Knowledge Tree Model 220
3.1 Description of Knowledge Tree 220
3.2 Value of Knowledge Tree 221
3.3 Description of Knowledge Node 222
4 Knowledge Tree Model on Operational Cooperation Degree 223
4.1 The Establishment of Knowledge Tree Model of Cooperation Degree in Operations 223
4.2 The Continuous Improving Management Principles 225
5 Conclusion 228
References 228
On the Development of a User-Defined Quality Measurement Tool for XML Documents 229
1 Introduction 229
1.1 Roadmap 230
2 Related Work 230
3 User-Defined Quality Approach 232
4 Data Quality Checking Tool Implementation 233
5 Case Study 234
6 Conclusion and Future Work 236
References 237
The Paradox of Structured Methods for Software Requirements Management: A Case Study of an e-Government Development Project 238
1 Introduction 238
2 Alternative Perspectives of Information Systems Development 239
2.1 Technical Rationalism and the ''Methodologies Era'' 239
2.2 Against Rationalism: The Notion of ''Situated Improvisation'' 241
3 Findings of Case Study 242
3.1 Shortcomings of a Methodical (Rational) Approach 243
3.1.1 Methodology Visibility 243
3.1.2 Accountability 244
3.1.3 Theory Above Practice 244
3.1.4 Definition of Rationality 244
3.2 Shortcomings of an Amethodical (Improvised) Approach 245
3.2.1 Transport of Knowledge 245
3.2.2 Bias 245
4 Conclusions 245
4.1 Shortcomings of Methodical Approaches 245
4.2 Shortcomings of Amethodical Approaches 246
References 246
The Research for Knowledge Management System of Virtual Enterprise Based on Multi-agent 248
1 Introduction 248
2 The Features of Virtual Enterprise and Knowledge Management 249
2.1 The Features of Virtual Enterprise 249
2.2 The Features of Virtual Enterprise Knowledge Management 249
3 Multi-agent System and Virtual Enterprise Knowledge System 250
4 The Virtual Enterprise Knowledge System Model Based on Multi-agent 251
4.1 The System Model 251
4.2 The Correspondent and Cooperation of System Multi-agent 253
5 Conclusions 254
References 255
Part IV Model-Driven Engineering in ISD 256
Problem-Solving Methods in Agent-Oriented Software Engineering 257
1 Introduction 257
2 Background and Related Work 258
3 Extending PSM Libraries for AOSE 259
4 Extending MOBMAS with PSMs 261
4.1 MAS Organization Design 262
4.2 Agent Internal Design 264
4.3 Agent Interaction Design 265
5 Conclusions 267
References 267
MORPHEUS: A Supporting Tool for MDD 269
1 Introduction 269
2 ATRIUM at a Glance 270
3 MORPHEUS: An MDD Supporting Tool 271
3.1 Requirement Environment 273
3.2 Scenario Environment 276
3.3 Software Architecture Environment 278
4 Related Works 278
5 Conclusions and Further Works 280
References 280
Towards a Model-Driven Approach to Information System Evolution 282
1 Introduction 282
2 Object Model Evolution 283
3 Implementation 288
4 Discussion 290
References 292
Open Design Architecture for Round Trip Engineering 294
1 Introduction 294
2 Our Motivation 295
3 Basic Principles of ODARTE 298
4 Executable Micro-components and Their Containers 301
5 Runtime Environment 303
6 Experimental Simulation 304
7 Conclusions 305
References 305
Quality Issues on Model-Driven Web Engineering Methodologies 307
1 Introduction 307
2 Model-Driven Web Engineering 309
3 Problem, Motivation, and Goals 309
4 Factors to Consider in the Evaluation 310
5 Structure of the Evaluation 312
6 Framework Definition Process and Conclusions 315
References 316
Measuring the Quality of Model-Driven Projects with NDT-Quality 319
1 Introduction 319
2 NDT Navigational Development Techniques 321
3 NDT-Quality 322
3.1 The Necessity of NDT-Quality 323
3.2 The Interface of NDT-Quality 324
3.3 The Architecture of NDT-Quality 326
3.4 Practical References 326
4 Related Works 327
5 Conclusions 327
References 328
Aligning Business Motivations in a Services Computing Design 330
1 Introduction 330
2 Business Motivation Modelling 332
3 Defining a Business View for a Reference Architecture 333
4 Consolidating the Business View 338
5 Conclusion 339
References 340
Part V Information Systems for Service Marketing and e-Businesses 342
CRank: A Credit Assessment Model in C2C e-Commerce 343
1 Introduction 343
2 Related Work 344
3 Credit Evaluation Model 346
3.1 Basic Concepts 346
3.2 CRank Model 347
3.3 Refinement of the Model 349
4 A Numerical Example 350
5 Conclusion 352
References 352
Towards Agent-Oriented Approach to a Call Management System 354
1 Introduction 354
2 Call Management and Related Work 355
3 Evaluating the Use of Multi-agent Systems for CM 357
4 Early Requirements Model for a Call Management MAS 360
5 Conclusion and Future Work 363
References 364
Design and Research on e-Business Platform Based on Agent 366
1 Introduction 366
2 e-Business and Agent 367
3 JADE Technology 369
3.1 Agent Platform 369
3.2 Life Cycle of an Agent 370
4 B2C e-Business System Model 370
5 System Design 372
5.1 Buyer Subsystem 372
5.2 Seller Subsystem 372
5.3 CIC Subsystem 373
5.4 System Architecture 373
6 Conclusions 374
References 374
Research of B2B e-Business Application and Development Technology Based on SOA 375
1 Introduction 375
2 B2B e-Business and SOA 376
3 Key SOA Technologies 377
3.1 Web Service Overview 377
3.1.1 XML Language 378
3.1.2 SOAP 378
3.1.3 UDDI 378
3.1.4 WSDL 378
3.2 Business Process Execution Language (BPEL) 378
3.3 Struts Structure 378
3.4 EJB 379
3.5 ESB 380
4 Overall Design of SOA-Based B2B e-business Platform 380
5 System Implementation Process 382
6 Conclusions 383
References 383
Dynamic Inventory Management with Demand Information Updating 384
1 Introduction 384
2 Basic Model 385
3 Algorithm to Find the Optimal Policy 387
4 Updating Both Demand Parameter and Substitution Probability 388
5 Conclusions 389
References 389
Analysis of Market Opportunities for Chinese Private Express Delivery Industry 390
1 Introduction 390
2 Regression Prediction Method 391
2.1 Summary of Regression Model 391
2.2 Basic Theory for Regression Prediction Model 392
2.2.1 Linear Regression Prediction 392
2.2.2 Curve Regression Prediction 392
2.3 Prediction Model Test 393
2.3.1 The Test of Goodness of Fit 393
2.3.2 The Significant Test of Regression Equation 393
3 Qualitative Analysis 394
4 Quantitative Analysis 396
4.1 Postal Express Volume Forecasts 396
4.2 Nonpostal Express Volume Forecasts 398
5 Conclusions 400
References 401
Part VI Development of Information Systems for Creativity and Innovation 403
Explaining Change Paths of Systems and SoftwareINTnl Development Practices
1 Introduction 404
2 Conceptual and Theoretical Background 405
3 Research Process 406
4 Change Paths of ISD Practices 407
5 Eight Stereotypical Change Paths of ISD Practices 408
6 Discussion 412
7 Conclusions 414
References 414
Designing a Study for Evaluating User Feedback on Predesign Models 416
1 Introduction 416
2 What Is Predesign Modeling? 417
3 Application Examples for Predesign Models 419
4 An Experimental Study on Predesign Model Understandability 420
4.1 Hypothesis 420
4.2 Experimental Design 421
4.3 Subjects and Domain 421
4.4 Data Collection and Instrumentation 423
4.5 Question Design 424
4.6 Evaluation Methods 426
4.7 Future Work 426
5 Summary and Conclusion 426
References 427
Study on the Method of the Technology Forecasting Based on Conjoint Analysis 429
1 Introduction 430
2 A Summary for Conjoint Analysis 432
3 Analysis of a Stimulant Example 434
4 Conclusion 437
References 438
Towards a New Concept for Supporting Needy Children in Developing Countries -- ICT Centres Integrated with Social Rehabilitation 440
1 Introduction 440
2 The Concept Model Project Trust 441
2.1 Value Principles 442
2.2 Target Groups 443
2.2.1 Mothers Care Centre (MCC) 444
2.2.2 Disabled Children Centre (DCC) 445
2.2.3 Exposed Children Centre (ECC) 445
2.3 ICT Centre 445
2.3.1 Multimedia Studio -- Computer Play Centre 446
2.3.2 Test Studio -- Ozlab 446
2.4 Indoors Rehabilitation 446
2.4.1 Adventure Rooms 447
2.4.2 Creative Artist Rooms 447
2.4.3 Physical Training and Massage Rooms 447
2.5 Outdoors Rehabilitation 447
2.6 Infrastructure 448
2.6.1 Training 448
2.6.2 Operation 449
2.6.3 Research 449
3 Actions and Research in Concert 449
References 451
An Investigation of Agility Issues in Scrum Teams Using Agility Indicators 452
1 Introduction 452
2 Agility Indicators for Software Development Teams 453
2.1 Autonomous but Sharing Team 454
2.2 Stability with Embraced Uncertainty 455
3 Research Approach 455
4 Case Analysis 456
4.1 Team A 456
4.2 Team B 457
5 Discussion 460
6 Conclusion 461
References 462
The Influence of Short Project Timeframes on Web Development Practices: A Field Study 463
1 Introduction 463
2 Research Method 464
3 Findings and Discussion 466
3.1 Role of Groupware Tools as Enablers and Drivers of Collaborative Work 466
3.2 Collective Code Ownership and Ease-of-Maintenance 466
3.3 Timeframe Driven by Business Imperatives: Developer-Push and Client-Pull 467
3.4 Enablers of Rapid Development and Enhanced Productivity 467
3.5 Impact of Time Pressure on Quality: Extensive Re-use, ''Pragmatic Satisficing'' 469
3.6 Requirements Clarity: Need to ''Freeze'' and Sign Off 470
3.7 Streamlined Processes and Procedures to Support a Sustainable Pace 471
3.8 Project Management: Collectively Determined Schedules, Cohesive Teams 472
3.9 Closeness of Relationship with Client Project Team 473
3.10 Working Software over Documentation 474
4 Conclusions 474
References 475
On Weights Determination in Ideal Point Multiattribute Decision-Making Model 477
1 TOPSIS 477
2 The Weights Determination Problem of TOPSIS 478
3 Attribute Determination Based on Principal Component 480
3.1 Standardize the Sample Decision-Make Matrix 481
3.2 Calculate Eigenvalue and Eigenvector of the Correlation Coefficient Matrix 481
3.3 Obtain the Weights of p Principal Components 482
4 Conclusions 483
References 483
Part VII Information Systems Engineering and Management 484
An Approach for Prioritizing Agile Practices for Adaptation 485
1 Introduction 485
2 Agile Methodologies and Practices 486
3 Agile Adaptation 487
4 Prioritization 488
5 Adapted Prioritization Approach 489
6 Case Study 492
7 Conclusions 495
References 496
Effects of Early User-Testing on Software Quality Experiences from a Case Study 499
1 Introduction 499
2 Main Thesis 501
2.1 Method 502
3 Case Study Description 502
3.1 Description of the Software Package 502
3.2 Use Tests 503
3.3 The Debugging Process 504
4 Analysis 505
4.1 Improve Requirements Specifications by Letting Developers Conduct Tests 505
4.2 Error Rates in Different Program Modules of RIB 506
4.3 Error Rates in Comparison 507
5 Conclusions 508
References 509
Development of Watch Schedule Using Rules Approach 511
1 Introduction 511
2 The Related Software 512
3 Understanding of Formal Concept Analysis 513
4 Distributional Formal Contexts 514
5 The Algorithm of Creating of Schedule 516
6 Experiment 520
7 Conclusions 521
References 521
Priority-Based Constraint Management in Software Process Instantiation 523
1 Introduction 523
2 Priority-Based Constraint Management 525
2.1 Software Engineering Framework 525
2.2 Architecture Framework 527
2.3 Correction Approach 527
2.4 Particular Design Decisions 530
2.4.1 Loop and Duplicate Control 530
2.4.2 Priority Management of Constraints 530
3 Evaluation 531
4 Related Work 532
5 Conclusions 533
References 534
Adopting Quality Assurance Technology in CustomerVendor Relationships: A Case Study of How Interorganizational Relationships Influence the Process 535
1 Introduction 535
2 Quality Assurance in the Pharmaceutical Sector and the GAMP Standard 536
3 Interorganizational Relationships 537
4 The Research Approach 539
5 Adoption of Quality Assurance at PharmSoft 540
6 Analysis of the Interorganizational Relationship of PharmSoft 541
7 Discussion 543
8 Conclusion 544
References 545
A Framework for Decomposition and Analysis of Agile Methodologies During Their Adaptation 547
1 Introduction 547
2 Environmental Agility Requirements 548
3 Decomposition of ISD Methods 549
4 Proposed Process of Agile Method Decomposition and Analysis During Its Adaptation 551
4.1 Eliciting Environmental Requirements 551
4.2 Classifying Agile Methodology Elements 551
4.3 Identifying the Levels of Adaptability 552
4.4 Relating Agile Elements with Concern Areas 552
4.5 Adaptation of the Agile Methodology (Guidelines) 553
5 Case Study Adapting Crystal Clear 554
References 558
The Methodology Evaluation System Can Support Software Process Innovation 561
1 The Status of Software Development in Present Days 561
2 Existing Systems for Methodology Evaluation and Selection 562
3 The Methodology Evaluation System METES 563
3.1 Key Selection Criteria 564
3.2 Other Selection Criteria 565
3.3 Complementary Criteria 566
4 The Evaluation of Selected Present Methodologies 567
5 Process of the Methodology Selection 568
6 Conclusions 570
References 571
Index 572

Produkt-Details

• Erscheint lt. Verlag: 18.11.2010
• Zusatzinfo: XXIX, 576 p.
• Verlagsort: New York
• Sprache: englisch
• Themenwelt: Mathematik / Informatik ► Informatik ► Datenbanken
• Themenwelt: Mathematik / Informatik ► Informatik ► Software Entwicklung
• Themenwelt: Mathematik / Informatik ► Informatik ► Theorie / Studium
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Wirtschaftsinformatik
• Schlagworte: ISD
• ISBN-10: 1-4419-7355-9 / 1441973559
• ISBN-13: 978-1-4419-7355-9 / 9781441973559