Supervision in the Hospitality Industry
Seiten
1998
|
3rd Revised edition
John Wiley & Sons Inc (Verlag)
978-0-471-19420-0 (ISBN)
John Wiley & Sons Inc (Verlag)
978-0-471-19420-0 (ISBN)
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This third edition includes: discussions of how cultural diversity affects the supervisory process; "On the Job" sections, which allow students to analyze actual work situations; and "Supervisor in Action" sections, which profile actual supervisors in various hospitality work settings.
This third edition includes: discussions of how cultural diversity affects the supervisory process; "On the Job" sections, which allow students to analyze actual work situations; "Supervisor in Action" sections, which profile actual supervisors in various hospitality work settings; "Skill Charts", which summarize materials covered in each chapter; and "Student Activities", offering quizzes, exercises, self-assessments, simulations, case studies, role play and report writing.
This third edition includes: discussions of how cultural diversity affects the supervisory process; "On the Job" sections, which allow students to analyze actual work situations; "Supervisor in Action" sections, which profile actual supervisors in various hospitality work settings; "Skill Charts", which summarize materials covered in each chapter; and "Student Activities", offering quizzes, exercises, self-assessments, simulations, case studies, role play and report writing.
Erscheint lt. Verlag | 15.6.1998 |
---|---|
Überarbeitung | Usa Drummond, Karen Eich Drummond |
Zusatzinfo | charts |
Verlagsort | New York |
Sprache | englisch |
Maße | 193 x 240 mm |
Gewicht | 992 g |
Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen |
Weitere Fachgebiete ► Handwerk | |
ISBN-10 | 0-471-19420-4 / 0471194204 |
ISBN-13 | 978-0-471-19420-0 / 9780471194200 |
Zustand | Neuware |
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