TOGAF® Version 9.1 (eBook)

The Open Group (Autor)

eBook Download: PDF | EPUB

2011 | 1. Auflage
864 Seiten
van Haren Publishing (Verlag)
978-90-8753-768-5 (ISBN)

Infos

For trainers free additional material of this book is available. This can be found under the 'Training Material' tab. Log in with your trainer account to access the material. TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open Group Architecture Forum. TOGAF Version 9.1 is a maintenance update to TOGAF 9, addressing comments raised since the introduction of TOGAF 9 in 2009. It retains the major features and structure of TOGAF 9, thereby preserving existing investment in TOGAF, and adds further detail and clarification to what is already proven.It may be used freely by any organization wishing to develop an enterprise architecture for use within that organization (subject to the Conditions of Use). This Book is divided into seven parts: Part I - Introduction This part provides a high-level introduction to the key concepts of enterprise architecture and in particular the TOGAF approach. It contains the definitions of terms used throughout TOGAF and release notes detailing the changes between this version and the previous version of TOGAF. Part II - Architecture Development Method This is the core of TOGAF. It describes the TOGAF Architecture Development Method (ADM) – a step-by-step approach to developing an enterprise architecture. Part III - ADM Guidelines & Techniques This part contains a collection of guidelines and techniques available for use in applying TOGAF and the TOGAF ADM. Part IV - Architecture Content Framework This part describes the TOGAF content framework, including a structured metamodel for architectural artifacts, the use of re-usable architecture building blocks, and an overview of typical architecture deliverables. Part V - Enterprise Continuum & Tools This part discusses appropriate taxonomies and tools to categorize and store the outputs of architecture activity within an enterprise. Part VI - TOGAF Reference Models This part provides a selection of architectural reference models, which includes the TOGAF Foundation Architecture, and the Integrated Information Infrastructure Reference Model (III-RM). Part VII Architecture Capability Framework This section looks at roles, Governance, compliance skills and much more practical guidance

Inhalt

Preface 
26 
About The Open Group 
27 
Participants 28
Trademarks 34
Acknowledgements 
36 
Referenced Documents 37
Part I: 
42 
Chapter 
44 
1.1 Structure of the TOGAF Document 
44 
1.2 Executive Overview 46
Chapter 
50 
2.1 What is TOGAF? 50
2.2 What is Architecture in the Context of TOGAF? 50
2.3 What Kind of Architecture Does TOGAF Deal With? 51
2.4 Architecture Development Method 51
2.5 Deliverables, Artifacts, and Building Blocks 52
2.6 Enterprise Continuum 54
2.7 Architecture Repository 55
2.8 Establishing and Maintaining an Enterprise Architecture Capability 57
2.9 Establishing the Architecture Capability as an Operational Entity 58
2.10 Using TOGAF with Other Frameworks 59
Chapter 
60 
3.1 Abstraction 60
3.2 Actor 60
3.3 Application 60
3.4 Application Architecture 61
3.5 Application Platform 61
3.6 Application Platform Interface (API) 61
3.7 Architectural Style 61
3.8 Architecture 61
3.9 Architecture Building Block (ABB) 61
3.10 Architecture Continuum 62
3.11 Architecture Development Method (ADM) 62
3.12 Architecture Domain 62
3.13 Architecture Framework 62
3.14 Architecture Governance 62
3.15 Architecture Landscape 62
3.16 Architecture Principles 63
3.17 Architecture Vision 63
3.18 Artifact 63
3.19 Baseline 63
3.20 Boundaryless Information Flow 63
3.21 Building Block 64
3.22 Business Architecture 64
3.23 Business Function 64
3.24 Business Governance 64
3.25 Business Service 64
3.26 Capability 64
3.27 Capability Architecture 65
3.28 Capability Increment 65
3.29 Communications and Stakeholder Management 65
3.30 Concerns 65
3.31 Constraint 65
3.32 Data Architecture 66
3.33 Deliverable 66
3.34 Enterprise 66
3.35 Enterprise Continuum 66
3.36 Foundation Architecture 66
3.37 Framework 66
3.38 Gap 67
3.39 Governance 67
3.40 Information 67
3.41 Information Technology (IT) 67
3.42 Interoperability 68
3.43 Logical 68
3.44 Metadata 68
3.45 Metamodel 68
3.46 Method 68
3.47 Methodology 68
3.48 Model 69
3.49 Modeling 69
3.50 Objective 69
3.51 Patterns 69
3.52 Performance Management 69
3.53 Physical 69
3.54 Platform 69
3.55 Platform Service 70
3.56 Principle 70
3.57 Reference Model (RM) 70
3.58 Repository 70
3.59 Requirement 70
3.60 Roadmap 70
3.61 Role 71
3.62 Segment Architecture 71
3.63 Service Orientation 71
3.64 Service Oriented Architecture (SOA) 71
3.65 Solution Architecture 72
3.66 Solution Building Block (SBB) 72
3.67 Solutions Continuum 72
3.68 Stakeholder 72
3.69 Standards Information Base (SIB) 72
3.70 Strategic Architecture 72
3.71 Target Architecture 72
3.72 Taxonomy of Architecture Views 73
3.73 Technology Architecture 73
3.74 Transition Architecture 73
3.75 View 73
3.76 Viewpoint 73
3.77 Work Package 73
Chapter 
74 
4.1 What's New in TOGAF 9? 74
4.2 The Benefits of TOGAF 9 78
4.3 Mapping of the TOGAF 8.1.1 Structure to TOGAF 9 78
4.4 Mapping of TOGAF 9 Structure to TOGAF 8.1.1 80
4.5 Using TOGAF 81
4.6 Why Join The Open Group? 82
Part II: 
84 
Chapter 
86 
5.1 ADM Overview 86
5.2 Architecture Development Cycle 88
5.3 Adapting the ADM 91
5.4 Architecture Governance 92
5.5 Scoping the Architecture 93
5.6 Architecture Integration 96
5.7 Summary 97
Chapter 
98 
6.1 Objectives 99
6.2 Approach 99
6.3 Inputs 105
6.4 Steps 106
6.5 Outputs 109
Chapter 
110 
7.1 Objectives 111
7.2 Approach 111
7.3 Inputs 113
7.4 Steps 114
7.5 Outputs 118
Chapter 
120 
8.1 Objectives 121
8.2 Approach 121
8.3 Inputs 125
8.4 Steps 126
8.5 Outputs 132
Chapter 9 Phase C: Information Systems Architectures 134
9.1 Objectives 135
9.2 Approach 135
9.3 Inputs 135
9.4 Steps 137
9.5 Outputs 137
Chapter 10 Phase C: Information Systems Architectures Data Architecture 138
10.1 Objectives 138
10.2 Approach 138
10.3 Inputs 140
10.4 Steps 141
10.5 Outputs 147
Chapter 11 Phase C: Information Systems Architectures Application Architecture 150
11.1 Objectives 150
11.2 Approach 150
11.3 Inputs 151
11.4 Steps 152
11.5 Outputs 158
Chapter 
160 
12.1 Objectives 161
12.2 Approach 161
12.3 Inputs 161
12.4 Steps 163
12.5 Outputs 170
12.6 Postscript 171
Chapter 
Solutions 172
13.1 Objectives 173
13.2 Approach 173
13.3 Inputs 174
13.4 Steps 175
13.5 Outputs 180
Chapter 
182 
14.1 Objectives 183
14.2 Approach 183
14.3 Inputs 183
14.4 Steps 185
14.5 Outputs 189
Chapter 
190 
15.1 Objectives 191
15.2 Approach 191
15.3 Inputs 192
15.4 Steps 193
15.5 Outputs 195
Chapter 
198 
16.1 Objectives 199
16.2 Approach 199
16.3 Inputs 203
16.4 Steps 204
16.5 Outputs 206
Chapter 
208 
17.1 Objectives 209
17.2 Approach 209
17.3 Inputs 211
17.4 Steps 211
17.5 Outputs 214
Part III: ADM Guidelines and Techniques 
216 
Chapter 
218 
18.1 Guidelines for Adapting the ADM Process 218
18.2 Techniques for Architecture Development 218
18.3 Using TOGAF with Different Architectural Styles 219
Chapter 
222 
19.1 Overview 222
19.2 Iteration Cycles 223
19.3 Classes of Architecture Engagement 224
19.4 Approaches to Architecture Development 228
19.5 Iteration Considerations 229
19.6 Conclusions 234
Chapter 
236 
20.1 Overview 236
20.2 Architecture Landscape 236
20.3 Organizing the Architecture Landscape to Understand the State of the Enterprise 238
20.4 Developing Architectures at Different Levels 238
Chapter 
240 
21.1 Overview 240
21.2 Introduction 240
21.3 Guidance on Security for the Architecture Domains 241
21.4 ADM Architecture Requirements Management 242
21.5 Preliminary Phase 243
21.6 Phase A: Architecture Vision 244
21.7 Phase B: Business Architecture 246
21.8 Phase C: Information Systems Architectures 249
21.9 Phase D: Technology Architecture 252
21.10 Phase E: Opportunities & Solutions
21.11 Phase F: Migration Planning 254
21.12 Phase G: Implementation Governance 255
21.13 Phase H: Architecture Change Management 256
21.14 References 256
Chapter 
Govern SOAs 258
22.1 Overview 258
22.2 Introduction 258
22.3 SOA Definition 259
22.4 SOA Features 259
22.5 Enterprise Architecture and SOA 260
22.6 SOA and Levels 261
22.7 Using TOGAF for SOA 262
22.8 Summary 275
Chapter 
276 
23.1 Introduction 276
23.2 Characteristics of Architecture Principles 277
23.3 Components of Architecture Principles 277
23.4 Developing Architecture Principles 278
23.5 Applying Architecture Principles 279
23.6 Example Set of Architecture Principles 280
Chapter 
292 
24.1 Introduction 292
24.2 Approach to Stakeholder Management 293
24.3 Steps in the Stakeholder Management Process 293
24.4 Template Stakeholder Map 297
Chapter 
304 
25.1 Introduction 304
25.2 US Treasury Architecture Development Guidance (TADG) 308
25.3 IBM Patterns for e-Business 309
25.4 Some Pattern Resources 311
Chapter 
312 
26.1 Introduction 312
26.2 Benefits of Business Scenarios 313
26.3 Creating the Business Scenario 313
26.4 Contents of a Business Scenario 317
26.5 Contributions to the Business Scenario 318
26.6 Business Scenarios and the TOGAF ADM 319
26.7 Developing Business Scenarios 321
26.8 Business Scenario Documentation 323
26.9 Guidelines on Goals and Objectives 324
26.10 Summary 329
Chapter 
330 
27.1 Introduction 330
27.2 Suggested Steps 331
27.3 Example 331
Chapter 
334 
28.1 Implementation Factor Assessment & Deduction Matrix
28.2 Consolidated Gaps, Solutions, & Dependencies Matrix
28.3 Architecture Definition Increments Table 335
28.4 Transition Architecture State Evolution Table 336
28.5 Business Value Assessment Technique 337
Chapter 
338 
29.1 Overview 338
29.2 Defining Interoperability 339
29.3 Enterprise Operating Model 340
29.4 Refining Interoperability 341
29.5 Determining Interoperability Requirements 342
29.6 Reconciling Interoperability Requirements with Potential Solutions 343
29.7 Summary 344
Chapter 
346 
30.1 Introduction 346
30.2 Determine Readiness Factors 347
30.3 Present Readiness Factors 349
30.4 Assess Readiness Factors 350
30.5 Readiness and Migration Planning 352
30.6 Marketing the Implementation Plan 352
30.7 Conclusion 353
Chapter 
354 
31.1 Introduction 354
31.2 Risk Classification 355
31.3 Risk Identification 355
31.4 Initial Risk Assessment 356
31.5 Risk Mitigation and Residual Risk Assessment 357
31.6 Conduct Residual Risk Assessment 357
31.7 Risk Monitoring and Governance (Phase G) 358
31.8 Summary 358
Chapter 
360 
32.1 Overview 360
32.2 Capability-Based Planning Paradigm 361
32.3 Concept of Capability-Based Planning 361
32.4 Capabilities in an Enterprise Architecture Context 364
32.5 Summary 365
Part IV: Architecture Content 
366 
Chapter 
368 
33.1 Overview 368
33.2 Content Metamodel 370
33.3 Content Framework and the TOGAF ADM 371
33.4 Structure of Part IV 371
Chapter 
372 
34.1 Overview 372
34.2 Content Metamodel Vision and Concepts 372
34.3 Content Metamodel in Detail 379
34.4 Content Metamodel Extensions 383
34.5 Content Metamodel Entities 397
34.6 Content Metamodel Attributes 400
34.7 Metamodel Relationships 409
Chapter 
414 
35.1 Basic Concepts 414
35.2 Developing Views in the ADM 417
35.3 Views, Tools, and Languages 419
35.4 Views and Viewpoints 419
35.5 Conclusions 421
35.6 Architectural Artifacts by ADM Phase 421
35.7 Recommended Architecture Views to be Developed 441
Chapter 
476 
36.1 Introduction 476
36.2 Deliverable Descriptions 477
Chapter 
492 
37.1 Overview 492
37.2 Introduction to Building Blocks 492
37.3 Building Blocks and the ADM 495
Part V: 
498 
Chapter 
500 
38.1 Introduction 500
38.2 Structure of Part V 500
Chapter 
502 
39.1 Overview 502
39.2 Enterprise Continuum and Architecture Re-Use 502
39.3 Constituents of the Enterprise Continuum 503
39.4 Enterprise Continuum in Detail 504
39.5 The Enterprise Continuum and the ADM 510
39.6 The Enterprise Continuum and Your Organization 510
Chapter 
514 
40.1 Overview 514
40.2 Applying Classification to Create Partitioned Architectures 514
40.3 Integration 517
Chapter 
520 
41.1 Overview 520
41.2 Architecture Landscape 522
41.3 Reference Library 522
41.4 Standards Information Base 523
41.5 Governance Log 525
41.6 The Enterprise Repository 527
41.7 External Repositories 527
Chapter 
528 
42.1 Overview 528
42.2 Issues in Tool Standardization 528
Part VI: TOGAF Reference 
530 
Chapter 
532 
43.1 Concepts 532
43.2 High-Level Breakdown 533
43.3 TRM in Detail 535
43.4 Application Platform Taxonomy 541
43.5 Detailed Platform Taxonomy 547
Chapter 
564 
44.1 Basic Concepts 564
44.2 High-Level View 568
44.3 Detailed Taxonomy 572
Part VII: 
584 
Chapter 
586 
45.1 Overview 586
45.2 Structure of Part VII 587
Chapter 
588 
46.1 Overview 588
46.2 Phase A: Architecture Vision 589
46.3 Phase B: Business Architecture 590
46.4 Phase C: Data Architecture 590
46.5 Phase C: Application Architecture 591
46.6 Phase D: Technology Architecture 591
46.7 Phase E: Opportunities & Solutions
46.8 Phase F: Migration Planning 591
46.9 Phase G: Implementation Governance 591
46.10 Phase H: Architecture Change Management 592
46.11 Requirements Management 592
Chapter 
594 
47.1 Role 594
47.2 Responsibilities 594
47.3 Setting Up the Architecture Board 595
47.4 Operation of the Architecture Board 597
Chapter 
600 
48.1 Introduction 600
48.2 Terminology: The Meaning of Architecture Compliance 600
48.3 Architecture Compliance Reviews 602
48.4 Architecture Compliance Review Process 604
48.5 Architecture Compliance Review Checklists 608
48.6 Architecture Compliance Review Guidelines 620
Chapter 
622 
49.1 Role 622
49.2 Contents 623
49.3 Relationship to Architecture Governance 625
Chapter 
626 
50.1 Introduction 626
50.2 Architecture Governance Framework 630
50.3 Architecture Governance in Practice 634
Chapter 
636 
51.1 Overview 636
51.2 Background 637
51.3 US DoC ACMM Framework 637
51.4 Capability Maturity Models Integration (CMMI) 641
51.5 Conclusions 642
Chapter 
644 
52.1 Introduction 644
52.2 Need for an Enterprise Architecture Skills Framework 644
52.3 Goals/Rationale 646
52.4 Enterprise Architecture Role and Skill Categories 647
52.5 Enterprise Architecture Role and Skill Definitions 649
52.6 Generic Role and Skills of the Enterprise Architect 653
52.7 Conclusions 656
Part VIII: 
658 
Appendix 
660 
A.1 Access Control (AC) 660
A.2 Ada 660
A.3 Application Component 660
A.4 Application Software 660
A.5 Availability 660
A.6 Batch Processing 661
A.7 Business System 661
A.8 Catalog 661
A.9 Client 661
A.10 COBIT 661
A.11 Communications Network 661
A.12 Communications Node 661
A.13 Communications System 661
A.14 Composite Application 662
A.15 Configuration Management 662
A.16 Connectivity Service 662
A.17 Contract 662
A.18 Control 662
A.19 CxO 662
A.20 Data Dictionary 663
A.21 Data Element 663
A.22 Data Entity 663
A.23 Data Interchange Service 663
A.24 Data Management Service 663
A.25 Database 663
A.26 Database Management System 663
A.27 Directory Service 664
A.28 Distributed Database 664
A.29 Driver 664
A.30 End User 664
A.31 Enterprise Resource Planning (ERP) System 664
A.32 Event 664
A.33 External Environment Interface (EEI) 664
A.34 FORTRAN 665
A.35 Functional Decomposition 665
A.36 Goal 665
A.37 Guideline 665
A.38 Hardware 665
A.39 Human Computer Interface (HCI) 665
A.40 Information Domain 665
A.41 Information System (IS) 665
A.42 Information System Service 666
A.43 Interaction 666
A.44 Interaction Model 666
A.45 Interface 666
A.46 ITIL 666
A.47 Key Performance Indicator (KPI) 666
A.48 Lifecycle 666
A.49 Location 666
A.50 Logical Application Component 667
A.51 Logical Data Component 667
A.52 Logical Technology Component 667
A.53 Managing Successful Programs (MSP) 667
A.54 Matrix 667
A.55 Measure 667
A.56 Metaview 668
A.57 Multimedia Service 668
A.58 Open Specifications 668
A.59 Open System 668
A.60 Operational Governance 668
A.61 Operating System Service 668
A.62 Packaged Services 669
A.63 Physical Application Component 669
A.64 Physical Data Component 669
A.65 Physical Technology Component 669
A.66 Portability 669
A.67 Portfolio 669
A.68 PRINCE2 669
A.69 Process 670
A.70 Product 670
A.71 Profile 670
A.72 Profiling 670
A.73 Program 670
A.74 Project 670
A.75 Risk Management 671
A.76 Scalability 671
A.77 Security 671
A.78 Server 671
A.79 Service 671
A.80 Service Quality 671
A.81 SMART 671
A.82 Supplier Management 672
A.83 System 672
A.84 System and Network Management Service 672
A.85 System Stakeholder 672
A.86 Technology Component 672
A.87 Time Period 672
A.88 Transaction 672
A.89 Transaction Sequence 672
A.90 Use-Case 673
A.91 User 673
A.92 User Interface Service 673
Appendix 
674 
Index 
680 

Textauszug

List of Figures

1-1	Structure of the TOGAF Document

2-1	Relationships between Deliverables, Artifacts, and Building Blocks

2-2	Example — Architecture Definition Document

2-3	Enterprise Continuum

2-4	TOGAF Architecture Repository Structure

2-5	TOGAF Architecture Capability Overview

5-1	Architecture Development Cycle

5-2	Integration of Architecture Artifacts

6-1	Preliminary Phase

6-2	Management Frameworks to Co-ordinate with TOGAF

6-3	Interoperability and Relationships between Management Frameworks

7-1	Phase A: Architecture Vision

8-1	Phase B: Business Architecture

8-2	UML Business Class Diagram

9-1	Phase C: Information Systems Architectures

12-1	Phase D: Technology Architecture

13-1	Phase E: Opportunities & Solutions

14-1	Phase F: Migration Planning

15-1	Phase G: Implementation Governance

16-1	Phase H: Architecture Change Management

17-1	ADM Architecture Requirements Management

19-1	Iteration Cycles

19-2	Classes of Enterprise Architecture Engagement

19-3	A Hierarchy of ADM Processes Example

19-4	Activity by Iteration for Baseline First Architecture Definition

19-5	Activity by Iteration for Target First Architecture Definition

20-1	Summary Classification Model for Architecture Landscapes

20-2	Summary of Architecture Continuum

22-1	The Open Group SOA Governance Framework

22-2	The Open Group SOA Reference Architecture

22-3	SOA Entities in the Content Metamodel

24-1	Sample Stakeholders and Categories

24-2	Stakeholder Power Grid

26-1	Creating a Business Scenario

26-2	Phases of Developing Business Scenarios

26-3	Relative Contributions to a Business Scenario

26-4	Relevance of Requirements Throughout the ADM

27-1	Gap Analysis Example

28-1	Implementation Factor Assessment and Deduction Matrix

28-2	Consolidated Gaps, Solutions, and Dependencies Matrix

28-3	Architecture Definition Increments Table

28-4	Transition Architecture State Evolution Table

28-5	Sample Project Assessment with Respect to Business Value and Risk

29-1	Business Information Interoperability Matrix

29-2	Information Systems Interoperability Matrix

30-1	Business Transformation Readiness Assessment — Maturity Model

30-2	Summary Table of Business Transformation Readiness Assessment

31-1	Risk Classification Scheme

31-2	Sample Risk Identification and Mitigation Assessment Worksheet

32-1	Capability-Based Planning Concept

32-2	Capability Increments and Dimensions

32-3	Capability Increment “Radar”

32-4	Relationship Between Capabilities, Enterprise Architecture, and Projects

33-1	Relationships between Deliverables, Artifacts, and Building Blocks

33-2	Example — Architecture Definition Document

33-3	Content Metamodel Overview

34-1	TOGAF Content Metamodel and its Extensions

34-2	Core Entities and their Relationships

34-3	Interactions between Metamodel, Building Blocks, Diagrams, and Stakeholders

34-4	Content Framework by ADM Phases

34-5	Detailed Representation of the Content Metamodel

34-6	Entities and Relationships Present within the Core Content Metamodel

34-7	Content Metamodel with Extensions

34-8	Relationships between Entities in the Full Metamodel

34-9	Core Content Metamodel and Predefined Extension Modules

34-10

Core Content with Governance Extensions

34-11

Governance Extensions: Changes to Metamodel

34-12

Services Extension: Changes to Metamodel

34-13

Process Modeling Extensions: Changes to Metamodel

34-14

Data Extensions: Changes to Metamodel

34-15

Infrastructure Consolidation Extensions: Changes to Metamodel

34-16

Motivation Extensions: Changes to Metamodel

35-1	Basic Architectural Concepts

35-2	Example View — The Open Group Business Domains in 2008

35-3	Artifacts Associated with the Core Content Metamodel and Extensions

35-4	Abstract Security Architecture View

35-5	Generic Security Architecture View

35-6	The Five-Tier Organization

35-7	Data Access Interface (DAI)

35-8	Multiple Uses of a Data Access Interface (DAI)

35-9	Notional Distribution Model

35-10

Basic Client/Server Model

35-11

Reference Model Representation of Client/Server Model

35-12

Host-Based, Master/Slave, and Hierarchic Models

35-13

Hierarchic Model using the Reference Model

35-14

Peer-to-Peer and Distributed Object Management Models

35-15

Communications Infrastructure

35-16

OSI Reference Model

35-17

Communications Framework

37-1	Key ADM Phases/Steps at which Building Blocks are Evolved/Specified

39-1	Enterprise Continuum

39-2	Architecture Continuum

39-3	Solutions Continuum

39-4	Relationships between Architecture and Solutions Continua

40-1	Allocation of Teams to Architecture Scope

40-2	Architecture Content...

Produkt-Details

• Erscheint lt. Verlag: 1.1.2011
• Reihe/Serie: TOGAF Series
• Verlagsort: Hertogenbosch
• Sprache: englisch
• Themenwelt: Schulbuch / Wörterbuch ► Schulbuch / Allgemeinbildende Schulen
• Themenwelt: Mathematik / Informatik ► Informatik ► Programmiersprachen / -werkzeuge
• Themenwelt: Mathematik / Informatik ► Informatik ► Software Entwicklung
• Themenwelt: Mathematik / Informatik ► Informatik ► Theorie / Studium
• Themenwelt: Sozialwissenschaften ► Pädagogik
• Themenwelt: Technik ► Architektur
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Projektmanagement
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• ISBN-10: 90-8753-768-9 / 9087537689
• ISBN-13: 978-90-8753-768-5 / 9789087537685