The Handbook of Communication Skills
Routledge (Verlag)
978-1-138-21913-7 (ISBN)
The Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, both from academic researchers, and from practitioners whose day-to-day work is so dependent on effective social skills.
Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural therapy and coaching and mentoring, this new edition also places communication in context with advances in digital technology.
The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. Providing a rich mine of information for the neophyte and practising professional, it is perfect for use in a variety of contexts, from theoretical mainstream communication modules on degree programmes to vocational courses in health, business and education. With contributions from an internationally renowned range of scholars, this is the definitive text for students, researchers and professionals alike.
Owen Hargie is Emeritus Professor of Communication at Ulster University. He is Associate Fellow, and honorary life member, of the British Psychological Society, and an elected member of the prestigious Royal Norwegian Society of Sciences and Letters. He was conferred with the award of a Senior Distinguished Research Fellowship by Ulster University in recognition of his prolific research contributions over four decades.
Editorial Introduction
Part 1 Communication skill in theory and practice
1. Skill in Theory: Communication as Skilled Performance
Owen Hargie
2. Skill in Practice: An Operational Model of Communicative Performance
Owen Hargie
Part II Core communication skills
3. Nonverbal Behaviour as Communication: Approaches, Issues, and Research
Randall A. Gordon and Daniel Druckman
4. Questioning
Karyn Stapleton
5. Reinforcement
Len Cairns
6. On Explaining
George Brown and Sarah Edmunds
7. Self-Disclosure: Strategic Revelation of Information in Personal and Professional Relationships
Charles H. Tardy and Joy Smithson
8. Listening
Graham D. Bodie
9. Humour and Laughter
May McCreaddie and Jon Harrison
10. Persuasion
Daniel J. O’Keefe
Part III Applying skills in specific contexts
11. Asserting and Confronting
Richard F. Rakos
12. Interacting in Task Groups
Arjaan Wit
13. Negotiating
Colleen E. Mills
14. Mentoring and Coaching
Bob Garvey
15. Relational Communication
Steve Duck and Pam L. Secklin
Part IV Applying skills in specialised interviewing contexts
16. The Employment Interview
Rob Millar and Anne Tracey
17. The Cognitive Interview
Amina Memon and Julie Gawrylowicz
18. The Developmental Counselling and Therapy Interview
Sandra A. Rigazio-DiGilio and Allen E. Ivey
19. Cognitive Behavioural Communication Skills
Frank Wills
20. The Appraisal Interview Reappraised
Dennis Tourish
Part V The training context
21. Training in Communication Skills: Research, Theory and Practice
Owen Hargie
| Erscheinungsdatum | 18.09.2018 |
|---|---|
| Zusatzinfo | 17 Tables, black and white; 11 Line drawings, black and white; 11 Illustrations, black and white |
| Verlagsort | London |
| Sprache | englisch |
| Maße | 174 x 246 mm |
| Gewicht | 1320 g |
| Themenwelt | Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie |
| Geisteswissenschaften ► Psychologie ► Sozialpsychologie | |
| Mathematik / Informatik ► Mathematik | |
| Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft | |
| Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen | |
| ISBN-10 | 1-138-21913-4 / 1138219134 |
| ISBN-13 | 978-1-138-21913-7 / 9781138219137 |
| Zustand | Neuware |
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