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Health Communication for Health Care Professionals - Michael P. Pagano

Health Communication for Health Care Professionals

An Applied Approach
Buch | Softcover
296 Seiten
2016
Springer Publishing Co Inc (Verlag)
978-0-8261-2441-8 (ISBN)
CHF 173,95 inkl. MwSt
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According to the US’s Joint Commission, over 75% of all serious medical errors result from miscommunication. Based in these adverse realities and philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive book addresses the theories and abilities needed by all health care providers to be effective communicators.
Promotes an interdisciplinary approach to the study of health communication

According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication



The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics.

Key Features:



Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students
Recommends experiential learning using videos, films, and related discussion exercises
Presents case study role-plays
Provides companion case study resource to enhance learning objectives

Michael P. Pagano, PhD, PA-C, is an associate professor (tenured) in the Department of Communication, Fairfield University, Fairfield, Connecticut.

Contents


Foreword Teresa L. Thompson, PhD


Preface


1. A Brief History of U.S. Health Care


Health Communication


A Historical Overview of Health Communication: The First American Hospital


Impact of Wars on Health Care Delivery


Bartering for Health Care


A Disease-Centered Approach


The Rise and Impact of Technology


Pharmaceutical Contributions to Health and Costs


Contemporary American Health Care and its Impact on Health Communication


Reflections


Skills Exercise


Health Communication Outcomes


2. Health Care Pedagogy


Health Communication: A Generalist Approach


Training Providers: The Early Years


Training Providers: The Flexner Report


Biomedical Model


Biomedical, Technological Specialization


The Nursing Coculture


Biopsychosocial Model


The Culture of Health Care


Reflections


Skills Exercise


Health Communication Outcomes


3. Interpersonal and Gendered Communication


Interpersonal Communication and Health Care


Building Relationships


Verbal and Nonverbal Competencies


Role, Self, and Goal Competencies


Sex versus Gender


Masculine- Versus Feminine-Gendered Communication


Reflections


Skills Exercise


Health Communication Outcomes


4. Provider–Patient Communication


Narratives


Listening Versus Talking


Audience Analysis: Across the Life Cycle


Age


Education


Sex


Gender


Socioeconomic Status


Stereotypes and Marginalized Populations


Health Literacy


Reflections


Skills Exercise


Health Communication Outcomes


5. Intercultural Communication in Health Care


Health Care Culture—Providers


Reflections


Skills Exercise


Health Communication Outcomes


6. Ethics and Health Care


Autonomy


Truth Telling

Erscheinungsdatum
Verlagsort New York
Sprache englisch
Maße 178 x 254 mm
Themenwelt Medizin / Pharmazie Medizinische Fachgebiete Medizinethik
Medizin / Pharmazie Pflege
Medizin / Pharmazie Physiotherapie / Ergotherapie
Studium Querschnittsbereiche Prävention / Gesundheitsförderung
Sozialwissenschaften Kommunikation / Medien Kommunikationswissenschaft
Sozialwissenschaften Soziologie
ISBN-10 0-8261-2441-0 / 0826124410
ISBN-13 978-0-8261-2441-8 / 9780826124418
Zustand Neuware
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