Health Communication for Health Care Professionals (eBook)

An Applied Approach

PA-C Michael P. Pagano PhD (Autor)

eBook Download: EPUB

2016
296 Seiten
Springer Publishing Company (Verlag)
978-0-8261-2442-5 (ISBN)

Infos

Promotes an interdisciplinary approach to the study of health communication According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. Key Features: Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students Recommends experiential learning using videos, films, and related discussion exercises Presents case study role-plays Provides companion case study resource to enhance learning objectives

Inhalt

Contents

Foreword Teresa L. Thompson, PhD

Preface

1. A Brief History of U.S. Health Care

Health Communication

A Historical Overview of Health Communication: The First American Hospital

Impact of Wars on Health Care Delivery

Bartering for Health Care

A Disease-Centered Approach

The Rise and Impact of Technology

Pharmaceutical Contributions to Health and Costs

Contemporary American Health Care and its Impact on Health Communication

Reflections

Skills Exercise

Health Communication Outcomes

2. Health Care Pedagogy

Health Communication: A Generalist Approach

Training Providers: The Early Years

Training Providers: The Flexner Report

Biomedical Model

Biomedical, Technological Specialization

The Nursing Coculture

Biopsychosocial Model

The Culture of Health Care

Reflections

Skills Exercise

Health Communication Outcomes

3. Interpersonal and Gendered Communication

Interpersonal Communication and Health Care

Building Relationships

Verbal and Nonverbal Competencies

Role, Self, and Goal Competencies

Sex versus Gender

Masculine- Versus Feminine-Gendered Communication

Reflections

Skills Exercise

Health Communication Outcomes

4. Provider–Patient Communication

Narratives

Listening Versus Talking

Audience Analysis: Across the Life Cycle

Age

Education

Sex

Gender

Socioeconomic Status

Stereotypes and Marginalized Populations

Health Literacy

Reflections

Skills Exercise

Health Communication Outcomes

5. Intercultural Communication in Health Care

Health Care Culture—Providers

Reflections

Skills Exercise

Health Communication Outcomes

6. Ethics and Health Care

Autonomy

Truth Telling

Produkt-Details

• Erscheint lt. Verlag: 28.8.2016
• Sprache: englisch
• Themenwelt: Medizin / Pharmazie ► Medizinische Fachgebiete ► Medizinethik
• Themenwelt: Medizin / Pharmazie ► Pflege
• Themenwelt: Naturwissenschaften
• Themenwelt: Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft
• Schlagworte: American health care • end-of-life communication • ethical communication • gendered communication • health care pedagogy • Health Communication • Intercultural communication • Interpersonal communication • Leadership Communication • provider-patient communication • Risk Management • team communication
• ISBN-10: 0-8261-2442-9 / 0826124429
• ISBN-13: 978-0-8261-2442-5 / 9780826124425