The Interpersonal Communication Book
Pearson (Verlag)
978-0-205-25198-8 (ISBN)
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Table of Contents:
PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION
1. Foundations of Interpersonal Communication
Why Study Interpersonal Communication
The Nature of Interpersonal Communication
Elements of Interpersonal Communication
Principles of Interpersonal Communication
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: What Do You Believe about Interpersonal Communication?
Ethics in Interpersonal Communication: Ethical Questions
Understanding Theory & Research: Communication Theories and Research
Understanding Interpersonal Skills: Mindfulness
2. Culture and Interpersonal Communication
Culture
Cultural Differences
Principles for Effective Intercultural Communication
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: Ethnocentrism Scale
Test Yourself: What’s Your Cultural Orientation?
Ethics in Interpersonal Communication: Culture and Ethics
Understanding Theory & Research: Culture Shock
Understanding Interpersonal Skills: Cultural Sensitivity
3. Perception and the Self and Others in Interpersonal Communication
The Self in Interpersonal Communication
Perception in Interpersonal Communication
Impression Formation
Impression Management: Goals and Strategies
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: How’s Your Self-Esteem?
Test Yourself: How Accurate Are You at People Perception?
Ethics in Interpersonal Communication: The Ethics of Impression Management
Understanding Theory & Research: The Just World Hypothesis
Understanding Interpersonal Skills: Other-Orientation
4. Listening in Interpersonal Communication
The Importance of Listening
The Process of Listening
Listening Barriers
Styles of Effective Listening
Culture, Gender, and Listening
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: How Do You Listen?
Ethics in Interpersonal Communication: Ethical Listening
Understanding Theory & Research: Listening to Lying
Understanding Interpersonal Skills: Openness
PART TWO. INTERPERSONAL MESSAGES
5. Verbal Messages
Principles of Verbal Messages
Guidelines for Using Verbal Messages Effectively
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: How Assertive Are Your Messages?
Test Yourself: Can You Distinguish Facts from Inferences?
Ethics in Interpersonal Communication: Lying
Understanding Theory & Research: Theories of Gender Differences
Understanding Interpersonal Skills: Metacommunication
6. Nonverbal Messages
Principles of Nonverbal Communication
Channels of Nonverbal Communication
Nonverbal Communication Competence
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: Do You Avoid Touch?
Test Yourself: What’s Your Time?
Ethics in Interpersonal Communication: Interpersonal Silence
Understanding Theory & Research: Theories about Space
Understanding Interpersonal Skills: Immediacy
7. Emotional Messages
Principles of Emotions and Emotional Messages
Obstacles to Communicating Emotions
Emotional Competence
Emotional Responding
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: How Do You Feel about Communicating Feelings?
Ethics in Interpersonal Communication: Motivational Appeals
Understanding Theory & Research: Theories of Emotions
Understanding Interpersonal Skills: Flexibility
Handling Anger: A Special Case Illustration
Anger Management: SCREAM Before You Scream
8. Conversational Messages
Principles of Conversation
Conversational Disclosure: Revealing Yourself
Organizational Conversation
Everyday Conversations
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: How Polite Are You?
Test Yourself: How Do You Small Talk?
Ethics in Interpersonal Communication: The Ethics of Gossip
Understanding Theory & Research: Online Relationship Theories
Understanding Interpersonal Skills: Expressiveness
PART THREE. INTERPERSONAL RELATIONSHIPS
9. Interpersonal Relationships
Relationship Stages
Relationship Theories
Relationship Communication
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: What Is Attractive to You?
Ethics in Interpersonal Communication: Your Obligation to Reveal Yourself
Understanding Theory & Research: Relationship Commitment
Understanding Interpersonal Skills: Empathy
10. Interpersonal Relationship Types
Friendship Relationships
Love Relationships
Family Relationships
Workplace Communication
The Dark Side of Interpersonal Relationships
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: What Kind of Lover Are You?
Test Yourself: Is Violence a part of Your Relationship?
Ethics in Interpersonal Communication: Relationship Ethics
Understanding Theory & Research: Love Styles and Personality
Understanding Interpersonal Skills: Supportiveness
11. Interpersonal Conflict and Conflict Management
Preliminaries to Interpersonal Conflict
Principles of Interpersonal Conflict
Conflict Management Stages
Conflict Management Strategies
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: How Verbally Aggressive Re You?
Ethics in Interpersonal Communication: Ethical Fighting
Understanding Theory & Research: Conflict and Gender
Understanding Interpersonal Skills: Equality
12. Interpersonal Power and Influence
Principles of Power and Influence
Relationship, Person, and Message Power
Misuses of Power and Influence
Summary
Key Terms
My Communication Lab Explorations
Special Features
Test Yourself: How Powerful Are You?
Test Yourself: How Credible Are You Interpersonally?
Ethics in Interpersonal Communication: The Ethics of Compliance-Gaining Strategies
Understanding Theory & Research: Compliance-Gaining Strategies
Understanding Interpersonal Skills: Interaction Management
Glossary of Interpersonal Communication Concepts and Skills
References
Index
Credits
| Erscheint lt. Verlag | 27.1.2012 |
|---|---|
| Sprache | englisch |
| Maße | 216 x 273 mm |
| Gewicht | 770 g |
| Themenwelt | Schulbuch / Wörterbuch |
| Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft | |
| ISBN-10 | 0-205-25198-6 / 0205251986 |
| ISBN-13 | 978-0-205-25198-8 / 9780205251988 |
| Zustand | Neuware |
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