Managing Aggression

Ray Braithwaite (Autor)

Buch | Hardcover

200 Seiten

2001
Routledge (Verlag)
978-0-415-24379-7 (ISBN)

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How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

empowers individuals by providing a range of useful useful skills that can help in managing aggression
enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
clarifies the responsibilities of the manager in ensuring staff are safeguarded
builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.

Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Ray Braithwaite

1. The Workplace Culture 2. Harassment and Bullying within the Workplace 3. Reducing Levels of Aggression 4. Organisational Responses and Responsibilities 5. Safety First and Practical Ideas 6. Ethnic, Culture and Gender Considerations 7. Triggers/Causes of Aggression 8. Managing Aggressive Behaviours 9. The Aftermath of Aggression 10. Inter-agency Considerations 11. Alternatives to Aggression 12. Case Studies

Reihe/Serie	The Social Work Skills Series
Verlagsort	London
Sprache	englisch
Maße	174 x 246 mm
Gewicht	566 g
Themenwelt	Sachbuch/Ratgeber ► Gesundheit / Leben / Psychologie
	Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie
	Medizin / Pharmazie ► Medizinische Fachgebiete ► Psychiatrie / Psychotherapie
	Sozialwissenschaften ► Pädagogik ► Berufspädagogik
	Sozialwissenschaften ► Pädagogik ► Sozialpädagogik
	Sozialwissenschaften ► Soziologie
ISBN-10	0-415-24379-3 / 0415243793
ISBN-13	978-0-415-24379-7 / 9780415243797
Zustand	Neuware