Digital Finance, Bits and Bytes (eBook)

The Road Ahead

Vasant Chintaman Joshi (Autor)

eBook Download: PDF

2020 | 1st ed. 2020
XVII, 215 Seiten
Springer Singapore (Verlag)
978-981-15-3431-7 (ISBN)

Infos

The book encompasses the broad field of e-Finance and its transformation. After reviewing the developments in the economic and the technology fields, it examines how the insurance, banking, and securities trading firms are bringing about the digital revolution and adapting in the same breath to the changed socio-economic environment. Add to it, the 'Rogue Elements', the field of cyber crimes is covered on a priority basis.

The book also covers the inevitable changes in fields of HR and Marketing and the crucial role of the regulators. Looked at through the eyes of Corporate Planner, the book does provide a road map for the financial institutions (FIs).

V. C. Joshi, a graduate in Economics, Cambridge U.K. worked with Bank of India and was the General Manager UK Operations. He was the director of National Insurance Academy.

His published works include Managing Indian Banks: The Challenges Ahead, E-Finance: The Future is Here, and a  report for Council of World Affairs on MFIs.

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The book encompasses the broad field of e-Finance and its transformation. After reviewing the developments in the economic and the technology fields, it examines how the insurance, banking, and securities trading firms are bringing about the digital revolution and adapting in the same breath to the changed socio-economic environment. Add to it, the "e;Rogue Elements"e;, the field of cyber crimes is covered on a priority basis. The book also covers the inevitable changes in fields of HR and Marketing and the crucial role of the regulators. Looked at through the eyes of Corporate Planner, the book does provide a road map for the financial institutions (FIs).

Inhalt

Preface 6
Contents 10
List of Figures 13
List of Tables 14
Chapter 1: A Brief Review: Socio-Economic Changes 15
Introduction 15
How it Got Here 16
Socio-Economic Factors 22
Nationalism vs. Globalization 24
Regulation vs. Deregulation 25
Demographic Changes 25
Lack of Trust in FIs 26
Concerns Among Staff Members 27
Chapter 2: Technology Challenges: Impact Assessment 31
Technology Trends 36
Big Data Analytics 39
Big Data Implementation: Review of Best Practices 41
Cloud Computing 43
Artificial Intelligence and Machine Learning 44
Rise of AI in Financial Services 44
Augmented and Virtual Reality 48
Distributed Ledger Technology 50
Chapter 3: The Internet: Engine for Change 52
The FIs and the Internet 55
Internet of Things 58
Search Engines 59
Pricing of Internet Services 60
Regulation of the Internet 60
Chapter 4: E-Insurance 66
Smart Contract 70
Technology Challenge 70
Sharing Economy 74
Micro Insurance 77
On-Demand Insurance 83
Chapter 5: E-Banking 84
Disruptive Technology 87
Inclusive Banking 92
Open Banking Movement 94
Internet Banking 96
Stand Alone E-Banks 97
Digital Banking 98
Chapter 6: E-Trading 100
High Frequency Trading 102
Passive Market Making 103
E-Trading in Government Securities and Fixed Income Securities 104
Foreign Exchange (ForEx) Trading 109
The Libor Manipulation 110
Chapter 7: Cyber-Crimes and -Laws 112
Cyber-Laws: Criminal 117
EU Regulatory Laws—GDPR 118
Cyber-Laws: Civil 120
Questions of Jurisdiction 121
Contractual Aspect 122
Evidence Aspect 123
Intellectual Property Aspect 124
Cryptographic Tools 125
Chapter 8: General Risk Management 129
Risk Management for E-Banking and E-Insurance 133
The Insurance Sector 136
Strategic Risks 137
Operational Risks 138
Transaction Risks 138
Data Security Risks 138
Connectivity Risks 139
Conduct of Business Risks 139
Alternate Systems of Trading 140
Chapter 9: Cyber-Risk Management 142
Risk Management Programs for Information Risk Management 145
Organizational Response 145
Collaboration 146
Cyber-Security Assessment Tool 147
Sound Governance 150
Data Breaches 151
2018 Cyber-Risk Landscape 154
Regulation 154
Business E-mail Compromise 155
IoT Devices 155
Third Party Supply Chains 156
Geo Political Conflict 156
Bank of England 160
Operational Resilience 160
Chapter 10: Human Resource Management 162
Preparing for the Challenges Ahead 162
SWOT Analysis 165
Proposed Organizational Set-up 170
Staff Strenght—Change Required 174
Chapter 11: E-Marketing 176
Digital Marketing 176
Section 1 176
Section 2 178
Interactive Teller Machines 181
Service Terminals 181
Video Conference Rooms 181
Interactive Screen Walls 182
Preparing for the Quantum Leap 185
Marketing Objectives 192
Evaluation of Strategies 193
Grievance Redressal 194
Market Turbulence 195
Chapter 12: Regulating Banks and Insurance Companies 201
Chapter 13: The Road Ahead: Alternative Model Digitization and Required Developments 208
References 210
Index 216

Produkt-Details

• Erscheint lt. Verlag: 30.4.2020
• Zusatzinfo: XVII, 215 p. 6 illus.
• Sprache: englisch
• Themenwelt: Recht / Steuern ► Strafrecht ► Kriminologie
• Themenwelt: Sozialwissenschaften ► Politik / Verwaltung
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
• Themenwelt: Betriebswirtschaft / Management ► Spezielle Betriebswirtschaftslehre ► Bankbetriebslehre
• Themenwelt: Betriebswirtschaft / Management ► Spezielle Betriebswirtschaftslehre ► Versicherungsbetriebslehre
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Themenwelt: Wirtschaft ► Volkswirtschaftslehre ► Finanzwissenschaft
• Schlagworte: Banking • Digital Banking • eco environment • e-Finance • Financial institutions • Household finance • insurance • Pradhan mantri jan dhan yojana • Procedures and Practices • Regulation • Technology Regulations
• ISBN-10: 981-15-3431-4 / 9811534314
• ISBN-13: 978-981-15-3431-7 / 9789811534317