Learning by Example (eBook)

Imitation and Innovation at a Global Bank

David Strang (Autor)

eBook Download: PDF

2010
304 Seiten
Princeton University Press (Verlag)
978-1-4008-3519-5 (ISBN)

Infos

In business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? Learning by Example takes an unprecedented look at the benchmarking initiative of a major financial institution. David Strang closely follows twenty-one teams of managers sent out to observe the practices of other companies in order to develop recommendations for change in their own organization. Through extensive interviews, surveys, and archival materials, Strang reveals that benchmarking promotes a distinctive managerial regime with potential benefits and pitfalls. He explores the organizations treated as models of best practice, the networks that surround a bank and form its reference group, the ways managers craft calls for change, and the programs implemented in the wake of vicarious learning. Strang finds that imitation does not occur through mindless conformity. Instead, managers act creatively, combining what they see in external site visits with their bank's strategic objectives, interpreted in light of their understanding of rational and progressive management. Learning by Example opens the black box of interorganizational diffusion to show how managers interpret, advocate, and implement innovations.

Autor

David Strang is professor of sociology at Cornell University.

Produkt-Details

• Erscheint lt. Verlag: 1.7.2010
• Verlagsort: Princeton
• Sprache: englisch
• Themenwelt: Recht / Steuern ► Wirtschaftsrecht
• Themenwelt: Sozialwissenschaften ► Soziologie ► Mikrosoziologie
• Themenwelt: Sozialwissenschaften ► Soziologie ► Spezielle Soziologien
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Themenwelt: Betriebswirtschaft / Management ► Spezielle Betriebswirtschaftslehre ► Bankbetriebslehre
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: adaptive strategies • advisory board • Affirmative Action • anecdotal evidence • Back Office • Balanced Scorecard • barriers to entry • Benchmarking • Business Case • Business Ethics • business manager • Business process mapping • Business Process Reengineering • Calculation • Cash register • Central Bank • Commercial Bank • Company • Comparative Advantage • Competition • Competition Law • Competitive advantage • Competitive Intelligence • Compustat • corporate services • Corporate Social Responsibility • Corporate University • corporation • Credit (finance) • Cross-Selling • Customer • Early Adopter • E-Commerce • Economic indicator • Economics • Emerging Technologies • Employee Surveys • Employment • Exchange of information • Executive education • Executive Summary • Exhaustion • Externality • Facilitation (business) • Finance • Financial Accounting • Financial Performance • Financial Services • Financial Soundness • first-mover advantage • Fortune 500 • Great Power • High-yield debt • Industrial Engineering • Industry Classification • Industry Group • institutional investor • Inventory Control • Investment banking • Job Security • Key Market • Knowledge Worker • Lead Bank • Long run and short run • Malcolm Baldrige National Quality Award • Management Consulting • McKinsey &amp • McKinsey & Company • Mergers and acquisitions • Middle office • mimetic isomorphism • Money market fund • Neoliberalism • order fulfillment • Organizational Behavior • Organizational Culture • Organizational Studies • Partnership • Performance Improvement • Practice firm • Profession • Pro-innovation bias • Project • Public Company • Quality Circle • Regulatory reform • Relationship Manager • Resource-based View • Return on assets • Scientific Management • Second Source • Senior Management • Six Sigma • Slogan • Strategic business unit • Supervisor • Taguchi methods • Team building • Telephone interview • Total Quality Management • training and development • xerox
• ISBN-10: 1-4008-3519-4 / 1400835194
• ISBN-13: 978-1-4008-3519-5 / 9781400835195