Capability Cases
Addison-Wesley Educational Publishers Inc (Verlag)
978-0-321-20576-6 (ISBN)
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practitioners have to be results-oriented. This insightful new book lays out a
clear path to achieving solutions. It describes an innovative and powerful new
approach to envisioning, planning, designing, and building contemporary
business software system solutions, using best practices captured in the form of
Capability Cases. The authors help the reader align business strategy and
required results to successful technology implementations. They demonstrate
how to build a reliable "bridge" from the organization's business needs to
optimal technology solutions that assure the long term viability of the
enterprise, and maximize return on institutional investments. Capability Cases
are an innovative spin on the proven practices of use cases and design patterns,
and this book is the first to show you how to make them work for your
organization.
Capability Cases: A Solution Envisioning ApproachAbout the Authors Irene Polikoff, partner and co-founder of TopQuadrant, Inc., has more than 15 years of IT experience. Her specialties include technology strategy, IT management, system integration, process reengineering, systems assessment, and technology selection. Dr. Robert Coyne, executive partner at TopQuadrant, has more than 20 years of experience in the full lifecycle of business development, product design, software development, production, and delivery. He brings integrated knowledge and expertise from business, consulting, academia, and research to solution development processes, methods, and practice. Ralph Hodgson, partner and co-founder of TopQuadrant, has been a thought leader in the IT industry for some 25 years. He has expertise in enterprise systems design, software engineering, IT consulting, object and ontology modeling, Semantic Technology, logic programming, and methodology development. © Copyright Pearson Education. All rights reserved.
About the Authors.
Foreword.
Preface.
Acknowledgments.
Preamble.
Introduction.
Trailhead-Why This Book?
What is the Solution Envisioning Process?
What are Capability Cases?
Preview of Important Terms for Modeling the Business Situation
Highlighting the Main Ideas and Threads of the Book
A Trail Map for the Book: The Journey Ahead
I. SOLUTION ENVISIONING: WHAT? AND WHY?
1. Technology Innovation and the Changing Business Landscape.
Chapter Preview
Understanding Business Challenges and IT Requirements
Informing Business Strategy with Views of Technology Possibilities
The Changing Role of IT
IT Imperatives and Governance
Coupling Business Vision to Technology Enablers
Supporting the New Role of IT
An Illustrative Story of Solution Envisioning
Backdrop-Consequences of Communication Failures
Story: "A Quest for Self-Service"
Trail Marker I: Appreciation of the Problem and Trail Ahead
2. Bridging the Gap with Solution Envisioning.
Chapter Preview
Solution Envisioning with Capability Cases
A Timely Intervention-in the Quest for a Business Transformation
The Goal: Matching Business Challenges to Proven Solutions
Process Overview: From Vision to Plan in Three Phases
Business Capability Exploration
Solution Capability Envisioning
Software Capability Design
The Role and Value of Capability Cases
Harnessing the Power of Stories and Tangible Examples
Capability Cases-A Summary View
Capability Cases in Action
Capability Cases-An Extended View
A Vocabulary That Integrates Envisioning and Capability Cases
Forces
Results and Measures
Anchoring Capability Cases in the Business Context
A Brief Illustration of Selecting Capability Cases
When Can Solution Envisioning Be Used?
How Long Does It Take?
Trail Marker II: Envisioning Solutions with Capability Cases
3. Illustrative Applications and Galleries.
Chapter Preview
Capability Case Galleries
Case Study I: Search Technology Workshop for the State Government
A Search for Self-Service
Business Capability Exploration
Solution Capability Envisioning
Envisioning Workshop Gallery I: State Government Self-Service
Capability Case I.1: Concept-Based Search
Capability Case I.2: National Search
Capability Case I.3: Visual Navigator
Capability Case I.4: Retrieval Assistant
Capability Case I.5: Personalized FAQ Agent
Capability Case I.6: Instant Helper
Capability Case I.7: Browse with a Buddy
Capability Case I.8: Virtual Time Machine
Workshop Results
Case Study II: Solution Envisioning at NASA
The Starting Point
Business Capability Exploration
Capability Envisioning
Envisioning Workshop Gallery II: NASA Digital Shuttle
Capability Case II.1: Product Design Assistant
Capability Case II.2: Generative Documentation
Capability Case II.3: Content Annotator
Capability Case II.4: Expert Locator
Capability Case II.5: Concept-Based Search
Capability Case II.6: Automated Content Tagger
Capability Case II.7: Interest-Based Information Delivery
Workshop Results
Capability Cases as Solution Design Assets
Trail Marker III: Exploring Capability Case Galleries
4. Positioning Within the Solution Delivery Cycle.
Chapter Preview
What Makes Solution Envisioning Different?
Where Does It Fit in the Solution Delivery Process?
Envisioning, Capability Cases, and the Iterative Nature of Design
Solution Envisioning is an Iterative Process
Capability Cases-Initially Solution Sketches and Later Blueprints
Trail Marker IV: Rationale for Solution Envisioning Outlined
II. SOLUTION ENVISIONING PROCESS-DETAILED LOOK.
5. Business Capability Exploration-Phase I of Solution Envisioning.
Chapter Preview
To Begin Envisioning-Business Capability Exploration (BCE)
The Work of Business Capability Exploration
Where Does Solution Envisioning Start?
BCE Activities I: Establish Business Situation and Resources
Activity 1 Establish Solution Initiative Shared Space
Activity 2 Establish Key Stakeholders
Activity 3 Clarify Solution Initiative Statement
Activity 4 Establish Inventory of Reference Materials
Activity 5 Clarify Business Context
Activity 6 Assess Use of Current IT Capabilities
Activity 7 Establish a Glossary for the Initiative
BCE Activities II: Identify Business Needs as Forces and Results
Activity 8 Elicit Forces, Barriers, Results
Activity 9 Identify Business Activities in Scope
Activity 10 Perform Stakeholder Impact Analysis
BCE Activities III: Explore Possibilities Informed by Technology
Activity 11 Nominate Capabilities
Activity 12 Explore Future Business Possibilities
Activity 13 Explore Technology Options
Activity 14 Perform Stakeholder Benefit Analysis
Activity 15 Refine Results
BCE Activities IV: Consolidate Initial Solution Vision for Sharing
Activity 16 Map Capabilities to Forces, Barriers, Challenges, and Results
Activity 17 Create Solution Vision Presentation
The Results of BCE and Readiness to Move to the Next Phase
Trail Marker V: Business Situation and Solution Initiative Understood
6. Solution Capability Envisioning-Phase II of Solution Envisioning.
Chapter Preview
Solution Capability Envisioning (SCE)-Appraising Solution Ideas
The Work of Solution Capability Envisioning
Envisioning and Design as Social Constructions
SCE Activities I: Prepare for the Solution Envisioning Workshop
Activity 1 Envisioning Workshop Planning
Activity 2 Elaborate Capability Cases Portfolio
Activity 3 Conduct Pre-Envisioning Workshop Walkthroughs
Activity 4 Preparing the Capability Cases Gallery
SCE Activities II: Conduct the Solution Envisioning Workshop
Activity 5 Launch the Solution Envisioning Workshop
Activity 6 Review Solution Vision
Activity 7 Tour Capability Cases Gallery
Activity 8 Conduct Solution Scenario Enactment
Activity 9 Prioritize Capabilities
SCE Activities III-Post-Workshop Assessment and Consolidation
Activity 10 Assess Solution Realization Gap
Activity 11 Post-Workshop Analysis and Consolidation of Concepts
The Results of SCE and Moving to the Next Phase
Trail Marker VI: Solution Concept and Roadmap Established
7. Software Capability Design-Phase III of Solution Envisioning.
Chapter Preview
Software Capability Design (SCD)-from Concept to Realization
SCD for a Web Services and SOA Development Strategy
The Work of Software Capability Design
SCD Activities I: Select Implementation Technologies
Activity 1 Evaluate Technology Options and Decide Development Strategy
Activity 2 Specify Non-functional Requirements
Activity 3 Select Potential Technologies and Vendors
Activity 4 Analyze IT Risks, Dependencies, and Technology Constraints
SCD Activities II: Develop Software Capability Architecture
Activity 5 Elaborate Capability Architecture
Activity 6 Evaluate Capability Architecture
SCD Activities III-Develop Business Case and Solution Roadmap
Activity 7 Develop Business Case
Activity 8 Develop Solution Realization and Adoption Plan
The Results of Software Capability Design
Moving from Solution Envisioning to Solution Realization
Trail Marker VII: Business Case and Roadmap for Implementation
III. CUSTOMIZING AND USING SOLUTION ENVISIONING.
8. Solution Envisioning in Different Situations.
Chapter Preview
Solution Envisioning as a Customizable Framework
Focusing the Solution Envisioning Workshop
Different Situations-Different Approaches
A. Formulating a Solution
A.1 Using Solution Envisioning to Formulate a Concept of Operations
A.2 Finalizing a Solution Design
B. Promoting Technology Potential
C. Gaining Confidence in a Technology
The Complementary Role of Solution Envisioning
Incorporating Solution Envisioning into QFD
Enterprise Architecture and Solution Envisioning
Solution Envisioning and DoDAF
Solution Envisioning and ISO RM-ODP
Solution Envisioning and Development Paradigms
Solution Envisioning and Rapid Prototyping
Solution Envisioning and Model-Driven Architecture
Trail Marker VIII: Solution Envisioning Tailored to Situation
9. Conclusion-Lessons Learned and Looking Ahead with Envisioning.
Reflections on Solution Envisioning
Plans for Evolving Solution Envisioning
Fostering Adoption and Practice of a New Approach
A Rose by Any Other Name...
Winning the Right to Do Solution Envisioning
Making the Business Case to Do Solution Envisioning
Some Practical Next Steps
A Community Sandbox-CapabilityCases.org
End of Trail: Solution Envisioning
Appendix A: History and Design of Solution Envisioning.
The X-Model and Object-Oriented Development
Design by Analogy and the Architecture Handbook
OOPSLA Workshops (1996-2000)
Other Small Influences
Solution Envisioning and Creativity
Why Metaphors are Poweful
Capability Cases and Patterns
The Importance of the "Right" Deliverables
Appendix B: Additional Techniques.
Creativity Techniques
Using Storytelling for the Creation of Future Scenarios
Synectics
Decision Support Techniques
Conducting Envisioning Workshops as "Theater Play"
Envisioning as a Five Act Play
Appendix C: Software Capability Design Implementation Alternatives.
SCD for Custom Applications
Custom Application Using RUP and MSF
SCD Activity 5 Elaborate Capability Architecture
SCD Activity 6 Evaluate Capability Architecture
SCD in eXtreme Programming (XP) Projects
SCD Activity 5 Elaborate Capability Architecture
SCD Activity 6 Evaluate Capability Architecture
SCD in EDOC-Based Component Development
SCD Activity 5 Elaborate Capability Architecture
SCD Activity 6 Evaluate Capability Architecture
SCD and Package Implementation
SCD Activity 5 Elaborate Capability Architecture
SCD Activity 6 Evaluate Capability Architecture
Conclusion
Appendix D: Solution Envisioning Activities and Workproducts-Summary Table for Each Phase.
The Activities and Workproducts of Phase I-Business Capability Exploration
The Activities and Workproducts of Phase II-Solution Capability Envisioning
The Activities and Workproducts of Phase III-Software Capability Design
List of Figures.
List of Tables.
List of Techniques.
Glossary.
References.
Index.
| Erscheint lt. Verlag | 4.8.2005 |
|---|---|
| Verlagsort | New Jersey |
| Sprache | englisch |
| Maße | 178 x 234 mm |
| Gewicht | 952 g |
| Themenwelt | Informatik ► Office Programme ► Outlook |
| Mathematik / Informatik ► Informatik ► Software Entwicklung | |
| Schlagworte | Unternehmenssoftware |
| ISBN-10 | 0-321-20576-6 / 0321205766 |
| ISBN-13 | 978-0-321-20576-6 / 9780321205766 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
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