The Art of Benchmarking

An Analytical Guide to Methods and Applications for IT Management

Martin Kütz (Autor)

Buch | Hardcover

XIV, 164 Seiten

2021 | 1st ed. 2022
Springer International Publishing (Verlag)
978-3-030-90585-9 (ISBN)

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Benchmarking is considered a must for modern management. This book presents an approach to benchmarking that has a solid mathematical basis and is easy to understand and apply. The book focuses on three main topics. It shows how to formalize the representation of benchmarking objects. Furthermore, it presents different methods from decision making and voting and their application to benchmarking. Finally, it discusses suitable features for different benchmarking objects. The objects considered are taken from IT management, but can be easily transferred to other business areas, which makes the book interesting for all practitioners in the management field.

lt;b>Martin Kütz is an expert in IT performance management. From 2009 to 2018, he was a professor for Business Information Management at Anhalt University of Applied Sciences (Germany).

Chapter 1. Terms and definitions.- Chapter 2. Mathematical foundations.- Chapter 3. Benchmarking methods.- Chapter 4. Objects of benchmarking.- Chapter 5. Established benchmarking approaches.- Chapter 6. The benchmarking process.

Erscheinungsdatum	10.12.2021
Reihe/Serie	Contributions to Management Science
Zusatzinfo	XIV, 164 p.
Verlagsort	Cham
Sprache	englisch
Maße	155 x 235 mm
Gewicht	427 g
Themenwelt	Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
Schlagworte	analytic hierarchy process • Approval voting • Benchmarking • Borda Count • Decision Making • Economic Efficiency • Majority judgement • Pairwise comparison • topsis • Value-add
ISBN-10	3-030-90585-3 / 3030905853
ISBN-13	978-3-030-90585-9 / 9783030905859
Zustand	Neuware