Demystifying ISO 9001

2000: Information Mapping's Guide to the ISO 9001 Standard, 2000 Version

Gerard W. Paradis, John R. Trubiano (Autoren)

Buch | Softcover

192 Seiten

2001 | 2nd edition
Prentice Hall (Verlag)
978-0-13-062046-0 (ISBN)

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This book will help the reader understand the ISO 9000: 2000 Fundamentals. It will also explain the differences betwen the ISO 9001: 1994 Standard and the newly revised IS0 9000: 2000 Standard.

Get ISO 9001:2000 certified/recertified fast! Practical, usable techniques-proven in over 20 countries! *Achieve ISO 9001:2000 certification or transition from ISO 9001:1994-quickly, efficiently, and cost-effectively! *Proven Information Mapping method streamlines the entire certification process *Includes breakthrough solutions for creating and managing documentation - the #1 cause of audit failure *The best-selling ISO 9001 certification guide-totally revised for ISO 9001:2000 The new ISO 9001:2000 standard can transform quality into a powerful business advantage-but it presents major challenges for companies seeking certification, and for more than 340,000 companies who must transition under the new requirements. Now, there's an easy-to-understand, easy-to-use book for everyone involved with ISO 9001:2000 certification or recertification. Demystifying ISO 9001:2000 draws upon proven Information Mapping techniques to streamline every certification task, enhance business value, and dramatically reduce the risk of failure.Coverage includes: *Understanding the key changes in ISO 9001 certification-including ISO 9001:2000's unprecedented focus on process *Meeting ISO 9001:2000's new management responsibility requirements *Addressing resource management and product realization requirements *Defining measurable objectives and permissible exclusions *Corrective action *Understanding the ISO 9001:2000 transition process Drawing on seminars taught in over twenty countries, Demystifying ISO 9001:2000 introduces breakthrough solutions for developing and managing documentation-tasks that represent 41 percent of all time invested in certification, and accounts for 47 percent of all audit failures.
If you want to gain ISO 9001:2000 certification quickly and cost-effectively-and achieve the business goals you've set for it-you won't find a more valuable guide.

GERARD W. PARADIS is Senior Consultant and Trainer for Information Mapping, Inc., a worldwide leader in helping organizations improving quality system documentation. He co-authored the first edition of Demystifying ISO 9001 (Prentice Hall PTR). JOHN R. TRUBIANO holds the titles of Senior Management Consultant, RAB Certified Lead Author, IQA/IRCA Registered Lead Auditor, and American Society for Quality (ASQ) Certified Quality Engineer, Manufacturing and Management. A senior member of ASQ, he has over thirty years of experience in Quality Assurance Engineering and Management.

Overview.

Preface.

1. The ISO 9001:2000 Standard and Certification Process.

Overview. The ISO 9000 Standards. Overview of the Certification Process.

2. Comparing ISO 9001:2000 and ISO 9001:1994.

Overview. Comparing ISO 9001:2000 and ISO 9001:1994. ISO 9001:2000 Documentation and Records Requirements.

3. What Is a Quality Management System?

Overview. What Is a Quality Management System? Understanding Quality Audits. Quality Management Principles.

4. Quality Management System.

Overview. General Requirements. Documentation Requirements.

5. Management Responsibility.

Overview. Management Commitment. Customer Focus. Quality Policy. Planning. Responsibility, Authority, and Communication. Management Review.

6. Resource Management.

Overview. Provision of Resources. Human Resources. Infrastructure. Work Environment.

7. Product Realization.

Overview. Planning of Product Realization. Customer-Related Processes. Design and Development. Purchasing. Production and Service Provision. Control of Monitoring and Measuring Devices.

8. Measurement, Analysis, and Improvement Requirements.

Overview. General. Monitoring and Measurement. Control of Nonconforming Product. Analysis of Data. Improvement.

9. Transition Planning for ISO 9001:2000.

Overview. Transition Planning and Implementation Processes. Documentation Considerations. Four Levels of Documentation. Management Responsibility Considerations. Training Considerations. Internal Auditing Considerations.

Index.

Erscheint lt. Verlag	2.10.2001
Verlagsort	Upper Saddle River
Sprache	englisch
Maße	228 x 152 mm
Gewicht	245 g
Themenwelt	Informatik ► Office Programme ► Outlook
	Technik
	Wirtschaft ► Betriebswirtschaft / Management ► Allgemeines / Lexika
ISBN-10	0-13-062046-7 / 0130620467
ISBN-13	978-0-13-062046-0 / 9780130620460
Zustand	Neuware