Your Office Getting Started with Business Communication
Pearson (Verlag)
978-0-13-267548-2 (ISBN)
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Your Office is the Office Applications textbook written for instructors who want more than a `skill & drill’ book that enables students to learn discreet tasks but fails to illustrate the big picture of how these skills work together. Your Office bridges the gap between skill and application, and empowers students to master Office 2010 as a tool to solve problems and make decisions.
The cases progress students from learning the skills in each Office Application to using the applications as tools to make business decisions.
The unique modular structure provides a strong foundation for students through practice in each workshop and then synthesizes the objectives covered over two workshops, challenging students to really retain what they learned as opposed to learning and then forgetting soon after.
The series scenario introduces a large global business (the resort and spa) made up of smaller businesses (golf pro shop, spa, restaurants, event planning, etc) featured in the cases that run throughout all four applications. This approach gives students a solid understanding of how an organization works by exposing them to how individuals in all facets of a business interact with tools like Microsoft Office and use information to make decisions.
**This is a one-chapter supplement.**
Amy S. Kinser, Esq., Series Editor Amy holds a B.A. degree in Chemistry with a Business minor and a J.D. from the Maurer School of Law both at Indiana University. After working as an environmental chemist, starting her own technology consulting company, and practicing intellectual property law, she has spent the past eleven years teaching technology at the Kelley School of Business in Bloomington, Indiana. Currently, she serves as the Director of Computer Skills and Senior Lecturer at the Kelley School of Business at Indiana University. She also loves spending time with her two sons, Aidan and J. Matthew, and her husband J. Eric.
Table of Contents
Module 1
Workshop 1: Developing Foundations of Effective Business Communication
PREPARE CASE: Conference Center Internship: Publications
Understand the Communication Process
A Communication Process Model
Common Communication Barriers
Prepare Effective Written Messages
Letters
Memorandums
Reports
Ethical Considerations
Develop Effective Oral Communication Skills
Business Presentations and Speeches
Telephone and Voice Mail
Informal and Formal Discussions
Effective Listening
Voice Recognition Technology
Identify How Digital Communication Is Transforming the Workplace
E-mail
Electronic Presentations
Text, Picture, and Video Messaging
Blogs and Wikis
Virtual Meetings
Social Networking Sites
Cloud Computing
Apply Techniques for Designing and Delivering Effective Messages
Analyze the Audience
Abstract versus Concrete Words
Passive and Active Voice
Direct versus Indirect Approach
Neutral and Unbiased Language
Negative and Positive Language
Revise, Edit, and Proofread
Format and Design Visually Appealing Documents
Tables and Graphs
Graphical Elements
Electronic Presentations
Apply Strategies for Writing Positive News and Neutral Messages
Positive and Neutral Messages
Implement Strategies for Writing Negative News Messages
Apply Strategies for Writing Persuasive Messages
Concepts Check
Key Terms
Visual Summary
Practice 1
Practice 2
Practice 3
Problem Solve 1
Problem Solve 2
Perform 1: Perform in Your Life
Workshop 2: Applying Employment Search Strategies
PREPARE CASE: Painted Paradise Golf Resort and Spa Management Development Program Application
Project a Professional Image
Research Employment Opportunities
Write an Effective Letter of Application
Create a Professional Resume
Electronic Scanning Systems
Resume Formats
Determine the Importance of the Interview
Build a Professional Network
Prepare Other Employment Forms and Documents
Application Forms
Follow-Up Letters
Other Employment Forms
Understand the Different Types of Background Checks
Concept Check
Key Terms
Visual Summary
Practice 1
Practice 2
Practice 3
Practice 4
Practice 5
Problem Solve 1
Problem Solve 2
Perform 1: Perform in Your Life
Glossary
Index
| Erscheint lt. Verlag | 16.5.2013 |
|---|---|
| Sprache | englisch |
| Maße | 210 x 272 mm |
| Gewicht | 230 g |
| Themenwelt | Informatik ► Office Programme ► Office |
| ISBN-10 | 0-13-267548-X / 013267548X |
| ISBN-13 | 978-0-13-267548-2 / 9780132675482 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
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