The Managed Heart
Commercialization of Human Feeling
Seiten
2003
|
2nd Revised edition
University of California Press (Verlag)
978-0-520-23933-3 (ISBN)
University of California Press (Verlag)
978-0-520-23933-3 (ISBN)
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In private life we try to induce or suppress our emotions through "emotional work". But what happens when this system of adjusting emotions is adapted to commercial purposes? This text examines the cost of this kind of "emotional labour", describing the process as an occupational hazard.
In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.
In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this kind of "emotional labor." She vividly describes from a humanist and feminist perspective the process of estrangement from personal feelings and its role as an "occupational hazard" for one-third of America's workforce.
Arlie Russell Hochschild is Professor of Sociology at the University of California, Berkeley. She is author of The Commercialization of Intimate Life: Notes from Home and Work (2003), The Time Bind: When Work Becomes Home and Home Becomes Work (1997), The Second Shift: Working Parents and the Revolution at Home (1989), and The Managed Heart: The Commercialization of Human Feeling (California, 1983), all cited as notable books of the year by the New York Times. She is also author of The Unexpected Community (California, 1973) and she has received the American Sociological Association Award for Public Understanding of Sociology.
| Erscheint lt. Verlag | 15.6.2003 |
|---|---|
| Zusatzinfo | 4 tables, 1 chart |
| Verlagsort | Berkerley |
| Sprache | englisch |
| Maße | 140 x 210 mm |
| Gewicht | 64 g |
| Themenwelt | Geisteswissenschaften ► Psychologie ► Arbeits- und Organisationspsychologie |
| Geisteswissenschaften ► Psychologie ► Biopsychologie / Neurowissenschaften | |
| Sozialwissenschaften ► Soziologie ► Allgemeines / Lexika | |
| ISBN-10 | 0-520-23933-4 / 0520239334 |
| ISBN-13 | 978-0-520-23933-3 / 9780520239333 |
| Zustand | Neuware |
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