Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management
McGraw-Hill Professional (Verlag)
978-0-07-147037-7 (ISBN)
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THREE WORLD-CLASSMANAGEMENT METHODS.
ONE COMPREHENSIVE RESOURCE.
Finally, top executives across the global financial services industry are catching on-and catching up-to what the world's most successful corporations have known for more than a decade: The performance improvement principles of Six Sigma, Lean, and Process Management can be applied to all aspects of any company's operations-with remarkable results.
If you want to take advantage of these proven, performance-enhancing methods, tools, and techniques, this reference helps you to use Six Sigma and other tools in a wide range of financial service applications: commercial or savings banks, diversified financials, securities, insurance firms, and more. Six Sigma for Financial Services delivers a complete and groundbreaking model specifically for financial services created by two experts of Six Sigma deployment and Process Management.
Clear, concise, and comprehensive, this hands-on guide features actual experiences from frontline managers and executives in financial services firms all around the world. You'll see, up close and personal, how they used Six Sigma to illustrate key points and achieve optimal performance in their companies. You'll learn firsthand why business process excellence is crucial for success in an increasingly competitive, mission-critical industry. Using Lean, Six Sigma, and other process tools, you'll be able to run leaner and more efficiently, and provide improved service with the best possible returns.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
What is a Process Led OrganizationWhat is an Integrated Process Vision?
What is an End-to-End Process Results Orientation?
How do I adopt an End-to-End Process Oriented Approach to Decision Making?
How do I Build Process Capabilities?
What are the required Process Communications?
How do I establish A Balanced Set of End-to-End Process Measurements?
What is a Robust Process Management Measurement Engine?
How do I apply this to Daily Operations?
How does this become a Continuous Quest for Improvement?
What are the Process Language, Methods, Tools & Techniques I need to know?
How do I create a Process Culture?
| Erscheint lt. Verlag | 16.12.2006 |
|---|---|
| Sprache | englisch |
| Maße | 155 x 231 mm |
| Gewicht | 527 g |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion |
| Wirtschaft ► Volkswirtschaftslehre ► Finanzwissenschaft | |
| ISBN-10 | 0-07-147037-9 / 0071470379 |
| ISBN-13 | 978-0-07-147037-7 / 9780071470377 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
| Haben Sie eine Frage zum Produkt? |
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