IT Manager's Handbook

Getting Your New Job Done

Bill Holtsnider, Brian D. Jaffe (Autoren)

Buch | Softcover

632 Seiten

2006 | 2nd edition
Morgan Kaufmann Publishers In (Verlag)
978-0-12-370488-7 (ISBN)

Infos

Offers information needed to manage the responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff. This book provides management advice for IT managers.

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IT Manager's Handbook, Second Edition, provides essential information to help students understand the responsibilities of today’s IT Management professionals: not only planning network security and implementing disaster recovery plans, but also such vital tasks as creating budgets, administering compliance, and managing staff. In particular, the book discusses business practices that are most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendor.

This updated version includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management. Information is organized modularly so that instructors and students can delve directly into only the topics needed. Each chapter contains additional resources sections for books, articles, and websites relevant to that topic.

It contains new material on key technology topics such as open source, outsourcing, offshoring, and handhelds, plus updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.

Autor

Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation. Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country’s leading advertising agencies. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times.

Inhalt

Preface

Part One: The Business of being an IT Manager
1What is an IT Manager?
2Managing Your IT Team
3Staffing your IT Team
4Project Management
5Changing Companies
6Budgeting
7Vendors and Their Products
8IT Compliance and Controls

Part Two: The Technology of being an IT Manager
9Getting Started with the Technical Environment
10Operations
11Physical Plant
12Networking
13Security
14Software and Operating Systems
15Enterprise Applications
16Storage and Backup
17User Support Services
18Websites
19User Equipment
20Disaster Recovery

Produkt-Details

• Erscheint lt. Verlag: 27.10.2006
• Verlagsort: San Francisco
• Sprache: englisch
• Maße: 191 x 235 mm
• Gewicht: 1210 g
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Wirtschaftsinformatik
• ISBN-10: 0-12-370488-X / 012370488X
• ISBN-13: 978-0-12-370488-7 / 9780123704887
• Zustand: Neuware