Tourism and Hospitality for Sustainable Development

Volume One: Technological Innovations and Development Realities

Emmanuel Ndhlovu, Kaitano Dube, Ngoni Courage Shereni (Herausgeber)

Buch | Hardcover

XVI, 484 Seiten

2024
Springer International Publishing (Verlag)
978-3-031-63068-2 (ISBN)

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Tourism and hospitality industry, particularly in the 21st century, can no longer be imagined, designed, marketed, managed or even studied independent of digital mediation and technology. In addition to increasing the profitability of the industry, technology also enables the industry to positively respond to contemporary pressing global challenges such as pandemics, climate change, energy crises, staffing challenges and hyperinflation, among others. Technologies are, however, not a perfect-finished whole or a straightforward process to implement efficiently and ethically. The opportunities, costs, and challenges differ in geo-political and socio-economic contexts.

With the drive towards disability inclusion, digitalisation, technological innovations, and inventions can play a significant role in universal design and reasonable accommodation for the aged and population with disabilities in Global North and South. Such forms one of the key pillars of accessible tourism and hospitality. In the context of the above and in response to the thoughtful need for new and sustained study of the developments, interrelationships, potentialities of the topic, and synergies, this edited book explores the trends, opportunities, challenges, and complexities of digitalisation and technology integration in the tourism and hospitality industry, as well as strategic shifts that will contribute to emerging research streams. The book comprises contributions that generate theoretical insights, empirical findings, and evidence-based recommendations by focusing on emerging and forecasted technologies that are used in the tourism and hospitality industry, such as blockchain, robots, Artificial Intelligence, Virtual Reality, big data, and analytics, among others. The aim is to provide a better understanding of how disruptive technologies and digitalisation are being currently utilised and how they currently and potentially influence the various stakeholder groups, as wellas their future possibilities and impossibilities.

Emmanuel Ndhlovu is a scholar and student of development. His research interests are in peasant and informal sector livelihoods, land reform issues, political economy, digitalisation of industries, and food sovereignty. He holds a PhD in Development Studies from the University of South Africa. At the time of writing, Emmanuel was with the Vaal University of Technology as a postdoc researcher.

Kaitano Dube is an Associate Professor seconded to the Ecotourism Management Department. He hosts Postdoctoral Fellows and is acting as a Faculty of Human Science Research, Innovation and Commercialisation Professor. He serves as a senate member and several senate subcommittees such as the Higher Degrees Committee, Senate Research and Innovation Committee Member and Faculty Research and Innovation Chairman, among others. His role is to promote research, innovation, and commercialisation in the faculty.

Ngoni Courage Shereni is a Senior Postdoctoral Research Fellow in the School of Tourism and Hospitality at the University of Johannesburg in South Africa. He holds a PhD in Tourism and Hospitality Management from the University of Johannesburg. His research interests are in sustainable tourism, Sustainable Development Goals (SDGs), climate change, tourism education, disruptive technology, urban tourism, tourism exhibitions, community-based tourism (CBT), and community-based natural resource management (CBNRM) practices.

Chapter 1: Introduction: Historicising and Theorising Digital Transformation and Sustainable Development in the Tourism and Hospitality Industry
Chapter 2: Digital Transformation in the hospitality and tourism sectors
Chapter 3: A Review of Tourism and Hospitality Education and Training Using Multiple Intelligence Theory in the Digital Age of Learning in Sub-Saharan Africa
Chapter 4: Digital Innovation Adoption in South African National Parks, Hotels, and Airports
Chapter 5: Female-Owned Fast Foods Restaurants: Technology Integration and Acceptance in Harare, Zimbabwe
Chapter 6: Prospects of peer-to-peer accommodation platforms in urban tourism in Zimbabwe
Chapter 7: The State of Hi-Tech Innovation in the Global Aviation Industry
Chapter 8: The Opportunities and Challenges of Harnessing Digital Technologies in Wildlife Tourism Resources Conservation in Zimbabwe
Chapter 9: Implications of Digitalisation on Value Co-Creation in Restaurant Service Encounters Among Disabled People in Sub-Saharan Africa
Chapter 10: The Battle of Hotel Accommodation Booking Technologies: Challenges of OTA's Versus Direct Bookings Systems - A Manager's Perspective
Chapter 11: Towards Inclusive Digitalisation in Small Hospitality and Tourism Enterprises
Chapter 12: Challenges of Technology Integration in the Tourism Industry in Africa
Chapter 13: Leveraging Fintech Innovations for Post-Covid-19 Tourism Recovery in Asia: Lessons and Opportunities for Africa
Chapter 14: Conclusion: Tourism, digitalisation and sustainable development .

Erscheinungsdatum	14.09.2024
Verlagsort	Cham
Sprache	englisch
Maße	155 x 235 mm
Themenwelt	Naturwissenschaften ► Geowissenschaften ► Geografie / Kartografie
	Technik
	Wirtschaft
Schlagworte	Digital technologies • ethics in technology • Hospitality in developing countries • sustainability in tourism • Sustainability Transitions • Tourism management
ISBN-10	3-031-63068-8 / 3031630688
ISBN-13	978-3-031-63068-2 / 9783031630682
Zustand	Neuware