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Adaptive Listening - Nicole Lowenbraun, Maegan Stephens

Adaptive Listening

How to Cultivate Trust and Traction in the Workplace
Buch | Softcover
256 Seiten
2024
Yellow Pear Press (Verlag)
978-1-68481-259-2 (ISBN)
CHF 31,90 inkl. MwSt
Adaptive Listening is for those wanting to improve the way they, and their teams, communicate up, down, across, internally, and externally. Through engaging stories and practical techniques, the authors introduce a new model for listening.
There isn’t one way to listen. It’s time to adapt our listening!Adaptive Listening is for those wanting to improve the way they, and their teams, communicate up, down, across, internally, and externally. Through engaging stories and practical techniques, the authors introduce a new model for listening.

Not just another book on communication. Adaptive Listening helps readers up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, readers will move beyond active listening and embrace effective and easy-to-remember techniques that reduce ambiguity and tension. 

Leaders at all levels can improve their listening skills. Emerging and established leaders can build more awareness about their own listening style and the impact it has on workplace culture. Only then can they adapt to meet the goals and needs of direct reports, peers, managers, customers, and stakeholders.

Inside, you’ll learn:



How to leverage the strengths and avoid the pitfalls of your own listening style, including the way you process and respond to information, leading to increased self-awareness and professional growth
How to break away from ineffective listening and step into adaptive listening to meet the goals and needs of the person speaking 
How to reduce mistrust, misalignment, and miscommunication by being more mindful of the barriers that prevent you from using empathetic communication
How to cue others listeners—who aren’t yet familiar with Adaptive Listening— to listen in the way you want and need



If you're looking for books on building empathy in the workplace, best-selling books for leaders, or books on active listening, add this book to your list! If you enjoyed You’re Not Listening, Just Listen, Listen Like You Mean It, How to Listen with Intention, or Power Listening, then you’ll love Adaptive Listening.

Nicole Lowenbraun is a senior content developer and executive speaking coach. She brings deep insight into why words, and how you say them, matters. Nicole serves as Senior Content Developer and Executive Speaker Coach at Duarte, Inc., where she has coached and written for thousands of clients, most of which top the Fortune 100. With a master’s in Communication, Nicole most recently researched and co created Duarte’s newest body of work, Adaptive Listening. Nicole resides in Brooklyn, New York. Maegan Stephens, PhD, is a director, content & coaching lead and communications expert who earned her “10,000+ hours” with a combination of book smarts and street smarts. After sharpening her research skills with a PhD in Communication Studies from The University of Texas at Austin, Maegan transitioned to industry where she writes content for the world’s top brands and coaches Fortune 50 executives, TED speakers, start-up founders, and aspiring leaders. She brought theory and practice together as the co-creator of the Adaptive Listening methodology for Duarte, Inc., where she currently leads a team of writers, strategists, and coaches to transform the way people communicate. Maegan resides in San Jose, California. Nancy Duarte is a communications expert who has been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, The Economist, LA Times and on CNN. As the storyteller of the Silicon Valley, and 5th largest woman-owned employer there, her firm, Duarte, Inc., is the global leader behind some of the most influential messages in business and culture. Nancy has been a keynote speaker on numerous public stages and her firm counts almost 200 of the Fortune 500 among her firm's clientele. Nancy is the author of three bestselling books. Resonate: Present Visual Stories that Transform Audiences, Slide:ology: The Art and Science of Creating Great Presentations, and The HBR Guide to Persuasive Presentations. Nancy has three grown children who walk in their destiny, a husband who has loved her for, like, ever, and two grandkids that take her breath away. Nancy resides in Mountain View, California.

Table of Contents
Foreword

Introduction: There’s a New Way to Listen



Part I: Know Where You’re Starting From




Chapter 1: The Way You Prefer to Listen
Chapter 2: Barriers Preventing You from Being an Adaptive Listener


Part II: Know Where They’re Headed To




Chapter 3: Identify the Speaker’s Interaction Goal
Chapter 4: Identify the Speaker’s Emotional Need


Part III: Close the Gap & Check the Distance




Chapter 5: Adapt to Help Them Meet Their Goals and Needs
Chapter 6: Keep Adapting


Part IV: “Ok, but What About…”




Chapter 7: Helping Others Adapt to Meet Your Goals and Needs
Chapter 8: FAQs from Adaptive Listeners in Training


Closing

References

Index

Acknowledgments

About the Authors

Erscheinungsdatum
Vorwort Nancy Duarte
Zusatzinfo Not illustrated
Verlagsort San Francisco
Sprache englisch
Maße 152 x 229 mm
Themenwelt Sachbuch/Ratgeber Beruf / Finanzen / Recht / Wirtschaft Bewerbung / Karriere
Wirtschaft Betriebswirtschaft / Management Personalwesen
ISBN-10 1-68481-259-3 / 1684812593
ISBN-13 978-1-68481-259-2 / 9781684812592
Zustand Neuware
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