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What is Lean Six Sigma - Michael George, David Rowlands, Bill Kastle

What is Lean Six Sigma

Buch | Softcover
96 Seiten
2003
McGraw-Hill Professional (Verlag)
978-0-07-142668-8 (ISBN)
CHF 18,85 inkl. MwSt
Offers an introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. This title helps to discover how Lean Six Sigma quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.
A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.

Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.

Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the four keys of Lean Six Sigma and how they apply to your own job:

Delight your customers with speed and quality
Improve your processes
Work together for maximum gain
Base decisions on data and facts
You’ll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.

Michael L. George is the founder and CEO of George Group, the largest Lean Six Sigma consulting practice in the United States. He is the author of Lean Six Sigma and Lean Six Sigma for Service. David Rowlands is Vice President of Lean Six Sigma at Xerox Corporation. He's been using Lean and Six Sigma since 1988, and has practical experience working with teams to solve improvement challenges in sales, service, and manufacturing. Bill Kastle is a Vice President at George Group and has helped guide Lean Six Sigma initiatives at major corporations. For 15 years, he has helped teams at all levels apply these tools to improve performance and respond to customer needs.

Erscheint lt. Verlag 16.11.2003
Sprache englisch
Maße 152 x 229 mm
Gewicht 154 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Logistik / Produktion
ISBN-10 0-07-142668-X / 007142668X
ISBN-13 978-0-07-142668-8 / 9780071426688
Zustand Neuware
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