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Become ITIL® 4 Foundation Certified in 7 Days - Abhinav Krishna Kaiser

Become ITIL® 4 Foundation Certified in 7 Days (eBook)

Understand and Prepare for the ITIL Foundation Exam with Real-life Examples
eBook Download: PDF
2020 | 2nd ed.
XXVI, 453 Seiten
Apress (Verlag)
978-1-4842-6361-7 (ISBN)
Systemvoraussetzungen
46,99 inkl. MwSt
(CHF 45,90)
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Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts.

The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples.

By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam.


What You Will Learn
  • Know the basics of ITIL as you prepare for the ITIL Foundation certification exam
  • Understand ITIL through examples
  • Be aware of ITIL's relevance to DevOps and DevOps concepts

Who This Book Is For

Professionals from the IT services industry


Abhinav Krishna Kaiser works as a senior manager at a top consulting firm. He consults with organizations to assess, define, and implement DevOps, Agile, and ITIL processes. Abhinav is an accredited ITIL trainer and has delivered numerous classroom trainings. He is a leading authority on the topics of DevOps, Agile, and ITIL. He lives in London, United Kingdom. He is an author and his latest book is Reinventing ITIL in the Age of DevOps (Apress).
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts.The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples.By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam.What You Will LearnKnow the basics of ITIL as you prepare for the ITIL Foundation certification examUnderstand ITIL through examplesBe aware of ITIL's relevance to DevOps and DevOps conceptsWho This Book Is ForProfessionals from the IT services industry
Erscheint lt. Verlag 25.11.2020
Zusatzinfo XXVI, 453 p. 60 illus.
Sprache englisch
Themenwelt Informatik Weitere Themen Zertifizierung
Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
Schlagworte Certification • Information Technology • ITIL • ITIL Foundation • IT Service Design • IT Service Managment • IT Service Strategy • Service Lifecycle • Service Management
ISBN-10 1-4842-6361-8 / 1484263618
ISBN-13 978-1-4842-6361-7 / 9781484263617
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