Knowledge, People, and Digital Transformation (eBook)

Approaches for a Sustainable Future

Florinda Matos, Valter Vairinhos, Isabel Salavisa, Leif Edvinsson, Maurizio Massaro (Herausgeber)

eBook Download: PDF

2020 | 1st ed. 2020
XVI, 296 Seiten
Springer International Publishing (Verlag)
978-3-030-40390-4 (ISBN)

Infos

The impacts of the digital transformation on society in general, and particularly on people's lives, are the subject of increasing debate among policymakers, researchers and industry. This book explores the challenges of this new revolution, identifies solutions, and demonstrates how knowledge management can enable the transition process associated with the digital transformation, guided by the principles of sustainability. Featuring contributions by experts from diverse areas of science and business - on topics ranging from the digital transformation of knowledge management in the public sector, to the creation of sustainable smart cities, regions and countries, and from using AI for business models to food security - it provides a comprehensive discourse on the digital transformation's impacts on employment, education, governance, social life, sustainability, values, the economy and democracy.

Florinda Matos is the founder and president of the ICAA - Intellectual Capital Association. She holds a PhD in Social Sciences and Organizational Behaviour Studies from the University of Lisbon (Portugal). She teaches graduate and post-graduate courses at the ISCTE - Instituto Universitário de Lisboa - and several other higher education institutions. She was a Post-Doc researcher with a focus on the Social Impacts of Additive Manufacturing and is currently an associate research fellow of DINÂMIA'CET-IUL - the Centre for Socioeconomic and Territorial Studies. She is also a member of the New Club of Paris.

Valter Vairinhos is a retired officer in the Portuguese Navy, where he served as a naval engineer from 1964 to 2009. He holds a doctoral degree in Multivariate Data Analysis from the Statistics Department of Salamanca University (Spain). Currently he divides his research activities between the ICAA's ICLab and Salamanca University.

Isabel Salavisa is an Associate Professor at the ISCTE - Instituto Universitário de Lisboa, Lisbon, Portugal. She holds a PhD in Economics and is currently conducting research at the DINAMIA'CET-IUL, Centre for Socioeconomic and Territorial Studies, of which she is the former Director (2004-2013). She is also a joint coordinator of the Research Group on 'Innovation and Labour'.

Leif Edvinsson is a Professor Emeritus and pioneering contributor to the theory and practice of Intellectual Capital (IC). He was the world's first director of IC in 1991 and prototyped the Skandia Future Center as a Lab for Organisational Design in 1996. In 1998, he was the recipient of the Brain Trust (UK) 'Brain of the Year award. Listed in the global 'Who's Who', he is a former associate member of the Club of Rome. He is a co-founder and founding Chairman of the New Club of Paris.  In 2013, he was the recipient of the 'Thought Leader Award' bestowed by the European Commission, Intel, and Peter Drucker Association. In 2015, he was appointed to the Advisory Board of the Japan Innovation Network (JIN), and in 2016, to the Advisory Board of the Norway Open Innovation Forum. In 2017, he was the recipient of the 'KM Award 2017' bestowed by Knowledge Management Associates and the United Nations.           

Maurizio Massaro is an Associate Professor at Ca' Foscari University of Venice (Italy). He has also served as a Vice President of the research center on metal analysis. He received the 'Emerald Literati Award' for excellent research in the Journal of Knowledge Management.  He is an international member of the Global MIKE Award, and MIKE Award representative for Italy.

Inhalt

Foreword 6
Lessons to Learn: Parliament´s Committee for the Future 6
Lessons to Learn: The City of Espoo as a Forerunner 8
A Few More Guidelines on Digitalisation 9
What Is Next? 9
About the Book 11
Contents 12
About the Editors 14
Introduction 16
References 20
People, Intangibles and Digital Transformation 22
1 Introduction and Objectives 23
2 DT: Promises, Realities, Dangers and Risks 24
3 Data and Methodology 26
4 Results of Data Analysis 28
5 Conclusions 31
Annex: Correspondence of the Variables Used in the Data Set and Some of the Variables Included in the Questionnaire of EU (201... 34
References 37
Knowledge and Technology: Man as a Technological Animal 39
1 Introduction 39
2 The Relation Between Technology and the Human Mind 40
3 Some Issues Belonging to Our Relationship with Technology Throughout History 42
4 Technology Is Not Applied Science 45
5 The Phenomenon of Technology Itself 47
6 Conclusion 49
References 49
Beyond Digitalization: ``My Boss Is Artificial´´ 51
1 Theoretical Background 51
2 Research Design 53
3 Research Questions 53
3.1 How Does Digitization Change Social Ties? 54
3.2 How Does Digitization Change the Economy? 55
3.3 How Does Digitization Change Politics? 55
4 Research Object and Research Needs 56
4.1 Need for Immersive Scenarios 56
4.2 Need for a Multi-perspective Approach 59
4.3 Need to Identify the Design Scope (= Room to Maneuver to Shape Our Digital Future) 59
4.4 Research Plan 60
5 Conclusions 63
References 64
Smart Cities, Well-Being and Good Business: The 2030 Agenda and the Role of Knowledge in the Era of Industry 4.0 69
1 Introduction 70
2 Methodology and Objectives 72
3 Background and Discussion 72
3.1 Sustainable Cities 72
3.2 Smart and Sustainable Cities 74
3.3 Businesses and Human-Centred Solutions 76
4 Concluding Remarks 78
References 79
Business Model Innovation and Transition to a Sustainable Food System: A Case Study in the Lisbon Metropolitan Area 82
1 Introduction 82
2 Theoretical Background 83
2.1 The Food System as a Multidimensional Reality 83
2.2 Food System Transition 84
2.3 Innovative Business Models for Sustainable Farming 85
3 Methodology 91
4 The Case Study 91
5 Conclusions 94
References 95
Digital Transformation and Brazilian Agribusiness: An Analysis of Knowledge Management in the Sector 98
1 Introduction 99
2 Knowledge Management in Agribusiness 100
3 KM Evaluation Method 101
4 Brazilian Poultry Industry 102
5 Methodology 103
5.1 Population and Sample 104
5.1.1 Characterization of the Surveyed Subjects and Production Units 105
6 Analysis and Presentation of Results 105
6.1 Knowledge Management Diagnosis 105
6.2 Process Dimension Analysis 106
6.2.1 Analysis of the Leadership Dimension in Knowledge Management 107
6.2.2 Analysis of the Technology Dimension in Knowledge Management 107
6.2.3 Analysis of the People´s Dimension in Knowledge Management 108
6.3 Knowledge Management Versus Smart Farming 109
7 Final Considerations 111
References 112
Sustainable Business Models and Artificial Intelligence: Opportunities and Challenges 115
1 Introduction 115
2 Sustainability and Sustainable Business Models 117
3 Artificial Intelligence 118
4 Artificial Intelligence for Sustainable Business Models 119
4.1 Environmental Sustainability 119
4.2 Social Sustainability 121
4.3 Governance Sustainability 123
5 Conclusion 124
References 125
Strategy Innovation, Intellectual Capital Management, and the Future of Healthcare: The Case of Kiron by Nucleode 130
1 Introduction and Objective of the Study 130
2 Research Method 132
3 The Company, Project Idea, and Vision 133
4 The Impact of Digital Transformation and Intellectual Capital Management in Healthcare 136
5 Conclusion 140
References 141
ALTUS: A Process-Oriented, Knowledge Governance Maturity Model 143
1 Introduction 143
2 Existing Knowledge Maturity Models 145
3 Knowledge Governance Processes 148
4 ALTUS: Knowledge Governance Maturity Model Description 153
5 Conclusion 171
References 171
Trusting Security When Sharing Knowledge? 173
1 Introduction 173
2 Theoretical Background 175
2.1 Knowledge Sharing 175
2.2 Insider Threats and Security 177
2.3 The Question of Trust with Regard to Security 180
3 Proposition: Studying Insider Threats with the Factor of Trust 183
3.1 Interviews and Self-Report Questionnaires to Collect Information About Trust 183
3.2 Ontologies to Categorize Information About Trust 185
3.3 Discussion 187
4 Conclusion 188
References 189
Sustainable Corporate Development: A Resource-Oriented Approach 192
1 Introduction 192
2 Basic Principles of Sustainable Management 193
3 Reference Model for Sustainable Corporate Development 196
4 Implementation Procedure 198
4.1 Business Model and External Environment 198
4.2 Measurement: Performance Indicators 202
4.3 Strength and Weakness Analysis (Self-Assessment) 204
4.4 Impact Analysis and Improvement Measures 206
4.5 Integrated Reporting 209
5 Summary and Outlook 212
References 214
KM 3.0: Knowledge Management Computing Under Digital Economy 216
1 Introduction 216
2 KM 1.0: Knowledge Transferring Within the Organization 218
3 KM 2.0: Knowledge Transferring Across the Organizations 219
4 The Coming of KM 3.0 Era: Big Data-Driven Knowledge Management 220
5 Uncertain: The Characteristics of KM 3.0 Era 220
5.1 The Process of Knowledge Creation Is Uncertain 220
5.2 The Platform for Knowledge Acquisition Is Uncertain 221
5.3 The Cooperation Mechanisms and Partners of Knowledge Are Uncertain 221
5.4 The Rise of Big Data Technology: Digital Transformation 221
6 The Challenges and Agenda of KM 3.0 222
6.1 New Knowledge Management Computing Theories Should Be Built 222
6.2 Difficulties in Analysing Multisource and Unstructured Data 222
6.3 The Concept of Knowledge Needs to Be Revisited 223
7 Conclusion 223
References 225
Key Competencies for Digital Transformation in Workplace 227
1 Introduction 227
2 Historical Review of Competencies 228
3 Digital Transformation and Competencies 229
4 Employers Opinion 231
5 Findings and Conclusions 239
6 Limitations and Future Work 241
References 242
The Ungoverned Space of Cyber: Protecting Your Intangibles 243
1 Introduction 243
2 The Intangibles: The New Crown Jewels 244
3 The World in Flux: New Challenges to the Protection of Intangibles 245
3.1 The Return of Geopolitics 246
4 The Ungoverned Space of Cyber 247
5 Decline in Trust, the Regulation Tsunami and New Paradigms 249
5.1 The Decline in Trust in Technology and Institutions 249
5.2 Death by Regulation 250
5.3 The New Paradigms of Information 250
6 Conclusions 251
References 252
The Brazilian Development Bank Impact Thesis: A Methodology to Address the Development Goals of the Knowledge and Sustainable ... 253
1 Introduction 254
2 BNDES and the Role of Development Financial Institutions 255
3 New Analytical Instruments to Deal with the Knowledge and Sustainable New Economy: MAE and TIIP 256
3.1 The BNDES Methodology to Evaluate Companies (MAE): An Inspiration for a New Mind-Set 256
3.2 The ``Impact Thesis for Investment on Projects´´ (TIIP): An Ex-ante Assessment Model 258
3.2.1 The Methodology 258
3.2.2 The TIIP as a Guideline to Address the New Economy Challenges 262
4 Conclusion 266
References 267
Knowledge Decentralization in the Age of Blockchain: Developing a Knowledge-Transfer System Using Digital Assets 269
1 Introduction 270
2 Brief Literature Review 271
3 Methodology 272
4 Discussion 272
4.1 Knowledge Transfer 272
4.2 The Role of Blockchain for Knowledge Transfer 274
4.3 The Knowledge Blockchain Model 276
5 Conclusions 279
6 Practical and Research Implications 280
References 280
Digital Transformation and Additive Manufacturing 283
1 Introduction 284
2 Literature Review 285
2.1 Industry 4.0 286
2.2 Health 286
2.3 Aerospace and Defence Industry 287
3 Additive Manufacturing Shaped by Digital Transformation 288
3.1 The Role of Industrial Communication Networks in Additive Manufacturing 289
3.2 Additive Manufacturing and Augmented Reality 289
3.3 The Role of Machine Learning in Additive Manufacturing 290
3.4 New Business Models 291
4 Upcoming Challenges 291
4.1 Interoperability 291
4.2 Standardization in Additive Manufacturing in Face of the Upcoming Digital Transformation 292
4.3 Data Security 293
4.4 Impact on the Workforce and Job Creation 294
5 Conclusion 294
References 295
Afterword 300

Produkt-Details

• Erscheint lt. Verlag: 22.4.2020
• Reihe/Serie: Contributions to Management Science
• Reihe/Serie: Contributions to Management Science
• Zusatzinfo: XVI, 296 p. 45 illus., 33 illus. in color.
• Sprache: englisch
• Themenwelt: Wirtschaft ► Allgemeines / Lexika
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Wirtschaftsinformatik
• Schlagworte: Business modeling and AI • Digital transformation and SME business models • Environmental disclosures and corporate reputation • Integrated model of knowledge, strategy and digitalization • Intellectual capital in business transformation • Knowledge management digitalization in the public sector • sustainability
• ISBN-10: 3-030-40390-4 / 3030403904
• ISBN-13: 978-3-030-40390-4 / 9783030403904