Improving Healthcare Operations

The Application of Lean, Agile and Leagility in Care Pathway Design

Sharon J Williams (Autor)

Buch | Softcover

XV, 136 Seiten

2018 | Softcover reprint of the original 1st ed. 2017
Springer International Publishing (Verlag)
978-3-319-83618-8 (ISBN)

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This book examines the design of two care pathways to establish how key principles associated with systems thinking, quality improvement, and supply chain management can improve the design of these services. 'Lean' has typically been the prominent approach when improving the design of healthcare systems and is often selected by healthcare professionals to standardize and improve the delivery of care. Previous literature shows there has been varying success in the application of 'Lean', the author presents a study which examines the benefits of introducing 'Agile' as an alternative and complementary approach. Improving Healthcare Operations explores when 'Lean' and 'Agile' are most applicable, and instances where a hybrid approach can be employed. Including empirical qualitative data collected from two care pathways, it intends to provide organizations with an alternative in order to produce the level and quality of care that is expected by patients.

Sharon J Williams is a Senior Lecturer and Lead of the Swansea Centre for Improvement and Innovation at the College of Human & Health Sciences, Swansea University, UK, and is currently an Improvement Science Fellow sponsored by the Health Foundation. Previously she was a lecturer in Logistics and Operations Management at Cardiff Business School, UK, and a senior member of the Clinical Systems Improvement team at Warwick University Medical School, UK. Her research looks at the design of patient care pathways using improvement and redesign techniques originating largely from other sectors.

Erscheint lt. Verlag	13.7.2018
Zusatzinfo	XV, 136 p. 21 illus.
Verlagsort	Cham
Sprache	englisch
Maße	148 x 210 mm
Gewicht	207 g
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
Schlagworte	Healthcare Management • Innovation • organization • Supply Chain Management • Technology
ISBN-10	3-319-83618-8 / 3319836188
ISBN-13	978-3-319-83618-8 / 9783319836188
Zustand	Neuware