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Digital Transformation in Financial Services (eBook)

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2017 | 1st ed. 2017
XI, 236 Seiten
Springer International Publishing (Verlag)
978-3-319-66945-8 (ISBN)

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Digital Transformation in Financial Services - Claudio Scardovi
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This book analyzes the set of forces driving the global financial system toward a period of radical transformation and explores the transformational challenges that lie ahead for global and regional or local banks and other financial intermediaries. It is explained how these challenges derive from the newly emerging post-crisis structure of the market and from shadow and digital players across all banking operations. Detailed attention is focused on the impacts of digitalization on the main functions of the financial system, and particularly the banking sector. The author elaborates how an alternative model of banking will enable banks to predict, understand, navigate, and change the external ecosystem in which they compete. The five critical components of this model are data and information mastering; effective use of applied analytics; interconnectivity and 'junction playing'; development of new business solutions; and trust and credibility assurance. The analysis is supported by a number of informative case studies. The book will be of interest especially to top and middle managers and employees of banks and financial institutions but also to FinTech players and their advisers and others.



Claudio Scardovi is a managing director and global co-head of the financial services practice for AlixPartners, a global consultancy focused on restructuring, value recovery, transformation, and growth. He has specialized in the financial services sector for the last 22 years, including 17 as managing director or country/regional head of financial services for a number of companies, including KPMG, Accenture, Intervaluenet, Oliver Wyman, Lehman Brothers, Nomura, Advent International, and AlixPartners. He is also a teaching professor at Bocconi University and SDA Bocconi, specializing in capital markets, financial systems, restructuring, and transformation, and on the Imperial College (London) master's course in management. Claudio Scardovi has written more than 200 articles and papers and 13 books, published by Edibank, EGEA, Il Sole 24 Ore, Quondam, Mondadori, and Springer. He is also a member of the Strategic Advisory Board/Future of Banking of the World Economic Forum and of the board of Risanamento SpA, the largest real estate developer in Italy. 

Claudio Scardovi is a managing director and global co-head of the financial services practice for AlixPartners, a global consultancy focused on restructuring, value recovery, transformation, and growth. He has specialized in the financial services sector for the last 22 years, including 17 as managing director or country/regional head of financial services for a number of companies, including KPMG, Accenture, Intervaluenet, Oliver Wyman, Lehman Brothers, Nomura, Advent International, and AlixPartners. He is also a teaching professor at Bocconi University and SDA Bocconi, specializing in capital markets, financial systems, restructuring, and transformation, and on the Imperial College (London) master’s course in management. Claudio Scardovi has written more than 200 articles and papers and 13 books, published by Edibank, EGEA, Il Sole 24 Ore, Quondam, Mondadori, and Springer. He is also a member of the Strategic Advisory Board/Future of Banking of the World Economic Forum and of the board of Risanamento SpA, the largest real estate developer in Italy. 

Foreword 5
Acknowledgements 7
Contents 8
1 Unbearable Lightness of Banking 11
Abstract 11
1.1 Unbearable Lightness, and Leverage 11
1.2 Time (and Space) Lapses 14
1.3 Capital Velocity (and Density) 16
1.4 Intangible like Money 19
1.5 Unsafe as a House 20
1.6 Imbalanced, Disrupted and Dislocated 24
2 Synapses in the Global Financial System 28
Abstract 28
2.1 Synapses and Syndesis 28
2.2 Five Senses: One 30
2.3 Five Senses: Two 31
2.4 Five Senses: Three 33
2.5 Five Senses: Four 34
2.6 Five Senses: Five 35
2.7 Data, Going Open 36
3 In Transformation We Trust 40
Abstract 40
3.1 The Risk of the Frog 40
3.2 Death by a Hundred Technologies 43
3.3 BBVA: Rebooting Digital 45
3.4 Conquistadores, Bit by Bit 47
3.5 Goldman Sachs: The Remaining 99 51
3.6 Digital Goldman 52
4 Cyber Capital at Risk 56
Abstract 56
4.1 Credibility to Gain, Trust to Lose 56
4.2 War on Cash 58
4.3 Cybergeddon: Watch Your Bytes 60
4.4 Quantum Security 63
4.5 Cyber Trust as Scarce Resource 64
4.6 CISO in Cyberspace 66
4.7 Banking on the Basics: One 68
4.8 Banking on the Basics: Two 71
5 Digital Transformation in Payments 74
Abstract 74
5.1 Payments in Paper-Less Societies 74
5.2 Breaking up the Payments Value Chain 77
5.3 Closed Loop 80
5.4 The Opportunities for a Synapses Bank 83
5.5 Distributed, Therefore Exists 84
5.6 If the Bank Wears Prada 88
5.7 Loyalty for the Public Good 90
6 Transformation in Funding 94
Abstract 94
6.1 People’s Cyber Capitalism 94
6.2 Artificial Investing and Real Life 97
6.3 Dealing Digital for Digital Dealing 99
6.4 Everybody Is a Dealer Now 101
6.5 Artificial Retail, Banking on Intelligence 103
6.6 Understanding Customers’ Customers 106
6.7 Shifting Channels 109
7 Transformation in Investment Management 114
Abstract 114
7.1 Money Management, Power to People 114
7.2 Better Mouse Trap 116
7.3 Investment Synapses 120
7.4 Wine and Dine 2.0 122
7.5 Ex-Ex: Extended Externalisers 123
7.6 Trading Machines: Faster, Smarter, Richer? 126
7.7 Capitally Connected Markets 128
7.8 Market Utilities: Clubbing Together 131
8 Transformation in Lending 135
Abstract 135
8.1 Lending: A Social Business 135
8.2 Creditworthy: A “Witticism” 136
8.3 Alternative Lending Models 139
8.4 From Retail Banking to Retailers Banking 142
8.5 Alternative Models of Deposit Taking 145
8.6 Buying and Selling Money—Like a Brain 146
8.7 The Future of Buying and Selling Money 148
9 Transformation in Risk Management 151
Abstract 151
9.1 At the Core: Holistic, Proactive, Integrated 151
9.2 Credit Scoring: Mind the Present 153
9.3 Granting Education 156
9.4 Credit Work Out: Getting Digital 159
9.5 Digital Risk Management: Optimizing the Trade off 162
9.6 Shifting the Isoquant 164
9.7 Bricks After the Storm 165
9.8 Real Estate, in Real Time 168
10 Transformation in Insurance 171
Abstract 171
10.1 Next “In-Line” or Next “On-Line”? 171
10.2 Beyond the “On-Line” 174
10.3 Digital-Insuring, at Your Peril 177
10.4 Mutually Insured, Completely Electronic 182
10.5 Healthy as an Insurer 185
10.6 Claim What? 189
10.7 Synapses in Insurance 191
11 Digital for the Greater Good 194
Abstract 194
11.1 Innovation, Here to Stay 194
11.2 Digital for Good 196
11.3 A New Way of Digital Living 199
11.4 A “Digitally” Inverted Pyramid 201
11.5 Data Divide (et Impera) 203
11.6 Data Addicted 206
11.7 Synapse Yourself and Break Free 208
11.8 (Block) Chain Reaction 209
12 The Synapses Challenge Ahead 213
Abstract 213
12.1 The Sky Is the Limit 213
12.2 Bank, Alexa Bank Is My Name 214
12.3 The “Next” Amazon in Financial Services 217
12.4 From Wall Street to Chinese Walls 221
12.5 Building Tunnels 222
12.6 Digital “In a Box” 224
12.7 Digital Minds 228
12.8 Digital Maturity 230
12.9 I, Robot. You, Bank 232
12.10 Out-of-the-Box: Getting IT and Business Together 235
12.11 Synapsezation 237
Bibliography 241

Erscheint lt. Verlag 4.9.2017
Zusatzinfo XI, 236 p. 52 illus.
Verlagsort Cham
Sprache englisch
Themenwelt Wirtschaft Betriebswirtschaft / Management Finanzierung
Wirtschaft Betriebswirtschaft / Management Logistik / Produktion
Wirtschaft Volkswirtschaftslehre
Schlagworte Banking • Business Transformation • Data Management • digital innovation • Digital transformation • Financial Services • FinTech companies • fourth industrial revolution • insurance • Investments and Securities • synapsis bank • synapsis in the global financial system • transformation of the global financial system
ISBN-10 3-319-66945-1 / 3319669451
ISBN-13 978-3-319-66945-8 / 9783319669458
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