Care Sector Quality Assurance
Seiten
1994
Pavilion Publishing (Brighton) Ltd (Verlag)
978-0-582-23676-9 (ISBN)
Pavilion Publishing (Brighton) Ltd (Verlag)
978-0-582-23676-9 (ISBN)
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Provides comprehensive in-house training on the area of quality assurance. The book is specifically designed for managers in the social care sector. Each section provides guidance, notes, exercises, background information and handouts.
This is a complete in-house training package designed to help care managers apply quality assurance standards to their own particular needs and circumstances. All the material has been specifically designed for practitioners and trainers in the social care sector, and there is a focus on winning the commitment and motivation of staff. The material is relevant to trainers and managers in social services, health authorities and trusts, voluntary and private sector organizations, as well as those managing nursing homes, residential homes and domicilary care services.
This is a complete in-house training package designed to help care managers apply quality assurance standards to their own particular needs and circumstances. All the material has been specifically designed for practitioners and trainers in the social care sector, and there is a focus on winning the commitment and motivation of staff. The material is relevant to trainers and managers in social services, health authorities and trusts, voluntary and private sector organizations, as well as those managing nursing homes, residential homes and domicilary care services.
What are TQM and quality assurance; developing and communicating a vision; defining the clients' requirements; defining the process; documenting procedures; introduction to internal auditing; specific procedures; BS750/ISO 9000; quality systems; QA within TQM; planning a quality assurance programme.
| Erscheint lt. Verlag | 21.2.1994 |
|---|---|
| Reihe/Serie | Social Services Training Manuals |
| Zusatzinfo | Illustrations |
| Verlagsort | Hove |
| Sprache | englisch |
| Maße | 210 x 297 mm |
| Gewicht | 1100 g |
| Themenwelt | Sozialwissenschaften ► Pädagogik ► Sozialpädagogik |
| Sozialwissenschaften ► Soziologie | |
| Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion | |
| ISBN-10 | 0-582-23676-2 / 0582236762 |
| ISBN-13 | 978-0-582-23676-9 / 9780582236769 |
| Zustand | Neuware |
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