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Troubled IT Projects - John M. Smith

Troubled IT Projects

Prevention and turnaround

(Autor)

Buch | Softcover
272 Seiten
2001
Institution of Engineering and Technology (Verlag)
978-0-85296-104-9 (ISBN)
CHF 89,95 inkl. MwSt
This book provides systematic guidance on how to sense and avoid the causes of IT project failure at every step, from project conception to the disposal of the system after a long and beneficial operational life. The author takes the reader through every stage of the process, pointing out pitfalls and suggesting tactics as you go.
Many IT projects are doomed before the ink is dry on the contract. In this highly readable book, John Smith sets out the 40 root causes of troubled IT projects and explains how these can be avoided at each stage of the project life cycle.


The coverage of opportunity management, solution generation and proposal preparation will help IT services Vendors increase sales and Buyers become more effective at proposal evaluation. A proven approach to reviewing projects in delivery is presented to ensure that projects stay on track.


The book goes on to describe an approach to 'turning around' a troubled project. Key to this - and a theme throughout the book - is the achievement of a high level of engagement and trust between Vendor and Buyer.


Illustrated with real-life examples, key questions, and checklists, this practical handbook, is for buyers and sellers of IT services - for project sponsors, stakeholders, project managers, QA professionals and 'troubleshooters' - who want to maximise the success of their projects, their careers and their organizations.

John Smith joined IBM in 1996 as a principal IT consultant and currently specializes in auditing projects in delivery. He began his professional career as an avionics systems engineer before studying for a MSc in Computer Science. He then managed several information system projects with the Raytheon Corporation and established a group of 150 consultants working on a number of high-profile assignments. At KPMG he spent four years undertaking a variety of strategic consulting assignments and managing the largest application development project undertaken by KPMG in the UK. He is a Fellow of both the British Computer Society and the Institution of Engineering and Technology and has published many articles on information technology and project management.

Part 1: Why projects fail
Chapter 1: What is a Troubled Project?
Chapter 2: Root Causes of Troubled Projects
Chapter 3: A Troubled Project Case Study - The SS Great Eastern
Part 2: Preventing troubled projects at the planning stage
Chapter 4: A Professional Services Sales Primer
Chapter 5: Opportunity Qualification and Selection
Chapter 6: Engaging the Potential Buyer and Bid Planning
Chapter 7: Shaping the Solution
Chapter 8: Defining and Refining the Solution
Chapter 9: Project Estimating, Planning, Contract Negotiation and Pricing
Chapter 10: Managing Quality and Risk
Part 3: Reviewing troubled projects in delivery
Chapter 11: Writing and Presenting the Proposal
Chapter 12: Project Delivery Reviews
Chapter 13: Review Planning and Preparation
Chapter 14: Conducting the Review and Preparing the Report
Chapter 15: Requirements and Design Baselines
Chapter 16: Project Planning and Progress Against Plans
Chapter 17: The Development Life Cycle
Chapter 18: Project Organisation
Chapter 19: Project Management System
Part 4: Project turnaround and organisational learning
Chapter 20: Turning Around a Troubled Project
Chapter 21: Individual and Organisational Learning

Reihe/Serie Computing and Networks
Verlagsort Stevenage
Sprache englisch
Maße 156 x 234 mm
Themenwelt Mathematik / Informatik Informatik Software Entwicklung
Mathematik / Informatik Informatik Theorie / Studium
Wirtschaft Betriebswirtschaft / Management Projektmanagement
ISBN-10 0-85296-104-9 / 0852961049
ISBN-13 978-0-85296-104-9 / 9780852961049
Zustand Neuware
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