Knowledge Management Toolkit

Karen Giannetto, Anne Wheeler (Autoren)

Loseblattwerk

144 Seiten

2000
Gower Publishing Ltd (Verlag)
978-0-566-08293-1 (ISBN)

Infos

This looseleaf toolkit focuses on putting the theory of knowledge management into practice. It looks at how to: communicate the ideas behind knowledge management; conduct a feasibility study; prepare a knowledge management implementation plan; and engage and involve everyone in the process.

Inhalt

Part 1 Introducing knowledge management: what is knowledge management?; where do we find knowledge in organizations?; why manage knowledge?; how do we manage knowledge? Part 2 The knowledge management process: planning and preparation; organizational factors; developing the business case; the knowledge audit; knowledge mapping; implementation; capturing knowledge; classifying knowledge; technology for storing and disseminating knowledge; next steps; pulling it all together; roles in knowledge management; links to knowledge management resources. Part 3 Tools and techniques: introduction to the toolkit; will our current practices support knowledge management; gaining agreement to proceed; planning and conducting a knowledge audit; planning the knowledge management project; implementing knowledge management; communication and training; reviewing, action planning and next steps.

Produkt-Details

• Erscheint lt. Verlag: 12.9.2000
• Zusatzinfo: illustrations
• Sprache: englisch
• Maße: 317 x 253 mm
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• ISBN-10: 0-566-08293-4 / 0566082934
• ISBN-13: 978-0-566-08293-1 / 9780566082931
• Zustand: Neuware