Improve Your Communication Skills
Kogan Page Ltd (Verlag)
978-0-7494-3262-1 (ISBN)
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Management consultant and trainer Alan Barker draws on his personal experience of communicating with leading companies to demonstrate how to get the success you want by getting your message across, every time. Without recourse to jargon, he shows how to achieve verbal, vocal and visual success - with style.
Alan Barker Alan Barker is Managing Partner of Direction, a learning consultancy that works to develop creativity and skilled communication. A prolific writer, he is the author of Improve your Communication Skills, How to be Better at Managing People, 30 Minutes to Brainstorm Great Ideas, 30 Minutes Before a Meeting and How to Manage Meetings (all published by Kogan Page).
Part 1 The process of communication: what is communication?; how people understand managing information; ideas - the currency of communication conversation - the heart of communication. Part 2 How conversations work: what is a conversation?; why conversations go wrong; putting conversations in context; working out the relationship; setting a structure managing behaviour. Part 3 Seven ways to improve your conversations: clarify your objective; structure your thinking; manage your time; find common ground; move beyond argument; summarise often; use visuals. Part 4 The skills of enquiry: paying attention; treating the speaker as an equal; cultivating ease; encouraging; asking quality questions; rationing information. Part 5 The skills of persuasion character, logic and passion: what's the big idea?; arranging your ideas; expressing your ideas; remembering your ideas; delivering effectively. Part 6 Interviews: holding a formal conversation; when is an interview not an interview?; preparing for the interview; structuring the interview; types of interview. Part 7 Making a presentation: putting yourself on show; preparing for the presentation; managing the material; controlling the audience; looking after yourself; answering questions. Part 8 Putting it in writing; writing for results; making reading easier; writing step by step; designing the document; writing a first draft; editing the draft. Appendix: where to go from here.
| Erscheint lt. Verlag | 1.5.2000 |
|---|---|
| Reihe/Serie | Creating Success |
| Verlagsort | London |
| Sprache | englisch |
| Maße | 135 x 216 mm |
| Themenwelt | Wirtschaft ► Betriebswirtschaft / Management |
| ISBN-10 | 0-7494-3262-4 / 0749432624 |
| ISBN-13 | 978-0-7494-3262-1 / 9780749432621 |
| Zustand | Neuware |
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