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Organizational Trust

Measurement, Impact, and the Role of Management Accountants
Buch | Hardcover
XX, 205 Seiten
2014 | 2014
Springer International Publishing (Verlag)
978-3-319-04068-4 (ISBN)

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Organizational Trust - Johannes Karl Mühl
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This book explores methods for measuring trust and its role as a driver of organizational performance, and reveals the key role of management accountants in facilitating the flow of trust between CEOs and line managers.
Organizations consider trust as a pillar for successful operations in an increasingly global competitive environment. Some professionals go further and argue that in an economy trust is more important than natural resources. This book deals with ways to measure trust and its impact on organizational performance, as well as to understand the role of Management Accounting in creating trust. The author demonstrates that trust drives organizational performance, and reveals the key role of management accountants in facilitating the flow of trust between CEOs and line managers.

Dr. Johannes Mühl works as a financial controller in the manufacturing industry since many years in Switzerland, Germany, Australia and China. His research started early in 2008 when he fell in love with the complexity of social sciences and behavioral finance and attempts to make sense of it. In his job he often has to make decisions on whether to trust or to inspect information he received from his business partners.

Trust and Management Accountants.- Conceptual Models.- Research Methodology.- Organization A - Investigative Study.- Organization B - Investigative Study.- Conclusion.

Erscheint lt. Verlag 25.3.2014
Reihe/Serie Contributions to Management Science
Zusatzinfo XX, 205 p. 86 illus., 13 illus. in color.
Verlagsort Cham
Sprache englisch
Maße 155 x 235 mm
Gewicht 86 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Rechnungswesen / Bilanzen
Schlagworte Knowledge Transfer • Management Accounting • social network analysis • Trust dimensions • Trust measure • Trust research
ISBN-10 3-319-04068-5 / 3319040685
ISBN-13 978-3-319-04068-4 / 9783319040684
Zustand Neuware
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