Information Systems for eGovernment (eBook)

A Quality-of-Service Perspective

Gianluigi Viscusi, Carlo Batini, Massimo Mecella (Autoren)

eBook Download: PDF

2010 | 2010
XXI, 275 Seiten
Springer Berlin (Verlag)
978-3-642-13571-2 (ISBN)

Infos

Written from a data-centric perspective, Information Systems for eGovernment presents a methodology that is grounded in computer science, but leveraged by sociological, organizational, economical, juridical analyses and methods. Examples and case studies are included, which illustrate the relevance of the approach.

Inhalt

Part I eGovernment: a complex challenge.- 1 The different facets of eGovernment initiatives: paradigms and approaches.- 2 Data Governance.- 3 The eG4M methodology at a glance.- Part II Strategic planning.- 4 eGovernment vision elicitation.- 5 State Reconstruction.-6 eReadiness Assessment.- 7 Quality Assessment.- Part III Operational planning.- 8 Definition of priority services and value targets. 9 Choice of Projects.- 10 A Reference Technological Architecture. 11 Specification of New Administrative Processes.- Part IV eGovernment in Mediterranean countries public administrations: case studies.- 13 Tunisian Ministry of Agriculture planning of new services and information systems integration. Part V Appendixes. A Information Integration Technologies. B Business Process Managemen. Index. References.

Produkt-Details

• Erscheint lt. Verlag: 14.9.2010
• Zusatzinfo: XXI, 275 p.
• Verlagsort: Berlin
• Sprache: englisch
• Themenwelt: Mathematik / Informatik ► Informatik ► Web / Internet
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Wirtschaftsinformatik
• Schlagworte: Business Process Management – BPM • Computer • Computer Science • data governance • eGovernment • information system • Information Systems Planning • organization • Planning • Requirements Engineering • Ser • Service Oriented Architecture - SOA • Service Provisioning
• ISBN-10: 3-642-13571-4 / 3642135714
• ISBN-13: 978-3-642-13571-2 / 9783642135712