Evolving Towards the Internetworked Enterprise (eBook)

Technological and Organizational Perspectives

Giuseppina Passiante (Herausgeber)

eBook Download: PDF

2010 | 2010
XI, 213 Seiten
Springer US (Verlag)
978-1-4419-7279-8 (ISBN)

Infos

A new model of business has emerged within the Digital-Economy called Internetworked Enterprise (IE); it's a model that posits networks, communities of individuals and refusal of a centralized mindset as the core elements of the new frame of reference. Internetworked Enterprises are called by some scholars 'Extended' Enterprises, which use digital network to co-operate and compete with other e-business community partners by exchanging knowledge and information across trans-national borders.

Evolving Towards the Internetworked Enterprise: Technological and Organizational Perspectives is an edited volume based on a three year research project financed by the Italian Ministry of Research and Education. Researchers for this project are located at Polytechnic of Milan, University of Milan, University of Chieti, Engineering S.P.A and ISUFI-University of Salento. This book presents an overview of IE business methodologies, models, and an interpretative framework analyzing the sector and organizational contingencies that influence the digitalization of organizational processes in networks of SMEs (Small and Medium Enterprise). A set of case studies that provide empirical evidence on the IE phenomenon is included as well.

This book is designed for advanced-level students in computer science and business management concentrating on e-business, digital computing, information technology, economics of technology and innovation management as a reference or secondary text book. Practitioners working in these fields as corporate strategic planners and consultants will also find this book a valuable asset.

Inhalt

Foreword 6
Contents 8
Chapter 1 - Towards an Internetworked Enterprise: some issues to be discussed 14
1.1 IE theoretical background 14
1.1.1 From vertical corporation to network organization 15
1.1.2 From industrial cluster to virtual networks 18
1.2 IE from theory to practice 21
1.2.1 From the strategy to the Business Model 22
1.2.2 The “Business Model” enabling Architecture: a strategic tool to design effective socio-technical systems 23
1.2.3 Linking the Business Model with the Enterprise Architecture 24
1.3 Conclusion 26
References 27
Chapter 2: A methodology aimed at fostering and sustaining the development processes of an IE-based industry 30
2.1 The TEKNE project Methodology of change 30
2.2 Overview on the adopted approach 32
2.3 The Methodology of change step by step 34
2.3.1 Environment analysis 35
2.3.2 Business Network Analysis 38
2.3.3 Business Model analysis 41
2.3.3.1 The Business Model Ontology 41
2.3.3.2 The value flow 43
2.3.4 Requirements analysis and architecture design 44
2.3.4.1 Collaborative Storytelling 44
2.3.4.2 Definition of a value-driven architecture 45
2.3.5 Deployment Strategy 47
2.3.6 Measurement of the change impact 48
2.4 Conclusion 50
References 51
Chapter 3 - A network-oriented business modeling environment 54
3.1 Introduction 54
3.2 Business Modeling 55
3.3 SBVR Modeling Tool 57
3.3.1 Overview of SBVR 58
3.3.2 The conceptual architecture of the SBVR modeling tool 59
3.4 Distributed model repository 60
3.4.1 MOF foundation of the repository 61
3.4.2 The conceptual architecture of the model repository 63
3.4.3 Query/View/Transformation 64
3.5 Search and retrieval system 64
3.6 Conclusions 72
References 73
Chapter 4 - Model-based service-oriented architectures for Internetworked Enterprises 74
4.1 Introduction 74
4.2 Modeling service-based business processes 75
4.2.1 Processes and services definition 76
4.2.2 Semantic service description 78
4.2.3 Quality model 79
4.2.3.1 Quality offering 84
4.2.3.2 Quality request 84
4.3 Service identification methodology 85
4.4 Service Discovery 88
4.4.1 Semantic-driven service discovery 89
4.4.1.1 Semantic service matchmaking 90
4.4.1.2 P2P service discovery 92
4.4.2 Quality-aware matchmaking 96
4.4.2.1 Low-level evaluation 97
4.4.2.2 High-level evaluation 97
4.5 Service Interaction Design 99
4.5.1 Modeling processes IMPLICITLY with hypertext design primitives 102
4.6 Conclusions 107
References 108
Chapter 5 - A technological infrastructure to sustain Internetworked Enterprises 110
5.1 Introduction 110
5.2 Overall Architecture 112
5.3 Peer Registry and Knowledge Base 114
5.4 Semantic Layer 116
5.4.1 Semantic Match 119
5.4.2 Peer Clustering 121
5.4.3 Service MatchMaker 121
5.4.4 Semantic Neighbor Manager 122
5.4.5 Semantic Routing & Discovery
5.5 Distributed Authentication and Authorization System 123
5.6 Conclusions 128
References 129
Chapter 6 - Monitoring Business Processes 131
6.1 Introduction 131
6.2 Monitoring to Change 132
6.2.1 Performance Measurement 132
6.2.3 The TEKNE approach 133
6.3 The Metrics Framework 135
6.3.1 Discovery 135
6.3.2 Conformance 137
6.3.3 An Approach based on Logics 138
6.3.4 Implementing Performance Indicators 138
6.3.5 The TEKNE Architecture 140
6.4 Conclusions 142
References 143
Chapter 7 – SuperJet International case study: a business network start-up in the aeronautics industry 145
7.1 Introduction 145
7.2 Enterprise Networks: characteristics 146
7.3 Case study plan and interviews 148
7.4 SuperJet International: the start-up of a network in the aerospace industry 149
7.5 Techno-organizational deployment in the SJI case study 151
7.6 Conclusions 156
References 157
Chapter 8 - Avio case study: the MRO process 158
8.1 Introduction 158
8.2 As-is: assessment of the unit of analysis 160
8.3 To-be: business model re-design 165
8.3.1 Product 166
8.3.2 Customer interface 166
8.3.3 Infrastructure management 168
8.3.4 Financial aspects 169
8.3.5 Value flows 170
8.4 Conclusions and future work 171
References 173
Chapter 9 - Inter-organizational design: exploring the relationship between formal architecture and ICT investments 174
9.1 Introduction 174
9.2 Theoretical Background 176
9.3 The empirical context: Engineering S.p.A. 177
9.4 Method 178
9.5 Results 179
9.5.1 Descriptive Results 179
9.5.2 Analytical results 180
9.6 Discussion and Conclusions 183
References 184
Chapter 10 - Communication flows in an SME network: the C.I.S.I consortium case 186
10.1 Introduction 186
10.2 Literature review and model development 188
10.2.1 Networks and the diffusion of innovation 188
10.2.2 Personal relationships and networks 189
10.3 The empirical context: CISI consortium 190
10.4 Method 190
10.5 Discussion of Results 191
10.5.1 Strategic activities are mostly enabled by consortium-related associations 191
10.5.2 Strong link between geographic relationships and innovative activities 192
10.5.3 Role of key individuals in strategic activities 192
10.5.4 Role of key clients in the diffusion of organizational innovations 193
10.5.5 Personal relationships enable the diffusion and adoption of innovation 193
10.6 Conclusion 193
References 195
Chapter 11- Tisettanta case study: theinteroperation of furniture production companies 197
11.1 Introduction 197
11.2 Company overview 198
11.3 Supply chain 199
11.4 Stock management - outline 200
11.5 Production process - outline 200
11.6 Distribution chain 200
11.7 ICT infrastructure and applications 201
11.8 Possible improvements enabled by ICT technologies 202
11.9 Collaboration process models 202
11.10 Conclusions 204
References 205
Chapter 12 – An analysis of models and practices in Human Resource Management processes and the relationship between firms and outsourcers: a case study 206
12.1 HR Outsourcing 206
12.1.1 The reasons a company outsources its HR processes 207
12.1.1.1 Cost Reduction 207
12.1.1.2 Improvement of service levels 208
12.1.1.3 Rendering the cost structure of the HR function flexible 208
12.1.2 Selecting HR processes to outsource 208
12.1.2.1 Core Competence View 209
12.1.2.2 Resource Based View 210
12.1.2.3. Transaction Cost Economics 211
12.2 HRO Relationships 212
12.2.1 Types of relationships 212
12.2.2 The level of supplier delegation 212
12.2.3 Relationship governance 213
12.2.4 The organizational interface between customer and supplier 214
12.3 The Complexity of HRO Projects: a case study 214
12.3.1 The case 215
12.3.2 Objectives of HRO and outsourced activities 215
12.3.3 Phases in the process towards HR Outsourcing 216
12.3.4 Mapping the flow of outsourced HR processes 217
12.3.4.1. Recruitment 217
12.3.4.2 Training 218
12.3.4.3 Payroll 219
12.3.5 Competencies required by the HR Outsourcing process 220
12.3.6 Role of the HR Department following HR Outsourcing 221
12.4 Conclusion 221
References 222

Produkt-Details

• Erscheint lt. Verlag: 3.9.2010
• Zusatzinfo: XI, 213 p.
• Verlagsort: New York
• Sprache: englisch
• Themenwelt: Mathematik / Informatik ► Informatik ► Datenbanken
• Themenwelt: Mathematik / Informatik ► Informatik ► Netzwerke
• Themenwelt: Informatik ► Office Programme ► Outlook
• Themenwelt: Informatik ► Software Entwicklung ► User Interfaces (HCI)
• Themenwelt: Informatik ► Theorie / Studium ► Künstliche Intelligenz / Robotik
• Themenwelt: Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik
• Themenwelt: Wirtschaft ► Allgemeines / Lexika
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Wirtschaftsinformatik
• Schlagworte: business processes reengineering • Computer • Computer Science • currentjm • digital enterprise • digital processes • digital processes monitoring • E-Business • Internet • Internetworked enterprise • Knowledge • Modeling • processes performance • processes representation
• ISBN-10: 1-4419-7279-X / 144197279X
• ISBN-13: 978-1-4419-7279-8 / 9781441972798