Effective Measurement and Management of IT Costs and Benefits
Butterworth-Heinemann Ltd (Verlag)
978-0-7506-4420-4 (ISBN)
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The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has become an important business concern. Top management have begun to insist that much more attention be paid to the economic aspects of information systems. This had led to a great demand for a comprehensive IT metric. However, little attempt has yet been made to produce a complete approach to understanding the economics of how information is used to boost the efficiency or effectiveness of companies. This second and fully updated edition of "The Effective Measurement and Management of IT Costs and Benefits" provides a basic framework for an understanding of the economic issues of information as well as some suggestions as to how a company's IT efforts may be appraised. The authors discuss a number of different evaluation concepts as well as reviewing several approaches to cost and benefit measurement. An IT Assessment Metric (ITAM) is proposed which allows firms to measure their progress towards obtaining maximum value from their information technology efforts.
A professional level book for the computer "Weekly Professional Series", it provides a basic framework for an understanding of the economic issues of information as well as some suggestions as to how a company's IT efforts may be appraised.
Director of Postgraduate Studies in the Department of Information Systems and Computing, Brunel University, UK. He is a non-executive director of a leading engineering company and consults for global organizations such as Royal Dutch Shell Petroleum, DERA, BMW and Adidas.
Full update of first edition: Preface: Why is IT benefit measurement & management a major business issue? Why evaluate information technology investments? Some aspects of the IT investment decision process: Managing operational benefits and dis-benefits: Issues and techniques for system evaluation: Cost benefit analysis: Establishing measures of benefits: How to evaluate the success of the IT function: A ranking and scoring technique: The effective management of information technology costs: Cast histories: Value for money and health check review studies: Documentation of a case for investment in IT: Designing IT surveys for benefit measurement: How to develop an IT benefits management department: Guidelines to more effective use of IT. Appendix 1-Glossary: Appendix 2-Acronyms: Appendix 3-Bibliography and reading list: Appendix 4-Financial measures used in cost benefit analysis: Appendix 5-Issues addressed in effectiveness surveys: Appendix 6-Factor analysis: Appendix 7-Sample sizing scenarios.
| Erscheint lt. Verlag | 10.7.2000 |
|---|---|
| Reihe/Serie | Computer Weekly Professional |
| Zusatzinfo | glossary, bibliography |
| Verlagsort | Oxford |
| Sprache | englisch |
| Maße | 189 x 246 mm |
| Gewicht | 930 g |
| Themenwelt | Mathematik / Informatik ► Informatik ► Theorie / Studium |
| Mathematik / Informatik ► Mathematik ► Finanz- / Wirtschaftsmathematik | |
| Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung | |
| ISBN-10 | 0-7506-4420-6 / 0750644206 |
| ISBN-13 | 978-0-7506-4420-4 / 9780750644204 |
| Zustand | Neuware |
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