Business Process Outsourcing

Process, Strategies and Contracts

John K. Halvey, Barbara Murphy Melby (Autoren)

Buch | Hardcover

416 Seiten

1999
John Wiley & Sons Inc (Verlag)
978-0-471-34821-4 (ISBN)

Infos

Once the decision has been made to outsource, a corporation must structure the deal. This text examines how to request proposals, and how to negotiate and close the agreement, providing strategic guidance on the contract negotiations.

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Many corporations are restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book shows you how to request proposals and negotiate and close the agreement-creating the best outsourcing strategy for your business.

Inhalt

Overview. Planning Stage. Selecting the Vendor. Negotiations: Strategy and Process. Business Process Outsourcing Contract. Measuring Performance. Human Resources. Projects. International Considerations. The Exhibits and Ancillary Agreements. Postnegotiation Activities. Renegotiation and Termination. Appendices. Index.

Produkt-Details

• Erscheint lt. Verlag: 13.1.2000
• Zusatzinfo: Ill.
• Verlagsort: New York
• Sprache: englisch
• Maße: 185 x 260 mm
• Gewicht: 1021 g
• Einbandart: gebunden
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management
• ISBN-10: 0-471-34821-X / 047134821X
• ISBN-13: 978-0-471-34821-4 / 9780471348214
• Zustand: Neuware