Human Resource Management in the Hospitality Industry

Frank M. Go, Mary L. Monachello, Tom Baum (Autoren)

Buch | Hardcover

352 Seiten

1996
John Wiley & Sons Inc (Verlag)
978-0-471-11056-9 (ISBN)

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This book examines issue in human resource management in hospitality, including selection, compensation, motivation, training, and labor relations.

Frank M. Go is the author of Human Resource Management in the Hospitality Industry, published by Wiley.

Human Resources--The Key to Service Quality.

Communication.

Leadership.

Motivation.

Conflict Resolution.

Stress and Coping.

Decision Making.

Training Structure.

Organization Development.

Strategy Formulation and Planning for Implementation.

Appendix.

Bibliography.

Glossary.

Index.

Erscheint lt. Verlag	27.3.1996
Verlagsort	New York
Sprache	englisch
Maße	198 x 239 mm
Gewicht	774 g
Themenwelt	Reisen ► Hotel- / Restaurantführer
	Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
	Weitere Fachgebiete ► Handwerk
ISBN-10	0-471-11056-6 / 0471110566
ISBN-13	978-0-471-11056-9 / 9780471110569
Zustand	Neuware