Housekeeping Service

In Hotels, a Support Book

Roy Hayter (Autor)

Buch | Softcover

80 Seiten

1997
Cengage Learning Vocational (Verlag)
978-0-333-72537-5 (ISBN)

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This text provides support for industry and college-based candidates working to NVQ and SVQ levels 1 and 2 on hospitality, housekeeping and hotel management courses. Information is signposted in 21 sections that range from guest care and team work to the receipt and storage of supplies.

This text provides support for industry and college-based candidates working to NVQ and SVQ levels 1 and 2 on hospitality, housekeeping and hotel management courses. It includes the following: workplace procedures and guidance to illustrate good industry practice; advice from suppliers of housekeeping products and services; and input from members of the UK Housekeepers Association. Information is signposted in 21 sections that range from guest care and team work to the receipt and storage of supplies. There are also graphics to describe servicing routines.

Deal with Guests and Visitors - Work as a Team - Personal Health - Work Safely - Fire Safety - Lift, Move and Carry Safely - Security Matters - Why and How you Clean - Looking after Cleaning Equipment and mMterials - Setting about your Work - Entering a Guest Room to Clean it - The stages to Cleaning a Guest Room - Clean the Bathroom - Clean a gGest Bedroom - Make the Bed - Evening 'Turndown' service - Specialist Cleaning Tasks - Public Areas - Meeting and Function Rooms - The Paperwork - Receive, Store and Issue Suppliers - Index

Erscheint lt. Verlag	13.10.1997
Reihe/Serie	A support book
Zusatzinfo	90 illustrations, index
Verlagsort	Andover
Sprache	englisch
Maße	210 x 297 mm
Gewicht	280 g
Themenwelt	Sozialwissenschaften ► Pädagogik ► Berufspädagogik
Themenwelt	Weitere Fachgebiete ► Handwerk
ISBN-10	0-333-72537-9 / 0333725379
ISBN-13	978-0-333-72537-5 / 9780333725375
Zustand	Neuware