Veterinary Office Practices

Robert Kehn (Autor)

Buch | Softcover

210 Seiten

2003
Delmar Cengage Learning (Verlag)
978-1-4018-1569-1 (ISBN)

Infos

Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinarian, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities. The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and answers.

Inhalt

Chapter 1: The Veterinary Office. Chapter 2: Care and Maintenance of the Veterinary Practice Facility. Chapter 3: Administrative Duties. Chapter 4: Computers. Chapter 5: Interpersonal Communication. Chapter 6: Stress. Chapter 7: Interacting with Clients. Chapter 8: Ethics. Chapter 9: Fee Collection Procedures, Billing, and Payroll.

Produkt-Details

• Verlagsort: Clifton Park
• Sprache: englisch
• Maße: 213 x 271 mm
• Gewicht: 454 g
• Themenwelt: Veterinärmedizin
• Themenwelt: Weitere Fachgebiete ► Land- / Forstwirtschaft / Fischerei
• ISBN-10: 1-4018-1569-3 / 1401815693
• ISBN-13: 978-1-4018-1569-1 / 9781401815691
• Zustand: Neuware