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Promoting the Human-animal Bond in Veterinary Practice

Thomas E. Catanzaro (Autor)

Buch | Softcover

188 Seiten

2001
Iowa State University Press (Verlag)
978-0-8138-0382-1 (ISBN)

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Most veterinary practitioners have an innate love of animals, a desire to alleviate suffering, and compassion for the people they serve when delivering health care. To be successful, practitioners must convey these traits to their clients sincerely and consistently. In this title, Dr Catanzaro explains how practitioners can promote the human-animal bond, a growing area of emphasis, and why it will make their practices more profitable. The extensive appendixes provide practitioners with many useful tools that will help them foster the human-animal bond as they work with clients.

Bonding the Client to Your Practice; The Consumer's Search; The Obligation to Serve, and Practice Programs. Appendices A-Z: Saying Thanks; Operation Pet ID; Preferred Client Program; Behavior Management; Behavior Trainers; The Art of Communication with Dogs; Puppy Class Outline; Puppy Survival Manual; Purr-fect Time for Cat Practices; Kitten Carrier Class Outline; Nine Steps to Celebrate and Protect a Cat's Nine Lives; Equipment Appendix; Pet Health Insurance; Help! My Grieving Client Needs Help; What Do I Tell the Children; Pet Mediated Stress Therapy; Quality Care Promotions; Resale Profit Center Museum; Pain Scoring; Traveling Pets; Dental Scoring and Contesting; Body Scoring and Nutritional Scoring; Marketing Nutritional Wellness; Radiology-Imaging Programs; Why Animal Welfare is Important to Your Image; The "Bond-Centered" Practice.

Erscheint lt. Verlag	29.8.2001
Zusatzinfo	53 illustrations
Verlagsort	Arnes, AI
Sprache	englisch
Maße	178 x 254 mm
Themenwelt	Veterinärmedizin ► Allgemein ► Tiermedizinische Fachangestellte
ISBN-10	0-8138-0382-9 / 0813803829
ISBN-13	978-0-8138-0382-1 / 9780813803821
Zustand	Neuware