BiSL® - A Framework for Business Information Management - 2nd edition (eBook)

Frank van Outvorst, Ralph Donatz, Remko van der Pols (Autoren)

eBook Download: PDF

2012 | 1. Auflage
201 Seiten
van Haren Publishing (Verlag)
978-90-8753-877-4 (ISBN)

Infos

Note: This book is available in several languages: Dutch, English. For trainers free additional material of this book is available. This can be found under the 'Training Material' tab. Log in with your trainer account to access the material. This book describes a process framework for business information management: the Business Information Services Library (BiSL®) – a public domain standard that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL). BiSL establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insight into all of the primary processes within their field of operations and into the relationship between the various processes. It offers a starting point for the improvement of these processes using best practices, amongst other things, and it provides uniform terminology. This book explains BiSL, a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explains how the framework BiSL can help to improve business processes and the alignment of business and IT. Additional Training material is available for free for APMG accredited trainers. If you want to have this sent to you, please send an e-mail to: [e-mail] Click here for an overview of the second of BiSL, the ASL BiSL Foundation’s Business Information Services Library. https://www.youtube.com/watch?v=zABBrno62uo

Inhalt

Foreword 6
CHAPTER 1 Introduction 14
1.1 Background 14
1.2 Business information management 16
1.3 Objectives of this book 17
1.4 Structure of the book 17
CHAPTER 2 Positioning of business information management 20
2.1 Management domains 20
2.2 Positioning of business information management 21
2.3 The nature of business information management 23
CHAPTER 3 The BiSL framework 32
3.1 The framework for business information management 32
3.2 Structure of the BiSL framework 34
3.3 Connection of the process clusters 36
CHAPTER 4 Use management cluster – The daily management processes 38
4.1 Introduction 38
4.2 End user support 40
4.3 Business data management 45
4.4 Operational supplier management 50
CHAPTER 5 Functionality management cluster – maintenance and renovation 54
5.1 Introduction 54
5.2 Specify information requirements 56
5.3 Design non-automated information systems 63
5.4 Prepare transition 67
5.5 Review and testing 72
CHAPTER 6 The connecting processes (1) – Operational level 78
6.1 Introduction 78
6.2 Change management 78
6.3 Transition management 86
CHAPTER 7 The management processes cluster 92
7.1 Introduction 92
7.2 Planning and resource management 97
7.3 Financial management 101
7.4 Demand management 107
7.5 Contract management 111
CHAPTER 8 Information strategy cluster 118
8.1 Introduction 118
8.2 Establish information chain developments 120
8.3 Establish business process developments 125
8.4 Establish technological developments 129
8.5 Information lifecycle management 134
8.6 Information portfolio management 138
CHAPTER 9 I-organization strategy cluster 146
9.1 Introduction 146
9.2 Strategic supplier management 147
9.3 Strategic user relationship management 153
9.4 Strategic information partner management 159
9.5 Define I-organization strategy 164
CHAPTER 10 Connecting processes (2) – strategic level 170
10.1 Introduction 170
10.2 Information coordination 171
CHAPTER 11 Use and implementation of BiSL 178
11.1 Introduction 178
11.2 Implementation and organization 180
11.3 The organization 181
11.4 The final result 182
APPENDIX 1 The BiSL process framework 184
APPENDIX 2 Explanation of the process diagrams 186
APPENDIX 3 List of terms 188
APPENDIX 4 Bibliography 192
Index 196

Produkt-Details

• Erscheint lt. Verlag: 1.1.2012
• Reihe/Serie: Best Practice
• Verlagsort: Hertogenbosch
• Sprache: englisch
• Themenwelt: Schulbuch / Wörterbuch ► Schulbuch / Allgemeinbildende Schulen
• Themenwelt: Mathematik / Informatik ► Informatik ► Programmiersprachen / -werkzeuge
• Themenwelt: Mathematik / Informatik ► Informatik ► Software Entwicklung
• Themenwelt: Mathematik / Informatik ► Informatik ► Theorie / Studium
• Themenwelt: Sozialwissenschaften ► Pädagogik
• Themenwelt: Technik ► Architektur
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Finanzierung
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Marketing / Vertrieb
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Planung / Organisation
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Projektmanagement
• Themenwelt: Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
• Schlagworte: Business Management
• ISBN-10: 90-8753-877-4 / 9087538774
• ISBN-13: 978-90-8753-877-4 / 9789087538774