User-Centered Technology
State University of New York Press (Verlag)
978-0-7914-3932-6 (ISBN)
Winner of the 1999 Best Book presented by the National Council of Teachers of English NCTE Awards for Excellence in Technical and Scientific Communication
User-Centered Technology presents a theoretical model for examining technology through a user perspective. Johnson begins with a historical overview of the problem of technological use from the ancient Greeks to the present day—a problem seen most clearly in historical discussions of rhetoric theory. The central portion of the book elaborates on user-centered theory by defining three focal issues of the theory: user knowledge, human-technology interaction, and technological determinism. Working from an interdisciplinary perspective, Johnson uses rhetoric theory to present a definition of user knowledge; human factors engineering to illuminate the ideological presuppositions built into technology design; and history, philosophy, and sociology to explain technological determinism, possibly the greatest impediment to user-centered technology development in modern times. The latter part of the book applies user-centered theory in two contexts: the nonacademic sphere, where the writing and design of computer user documentation is discussed, and the academic sphere, through a discussion of how user-centered concepts might drive university technical communication and composition curricula.
Robert R. Johnson is Associate Professor of English and Director of the Master's Program in Technical and Scientific Communication at Miami University.
List of Figures
Foreword
Preface
Acknowledgments
Part I. Situating Technology
1. Users, Technology, and the Complex(ity) of the Mundane: Some "Out of the Ordinary" Thoughts
2. Refiguring the End of Technology: Rhetoric and the Complex of Use
Part II. Complicating Technology
3. Not Just for Idiots Anymore: Practice, Production, and Users' Ways of Knowing
4. Human Factors and the Tech(no)logical: Putting User-Centered Design into Perspective
5. Sociology, History, and Philosophy: Technological Determinism Along the Disciplinary Divides
Part III. Communicating Technology
6. When All Else Fails, Use the Instructions: Local Knowledge, Negotiation, and the Construction of User-Centered Computer Documentation
7. Technical Communication, Ethics, Curricula: User-Centered Studies and the Technical Rhetorician
References
Index
| Erscheint lt. Verlag | 29.10.1998 |
|---|---|
| Reihe/Serie | SUNY series, Studies in Scientific and Technical Communication |
| Zusatzinfo | Total Illustrations: 0 |
| Verlagsort | Albany, NY |
| Sprache | englisch |
| Maße | 152 x 229 mm |
| Gewicht | 299 g |
| Themenwelt | Informatik ► Software Entwicklung ► User Interfaces (HCI) |
| Technik | |
| ISBN-10 | 0-7914-3932-1 / 0791439321 |
| ISBN-13 | 978-0-7914-3932-6 / 9780791439326 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
aus dem Bereich
