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Social Work Macro Practice - F. Ellen Netting, Peter M. Kettner, Steve L. McMurtry

Social Work Macro Practice

United States Edition
Buch | Softcover
432 Seiten
2007 | 4th edition
Pearson (Verlag)
978-0-205-49607-5 (ISBN)
CHF 109,20 inkl. MwSt
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Social Work Macro Practice focuses on work with organizations and communities, including planned change approaches and implementation.

 

This new edition of Social Work Macro Practice has been updated and revised to make it an even stronger and more user-friendly text. The authors have designed the book to mesh well with a variety of contemporary policy texts.

Preface

Acknowledgments

 

PART ONE:    VALUES AND HISTORICAL PERSPECTIVES

 

Chapter 1:    An Introduction to Macro Practice in Social Work

    Macro Practice in Context

        Experiences of Former Students

    What is Macro Practice?

        Levels of Involvement in Social Work Practice

        A Systematic Approach to Macro Social Work Practice

        Interrelationship of Micro and Macro Social Work Practice

    The Foundation of Macro Practice

        Theories and Models   

        Values and Ethical Dilemmas

            Autonomy

            Beneficence

            Social Justice

    Three Case Examples

        Case Example 1: Child Protective Services

        Case Example 2: Case Management with Elderly and Disabled Persons

        Case Example 3: Displaced Homemaker Services

    Surviving the Dilemmas

    Professional Identity

    Assumptions About Planned Change

        Using an Informed Systems Approach to Identify Goals and Outcomes

        Valuing Consumer/Collaborator Participation

        Embracing One’s Professional Identity by Thinking Critically

    Summary

    Discussion Questions and Exercises

    Suggested Readings

    References    

 

Chapter 2:    The Historical Roots of Macro Practice

    Trends Underlying the Emergence of Social Work Roles

        Social Conditions                         

            Population Growth and Immigration

            Industrialization

            Urbanization

            Change in Institutional Structures

        Ideological Currents

        Oppressed and Disadvantaged Populations

            Native Americans

            Latinos

            African Americans

            Asian Americans

            Women

            Persons with Disabilities

            Gay, Lesbian, Bisexual, and Transgender Persons

        The Development of Social Work

        Early Social Work Education

    Community Organization and Social Reform

        Effects of the Great Depression

        Social Work and Social Change

    The Organizational Context of Social Work

    Contemporary Trends

        Social Conditions

            Poverty and Welfare Reform

            Income Inequality

            Patterns of Affiliation and Identification with Community

            Changes in Organizations and Delivery Systems

        The Information Age

        Ideological Currents

        Oppressed and Disadvantaged Populations

            Terminology

            Native Americans

            Latinos

            African Americans

            Asian Americans

            Women

            Persons with Disabilities

            Lesbian, Gay Bisexual, and Transgender Persons

            Lingering Problems

    The Importance of Change

    Summary

    Discussion Questions

    Suggested Readings

    References

 

PART II:    UNDERSTANDING PROBLEMS AND POPULATIONS

 

Chapter 3:    Understanding Community and Organizational Problems

    What is Social Work Practice?

        The Role of the Social Worker in Macro Practice

            The Social Worker’s Entry into an Episode of Macro-Level Change

    Guidelines for Planning Change

        Exploring the Professional Knowledge Base

        Narrowing Down to the Most Useful Data and Information

    Understanding Problems and Opportunities

            Task 1: Gather Information from Key Informants in the Community or Organization

            Identify Major Participants

            Identify the Community or Organizational Condition

            Identify Relevant Historical Incidents    

            Task 2: Explore the professional knowledge base on the Condition, Problem, Need or Opportunity

            Explore Relevant Theoretical and Research Resources

            Collect Supporting Data        

            Make the Data Meaningful for Interpretation

            Task 3: Select Factors that Help Explain the Underlying Causes of the Problem

    Summary

    Discussion Questions and Exercises

    Appendix

    Suggested Readings

    References

 

Chapter 4:    Understanding Populations

    Selecting and Studying a Population                 

        Task 1: Search the Professional Knowledge Base on the Target Population

            Understand Concepts and Issues Related to Growth and Development

            Identify Relevant Theoretical Perspectives

        Task 2: Seek Diverse Perspectives

            Listen to Persons Who Have Experienced the Problem

        Task 3: Select Factors that Help in Understanding the Target Population

        Task 4: Develop a Working Hypothesis of Etiology about the Problem

        Review What Was Learned in Both the Problem Analysis and Population Analysis

            Select Important Factors Explaining the Current Problem

            Prepare a Hypothesis

    Summary

    Discussion Questions and Exercises

    Appendix: Framework for Understanding the Target Population

    References

    Suggested Readings

 

PART III:    COMMUNITIES AS ARENAS OF CHANGE

 

Chapter 5:    Understanding Communities

        Introduction

        Defining Community

        Types of Communities

    Distinguishing Community Theories and Models

    Community Functions

        When Community Functions Fail

    Systems Theory

        Strengths and Weaknesses

    Human or Population Ecology Theory

        Strengths and Weaknesses

    Human Behavior Theories

        Interaction and Values

        Collective Identity

        Needs

        Strengths and Weaknesses

    Theories about Power, Change and Politics

        Understanding the Politics of Community Diversity

        Strengths and Weaknesses

    Contemporary Perspectives

        Strengths, Empowerment, and Resiliency Perspectives

        Capacity Building and Assets Mapping

            Household Units

            Natural Support Systems and Social Networks

            Self-Help Groups

            Voluntary Associations

    Community Practice Models

    Summary

    Discussion Questions and Exercises

    Suggested Readings

    References

 

Chapter 6:    Assessing Communities

    Introduction

    Two Community Vignettes

        Vignette 1: Canyon City

            Encountering the Community

            Narrowing the Focus

            Mobilizing Resources

        Vignette 2: Lakeside

            Assessing Major Changes

            Witnessing the Impact of Change

        Implications of Vignettes

    A Framework for Community Assessment

        Task 1: Focus on Target Populations

            Identify Target Population

            Understand Characteristics of Target Population Members

            Assess Target Population Needs

        Task 2: Determine Community Characteristics

            Identify Community Boundaries

            Identify Community Strengths, Issues, & Problems

            Understand Dominant Values

        Task 3: Recognize Community Differences

            Identify Formal and Covert Mechanisms of Oppression

            Recognize Potential Discrimination

        Task 4: Identify Community Structure

            Recognize Locations of Power and Resource Availability

            Examine Service-Delivery Units

            Identify Patterns of Resource Control and Service Delivery

            Determine Linkages Between Units

    Summary

    Discussion Questions and Exercises

    Appendix: Framework for Assessing Community

    Suggested Readings

    References

 

PART IV:    ORGANIZATIONS AS ARENAS OF CHANGE

 

Chapter 7:    Understanding Organizations

    Introduction

        Defining Organizations

        Using Theory

        Distinguishing Organizational Theories

    Bureaucracy and Organizational Structure

    Management Theories

        Scientific and Universalistic Management

        Human Relations

        Theory X and Theory Y

        Management by Objectives (MBO)

    Organizational Goals and the Natural-System Perspective

    Decision Making

    Organizations as Open Systems

        Understanding Open Systems

        Contingency Theory

    Contemporary Perspectives

        Power and Politics

        Organizational Culture

        Quality-oriented Management

        Evidence-Based Management

        Summary and Analysis of Contemporary Theories

    Summary

    Discussion Questions and Exercises

    References

    Suggested Readings

 

Chapter 8:    Assessing Human Service Organizations

    Introduction

    Two Vignettes of Human Service Organizations

        Vignette 1: Canyon County Department of Child Welfare

            Creating a Dynamic Organization

            Dismantling a Dynamic Organization

            Involvement of the County Board

        Vignette 2: Lakeside Family Services

            Historical Development

            Major Changes Occur

            The Search for Strategies

    A Framework for Organizational Assessment

        Task 1: Assess the Task Environment

            Identify and Assess Relationships with Revenue Sources

            Identify and Assess Relationships with Clients and Referral Sources

               Identify and Assess Relationships with Other Elements in the Task Environment

        Task 2: Assess the Organization Internally

            Identify Corporate Authority and Mission

            Understand Program Structure and Management Style

            Assess the Organization=s Programs and Services

            Assess Personnel Policies, Procedures and Practices

            Assess Adequacy of Technical Resources and Systems

    Summary

    Discussion Questions and Exercises

    Appendix: Framework for Assessing a Human Service Organization

    References

    Suggested Readings

 

PART V:    CHANGING MACRO SYSTEMS

 

Chapter 9:    Building Support for the Proposed Change

    Designing the Intervention

          Task 1: Develop the Intervention Hypothesis

            Refine the Working Hypothesis of Etiology

            Develop a Working Intervention Hypothesis

            Summary of Steps in Developing the Intervention

            Hypothesis

    Building Support

        Task 2: Define Participants

            Identify the Initiator System

            Identify the Change Agent System

            Identify the Client System

            Identify the Support System

            Identify the Controlling System

            Identify the Host and Implementing Systems

            Identify the Target System

            Identify the Action System

            Systems in Interaction

           Task 3: Examine System Readiness for Change

            Assess General Openness to Change

            Identify Anticipated or Actual Response

            Determine Availability of Resources

            Examine Outside Opposition to Change

    Selecting an Approach to Change

            Task 4: Select a Change Approach

            Select a Policy, Program, Project, Personnel, or Practice Approach

            Approaches in Interaction

    Summary

    Discussion Questions and Exercises

    Appendix: Framework for Developing an Intervention

    Suggested Readings

    References

 

Chapter 10:    Selecting Appropriate Strategies and Tactics

    Assessing the Political & Economic Context

             Task 1: Assess Political and Interpersonal Considerations

            Assess Duration, Intensity, and Frequency

            Address Public Image and Relationship

             Task 2: Assess Resource Considerations   

            Determine the Cost of Change

            Determine the Cost of Doing Nothing

             Task 3: Weigh the Likelihood of Success

            Identify Alternative Perspectives

            Assess Support from Individuals, Groups, and Organizations

            Assess Level of Support

    Selecting Strategies and Tactics

             Task 4: Select Strategies and Tactics

            Consider Strategies

            Identify Tactics

            Consider the Pros and Cons of Collaborative Strategies

            Consider the Pros and Cons of Campaign Strategies    

            Consider the Pros and Cons of Contest Strategies

            Weigh Relevant Considerations in Selecting Tactics

    Summary

    Discussion Questions and Exercises

    Appendix

    Suggested Readings

    References

 

Chapter 11:    Planning, Implementing, Monitoring, and Evaluating the Intervention

    Planning the Details of the Intervention

        Example #1: A Program Approach

        Example #2: A Policy Approach

        The Importance of Implementation

    Intervention Planning

        Task 1: Set a Goal for the Intervention

    Developing Objectives for the Intervention

        Task 2: Write Outcome Objectives

            Establish a Time Frame for the Objective

            Define the Target Population

            Specify a Result or Outcome

            Define a Criterion for Measuring Success

            Example of a Complete Outcome Objective

        Task 3: Develop Process Objectives

            Establish a Time Frame for the Process Objective

            Define the Target

            Specify a Result for the Process Objective

            Define a Criterion to be used for Documentation Purposes

            Example of a Process Objective

        Task 4: List Activities for Process Objectives

            Formatting Activities for Easy Monitoring

    Implementing and Monitoring the Plan

        Task 5: Initiate the Action Plan

            Manage Logistics

            Select and Train Personnel

        Task 6: Monitor and Evaluate the Intervention

            Monitor Technical Activities

            Monitor Interpersonal Activities

        Task 7: Evaluate the Effectiveness of the Intervention

            Make Use of Available Resources

            Compile Periodic Evaluation Reports

    Summary

    Discussion Questions and Exercises

        Appendix A: Framework for planning, implementing, monitoring and evaluating the intervention

    Appendix B: Case example: Jackson County Foster Care

    Suggested Readings

    References

 

Index

Erscheint lt. Verlag 16.7.2007
Sprache englisch
Maße 178 x 235 mm
Gewicht 601 g
Themenwelt Sozialwissenschaften Pädagogik Sozialpädagogik
Sozialwissenschaften Soziologie
ISBN-10 0-205-49607-5 / 0205496075
ISBN-13 978-0-205-49607-5 / 9780205496075
Zustand Neuware
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